Absolutely abysmal none existent after sales support. Ware and tear was frustrating with plastic parts eventually vibrating splits and tears. Frequent problems over the last two years saw me con... Ver mais
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Leia as opiniões dos outros
Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... Ver mais
As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... Ver mais
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Ver mais
Informações sobre a empresa
Escrito pela empresa
⚡️ The Future Of Urban Motion... www.eskuta.com
Informações de contacto
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Reino Unido
- 02476350150
- contact@eskuta.com
- eskuta.com
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Good customer service.
Battery time terrible. Bought a junk
We recently bought it and battery was faulty. It only last for 13-15km. We have contacted eskuta about its faults and didn’t get any reply yet.
Overall terrible experience buying this junk
I made wrong choice when I was thinking…
I made wrong choice when I was thinking to buy it is no good for me as a delivery man I would not advice a friend for it the battery work only for 10 miles I made £12 for single charge only for delivery and also is to slow maximum 15.5 nah /25 km the speed sometimes block to run I didn't like it at all I had long time experience with motorbikes and scooters this is the worse one
IM A NEWSAGENT AND BOUGHT MY ESKUTA TO…
IM A NEWSAGENT AND BOUGHT MY ESKUTA TO DO DELIVERYS.WHAT AN AMAZING BIKE.THE TEAM ARE REALY GREAT TO DEAL WITH THEY OFFER A FAST FRIENDLY SEVICE.IT DOES EVERYTHING AS DESCRIBED. THANK YOU GUYS

Resposta da Eskuta
delivery was quick and welcoming
Excellent customer service and support
Excellent customer service and support, even though I have purchased the SX250 second hand they are still willing to help. Not many companies out there can say that. Staff are always friendly when you call.
Thought I would take a chance as my…
Thought I would take a chance as my daughter has the older version I have purchased the sx250 delivery was outstanding with tracking all the way, thanks Carl. On another level I dealt with Matt, what can I say a credit to the company very polite and could not do enough and kept every promise. I am having another item shipped tomorrow I will of course update my review. Once again thanks Matt.
The Eskuta team pull out all the stops…
The Eskuta team pull out all the stops to make the customer experience as good as it can be. As a business customer, I can't recommend them highly enough. The product speaks for itself (we have 4 now). Our staff love the bikes and the aftersales support and back up is amazing.
The company itself can't fault but…
The company itself can't fault but product not as described as range was no where near the 40 to 50 miles was lucky if I got 15 miles out of one charge
the delivery company information to…
the delivery company information to track. The package was not the right delivery company. I signed up to after ship which you sent me in an email and you used parcel to go so none of the tracking information was correct. It basically said it was still waiting to be collected. i’ve received the parts now from parcel to go. It would be better if you could inform customers in the beginning that you’re going to use them
I was happy do be sorted out so quickly…
I was happy do be sorted out so quickly and relieved my part within the allotted time I have emailed for another part bur have not received a reply yet hope to here from the company by Monday 6th of March will put another review soon many thanks
Eskuta Hire service
Been using Eskuta hire to pay service since 5 weeks. Like the idea of hire, but it's more like a fixed term contract of 20 weeks and not hire service because you can't end the hire service when ever you wish.
Atleast they should put a less number of weeks contract instead of 20. So really think carefully before going for a hire contract. They should also start hiring just the battery as I don't wanna buy the bike but I need one more battery to do deliveries, the battery alone costs 490.

Resposta da Eskuta
Great customer service !
It was wonderful experience with eskuta…
It was wonderful experience with eskuta so far.
Outstanding after sales service
I just had to write a review for the team at Eskuta, they are so helpful and nothing is to much trouble. It is rare these days to get any after sales care but Eskuta are so helpful. We had an indicator issue and it was sorted in minutes, thank you Eskuta.
Had my e-Skuta approx 4 months now
Had my e-Skuta approx 4 months now. Absolutely delighted in every way possible and saves me about £30 a week not using my car. Total 100% recommend one to anyone in doubt about them. Sheer fun and no slouch.
Proper lights as well. Simply a dream getting from A to B, pretty fast. Best money I ever spent
Love the Bike very easy to use can got…
Love the Bike very easy to use can got me to customers A B very quickly and no effect
When cycling
Lawrence McGee
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