Eric Robinson Solicitors Opiniões 

626
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

Our solicitor Vicki Jones was fantastic, she was always contactable and at every step of thexway explained in simple terms the stage we are at and what we needed to do next. I highly recommend Eric... Ver mais

Classificada 4 em 5 estrelas

Knowledgeable. Helpful. We had not moved house for 33 years and with all the digital forms etc we did find it difficult and that led to stressful. However Chelsea was most helpful and patient finding... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Chantelle dealt with the sale of my late Mothers property. I cannot thank her enough, she was very professional and excellent in her role. I would have no hesitation in recommending her, and Eric Rob... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Miya (Smith) was efficient, easy to deal with and communicated well throughout our house sale and purchase process. Back up in the office, when Miya was not available, would add another Star!

A empresa respondeu

Informações sobre a empresa

  1. Serviços jurídicos
  2. também em
  3. Advogado de direito de família
  4. Advogado imobiliário
  5. Empresa de advocacia
  6. Especialista em transferência de propriedades
  7. Estate Planning Attorney

Escrito pela empresa

At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

626 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,7

Todas as opiniões

(626)

78 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional support and professionalism

I recently worked with Chelsea Marsh, and I cannot recommend her highly enough. From start to finish, Chelsea provided outstanding support, clear guidance, and consistently prompt communication.
She handled my settlement agreement under a very short deadline and still delivered an incredibly thorough and professional service. Chelsea made the entire process far less stressful and ensured I understood every step along the way.
Her expertise, patience, and straightforward communication were invaluable, and I am genuinely grateful for everything she did on my behalf. I would confidently recommend Chelsea to anyone seeking a solicitor who is both highly skilled and supportive.

19 de novembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed onto Chelsea. We are grateful to you for your recommendation, thank you.

Classificada 5 em 5 estrelas

Eric Robinson's probate…

Having utilized Eric Robinson's probate services, the level of expertise and service I received was excellent . Any queries or requests I had, were dealt with promptly and effectively. Highly recommended !!!

18 de novembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback and are grateful to you for your recommendation.

Classificada 5 em 5 estrelas

I cannot fault the service I received…

I cannot fault the service I received from Eric Robinson bitterne branch. Samantha Gilby was our conveyancer and she was absolutely brilliant from beginning to end. Our purchase went from offer to completion in just under 11 weeks. She was so helpful and her communication was brilliant.

I would highly, highly recommend.

7 de novembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Samantha. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Superb personal support

I had recent dealings with Chelsea at Eric Robinson solicitors in relation to a workplace legal requirement I had.
Initially I contacted 2 other local firms, but in-between feeling pushed upon, over quoted and slightly sidelined, I was fortunate enough to speak with Chelsea Marsh at ER.
What a refreshing, professional and diligent service she provided from start to finish.
Her advice was always neutral, never pushy, and she very clearly outlined options / understandings etc - meaning I was able to clearly make my own mind up in an unpressured way.
The service was VFM, and Chelsea was always communicating any significant issues / questions etc.
I strongly recommend.

28 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chelsea. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Leigh Burwood was very knowledgeable

Leigh Burwood was very knowledgeable, very very patient explaining everything to me carefully So I could understand and gave great knowledge advice

5 de novembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Leigh. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Emma has been absolutely fantastic

Emma has been absolutely fantastic through the entire process, keeping us up to date and going above and beyond! Could not recommend her and Megan enough.

31 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Emma and Megan. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Chelsea Marsh was my solicitor

Chelsea Marsh was my solicitor. She was very nice, helpful, explained things clearly and patient with me through a very worrying time. I had a very good experience thank you so much.

30 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chelsea. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Ive recently used Chantelle Bennett…

Ive recently used Chantelle Bennett from Eric Robinson Hedge End to sale & purchase a property. Chantelle & her assistant Megan did a brilliant job.
Communication was excellent were always on hand to answer and explain anything all the way through and the work carried out was excellent. 10/10 for service. Thanks Chantelle & Megan

16 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle and Megan. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

A very inclusive service

I had had a bad experience with conveyances and decided to switch to Eric Robinson on local recommendation for a sale and purchase. I am registered severely site impaired and spoke to Megan about this and I have been very impressed with how both Emma and Megan have worked with me to accommodate this and ensure I fully understood all the written information I needed to. They have both been extremely responsive to emails and phone calls and it has helped to reduce stress associated with moving. Thank you, EMMA and Megan.

16 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Emma and Megan and are very pleased that you feel well looked after. We look forward to working with you again in the future

Classificada 5 em 5 estrelas

We have been guided and helped by…

We have been guided and helped by Hazzra Huxford with our house move. She has exceeded all expectations and has been so brilliant. We have felt fully supported throughout. She is efficient, professional, and so helpful. It has made the whole complicated process, easy. Answering all of our questions, which there have been a lot! Plus notifying us of things that we otherwise would have missed. She has fought for us, when we didn’t expect it. I can’t even put in to words how grateful we are to have had your help Hazzra. Thank you so much!

14 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future

Classificada 5 em 5 estrelas

Excellent friendly service

Eric Robinson solicitors provided excellent service when I updated my will. Kelly Smith was professional and knowledgeable whilst remaining friendly and approachable. I was kept fully informed of progress and the process was completed swiftly and efficiently.
I highly recommend Kelly Smith and Eric Robinson solicitors
Francis Sanders

12 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Kelly. We look forward to working with you again in the future

Classificada 5 em 5 estrelas

Hazzra recently helped me with the sale…

Hazzra recently helped me with the sale of my property, and I could not recommend instructing Hazzra enough!
Hazzra was professional, thorough and extremely organised from the very beginning. I did not have to chase Hazzra once throughout the entire process, her communication was excellent and she explained every step and in a really clear and concise way. Any questions I had were answered promptly and efficiently. Hazzra was kind, considerate and patient throughout the process. A big thank you to Hazzra for making this sale seem so much more stress-free than first anticipated!

8 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Excellent service…

Chantelle got the job done as professionally and quickly as possible despite other parties dragging their heels.

12 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Really pleased with the way that Hazzra…

Really pleased with the way that Hazzra Huxford dealt with the sale of my deceased mum's house.
Professional, responsive and generally top-draw.
The responsiveness couldn't have been better (and this is crucial in dealing with such matters), she was on it from the word go. Couldn't have asked for more, and feel I lucked out having her do my convenancing.

3 de outubro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

An excellent service.

My brother and me instructed Chantelle for the conveyancing of the property that had been the family home for 59 years. It was not a good time for us following the death of our father and our mother being moved to a nursing home. We chose Eric Robinson because we were very content with they way they were handling the probate for our father's will.
Throughout the process, Chantelle has been very courteous and helpful. She has helped to move things along nice and quickly despite what appeared to be the best efforts of the estate agent and buyers' solicitor to hold things up.
I cannot think of any negative points at all and woul highly recommend Chantelle to anyone looking for a conveyancing solicitor.

24 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chantelle. We look forward to working with you again in the future.

Classificada 1 em 5 estrelas

Despite concerns regarding their…

Despite concerns regarding their clients unusual decision, they continued to issue a new will. I strongly believe they did not apply the mental capacity test to determine their clients reasoning despite giving him some time to reconsider his unusual request. If they had they would have discovered his recent Alzeihmers diagnosis that would have had a impact on his decision making. I have sought legal advice elsewhere and have grounds to contest but unfortunately I do not have the financial or emotional means to fight this. Well done Eric Robinson Solicitors....you got the business from him ! Just another profitable transaction that has left a family with additional grief! Oh and when I emailed my concerns, they did not even have the decency to reply or acknowledge.

24 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review.

We are extremely disappointed to receive your feedback as we strive to obtain consistently high levels of client satisfaction as demonstrated by our review scores and the positive feedback left by our clients.

Feedback is important to us as it provides opportunity to ascertain what we can do to maintain high levels of service and client satisfaction.

However, in this case, I note that you are not a client of the firm, and your review is not made in reference to any service this firm has provided you.

As you are not a client connected to this matter, we are unable to make specific comment. Further, on the basis that you are not our client in respect of this matter, pursuant to GDPR and Data Protection, we would be unable to disclose information relating to our client’s matter and possibly this is why you did not receive a reply.

Further your review is not a question of quality of service but a question of the application of legal principles and law. In such a situation, we would advise seeking independent legal advice which we note you have done so. We cannot comment on the validity or accuracy of legal advice of which we have no knowledge, and in any case, this is not the forum on which to engage in such matters.

Classificada 5 em 5 estrelas

Employment Issue

I had a small contractual issue to settle with my ex-employer, which Chelsea Marsh assisted me with. She was absolutely excellent; communication was flawless and she helped me to achieve my objectives. Would highly recommend.

22 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Chelsea. We look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Miya was always calm

Miya was always calm, efficient and a good listener during a surprisingly difficult and protracted conveyancing process.

17 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Miya. We look forward to working with you again in the future.

Classificada 1 em 5 estrelas

Terrible solicitors- do not recommend

Myself and my ex partner had read so many great reviews about Eric Robinson solicitors so hired them to aid us with the transfer of our house into his name. We were unfortunate enough to get Chantelle Bennett as our solicitor. She has been nothing but unhelpful during this process and has caused numerous delays. On multiple occasions she has not told us what needs doing in order for the transfer to move forward and has not responded to many emails asking her for an update or if we need to do anything else to get things moving quicker. She gave us a date of when the transfer would be done, that was now a couple of months ago and we are still not much further ahead than we were then. It has honestly been one of the worst experiences with a solicitor that either of us have dealt with and we are extremely disappointed and regretful that we chose Eric Robinson Solicitors, I do not recommend them to anyone. They do not even deserve 1 star.

18 de setembro de 2025
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Resposta da Eric Robinson Solicitors

Dear Emily

We are extremely disappointed to receive your feedback as we strive to obtain consistently high levels of client satisfaction as demonstrated by our review scores.

Feedback is important to us as it provides opportunity to ascertain what we can do to maintain high levels of service and client satisfaction.

In this case, I note that you are not a client of the firm in respect of this transaction which means we must take care not to disclose information relating to our client’s matter owing to our duty of confidentiality. Our response is therefore general in nature.

We have however discussed the matter with the solicitor acting and we conclude that your feedback does not accurately represent the facts, and we can only assume that you are not fully aware of the details of the transaction.

As you are not our client, we would not, without express authority, engage with a third party (you) and perhaps this is why you have not been responded to.

We note also that our client has not indicated dissatisfaction with the service this firm and the solicitor in question has provided.

We are sorry that on this occasion Eric Robinson Solicitors hasn’t met your level of expectation based on the positive reviews you reference in your review.

Classificada 5 em 5 estrelas

Hazzra Huxford is exceptional!

Hazzra Huxford at Eric Robinson is truly exceptional at her job, and I’d recommend dealing with her to anyone. She recently dealt with a property purchase for me.

Hazzra was extremely professional and efficient throughout the whole process. All of the information she provided me with was very well communicated and she carried out all of the necessary research and enquiries in great detail and depth. I was absolutely confident nothing at all would be missed or quickly skimmed through! I felt no need to chase Hazzra up on anything at any point, as it became clear to me (very early on!) that she would reach out to let me know as soon as there were updates on/or I needed to action anything.

I’m a first time buyer but Hazzra made the solicitor side of things a breeze and pretty much stress free on my side. I’m very grateful. Thank you so much, Hazzra!

29 de agosto de 2025
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Resposta da Eric Robinson Solicitors

Thank you for your review. We appreciate the positive feedback which we have passed on to Hazzra. We look forward to working with you again in the future.

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