Ergohuman Opiniões 

55
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

07/2026 seems like discontinuation of business. Email domain not active anymore - slow response time. No means to contact for proper import VAT invoice.

Classificada 5 em 5 estrelas

A really well-done chair with a really high level of comfort. Every single adjustment you can think of is The assembly required is minimal; it takes more time to dispose of the box and the protect... Ver mais

Classificada 5 em 5 estrelas

The whole process was very smooth, from ordering and payment to delivery, which only took six days including a weekend. Not having to deal with customs was a plus. The chair arrived well packaged. Th... Ver mais

Classificada 5 em 5 estrelas

On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartmen... Ver mais

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4,4

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(55)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I’ve been using the Ergohuman Ultra X9…

I’ve been using the Ergohuman Ultra X9 for a short time now, and it has already made a massive difference in my daily work and comfort. As someone dealing with neck and back issues from long hours at the desk, this chair has been a game-changer.

✅ Build quality is outstanding — everything feels solid, premium, and carefully engineered.
✅ Adjustability is on another level — every part of the chair can be fine-tuned: backrest, headrest, lumbar, seat depth, armrests, even leg support.
✅ Comfort is excellent even during extended sessions — the mesh provides great support while staying breathable.
✅ Design — sleek, modern, and fits perfectly in a high-end setup.

My only regret is that I didn’t buy it sooner. This is an investment in your health and productivity, and I can’t recommend it enough.

Special thanks to the customer support team — they were helpful, responsive, and kind throughout the process. One of the best support experiences I’ve had!

19 de junho de 2025
Classificada 4 em 5 estrelas

No support after purchase

The order process and delivery were fine, but I did not receive a proper invoice. So I contacted the support about it and never received any response.
What I did get twice, however, was a prompt to leave a review here.

Update: I did receive an invoice (from the addess I wrote to, twice), thank you.

11 de junho de 2025
logótipo da Ergohuman

Resposta da Ergohuman

Hi Silvano, could you please check your junk/spam folder please. We have responded. Thank you.

Classificada 4 em 5 estrelas

The seat itself is a bit too small

Great quality chair, pay for what you get, materials seem to be very good and the quality of the build seems great. It’s exactly as advertised, no weird variances in measurements or anything. My only complain is that the seat itself is a bit too small, what I mean by this is the outer base of the seat itself from where the grey plastic meets the mesh is basically touching my legs when sitting down. I can also feel some of the plastic edge around my upper quads/glutes. It can make sitting down not quite comfortable enough however I will caveat this by saying I’m around 103kg (chair is advertised for 150 though). Final thing to note is the features all work as expected.

16 de abril de 2025
Classificada 5 em 5 estrelas

I can’t be more happy than I am with…

I can’t be more happy than I am with the product and the liaising with Ergohuman team. Moreover, whole process of communication when smooth and overall level of support is excellent from answering the queries to providing perfect store to door service!
Highly recommended

22 de abril de 2025
Classificada 5 em 5 estrelas

Amazing Customer Service

On top of amazing chairs, Ergohuman has impressively good customer service. I bought a new chair, but I also have two more of the older model. One of them broke during transportation from one apartment to another. After purchasing the new chair, I decided to ask Ergohuman's support team (just in case) if something could be done to my broken one, which I purchased five years ago in a completely opposite part of the world. I asked without any hope, but to my surprise, the support team pinpointed the issue by the photos I sent, provided me with the required components, and detailed video instructions.

19 de março de 2025
Classificada 5 em 5 estrelas

Excellent service

Excellent service, super fast delivery with FedEx and Phone support on point! Cannot recommend high enough.

11 de março de 2025
Classificada 5 em 5 estrelas

Quick delivery

Quick delivery. Communication to Ergohuman Customer Services was very effective; prompt, very friendly, helpful.
The product itself great quality!

14 de fevereiro de 2025
Classificada 2 em 5 estrelas

Chair is nice, service not

Only good thing about the service was the fast delivery. And that support answers quickly. But in most cases the answers were incomplete and I had to follow up. For example: I asked if I could buy the arm pads to have spare parts. I was told they were available for purchase. I checked the shop, didn't see them. Asked for a link and was then told they were not available for purchase online at this time. So what does that mean? They were but are sold out? They haven't been put online for purchase yet?
The I asked about the warranty, since it's documented anywhere on the invoice etc. It only shows up on the website. Answer I got: The warranty is as indicated on the website. Really? So if tomorrow the website indicates it's 5 years warranty now, I have no proof that I purchased the chair with a 10 year warranty. Great.
Last thing I inquired about was the invoice. It doesn't indicate any tax or VAT. Support told me it's noted on the invoice, sent a screenshot back that clearly shows all VAT and TAX is declared with 0€ / 0%. So it doesn't match with what I actually paid.

26 de fevereiro de 2025
Classificada 5 em 5 estrelas

Amazing quality

I recently purchased an Ergohuman chair, and I couldn’t be happier! The ergonomic design provides incredible support for my back, and the adjustable features make it easy to find the perfect sitting position. The mesh material is breathable, keeping me comfortable even during long work hours. Plus, the shipping was impressively fast—I received my chair much sooner than expected. Overall, a fantastic investment for anyone looking for a high-quality, comfortable office chair!

20 de fevereiro de 2025
Classificada 3 em 5 estrelas

Can be painful, disappointed

The mesh seat is hard and contoured in such a way that after a month I started to feel pain in the tailbone area. A red swelling also appeared. The manufacturer rejected the complaint submitted more than two months after the purchase. And the only thing I was offered was to replace the seat with an upholstered one at my own expense. The mesh head support sometimes plucks hair. It also has a very low range of depth adjustment. Therefore, to use it, you have to tilt your head back a lot. The Ioo seat has a much better headrest, but an even less comfortable seat for me. I don't know if I would buy this chair again, it's hard to find decent equipment on the market.

3 de janeiro de 2025
Opinião espontânea
logótipo da Ergohuman

Resposta da Ergohuman

Hi Jacek, we've checked our system and it doesn't appear that you have purchased from us - we have no record of any purchase at all. Can you check please and contact the company from whom you purchased your chair from. Thank you.

Classificada 5 em 5 estrelas

The elite chair is the most amazing…

The elite chair is the most amazing chair I have ever used. It is so comfortable you can easily spend 10 hours sitting and wont feel like it at all! Got one from my company a long time ago and now bought the v2 to my husband and his lower back pain disappeared immediately

8 de fevereiro de 2025

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