I ordered a custom piece through their website. They were always slow to respond. Then they stopped responding back. I found them on Etsy and they responded back. When I asked for a refund they stoppe... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Support could use help. Order was fine, ring was cool - however, their sizing methodology was off (I followed their directions), which meant that I got a ring that is huge/massive and doesn't fit on a... Ver mais
The product has not arrived and they won’t send me a verification code so I can verify my email so I can make an account so I can track the order
I recently had the opportunity to purchase a ring that has, without a doubt, exceeded all my expectations. From the moment I saw it, I knew it would be an exceptional piece in my collection, but I had... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Espada Silver is a renowned jewelry brand that offers exquisite handcrafted sterling silver and gold jewelry pieces with a contemporary touch. Espada Silver’s stunning collections include a range of jewelry designs that are perfect for any occasion. From casual everyday wear to elegant evening events. Each piece of jewelry is carefully crafted by skilled artisans using traditional techniques, resulting in unique and timeless pieces that are both durable and beautiful. In addition to Espada Silver’s extensive collection of jewelry, Espada Silver also offers personalized services for customers who want to create a truly one-of-a-kind piece. Espada Silver’s team of skilled designers and craftsmen work closely with clients to create bespoke designs that reflect the their individual style and taste. Espada Silver is a brand that stands for excellence, craftsmanship, and timeless beauty.
Informações de contacto
1039 S Lytle St, Apt 202, Chicago, 60607, Chicago, Estados Unidos da América
- 5457460399
- info@espadasilver.com
- espadasilver.com
Pede aos clientes que escrevam opiniões
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Não respondeu a opiniões negativas
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Incorrect Engraving
Ordered a bit before Christmas with a specific word engraved and they spelled it wrong. So the word is completely incorrect and doesn’t mean anything now. My receipt for engraving says: oialëa
What they engraved: olalëa
The ring itself is nice, shipping was incredibly fast once the carrier had the package, but the meaning behind it is a little pointless with the messed up engraving.
I really enjoy my ring
I really enjoy my ring, will definitely buy something again here. Came in way faster than expected, perfectly sealed and a nice wooden case. Love it!
This tree pendant is very well-made
This tree pendant is very well-made, and the little box it comes in is really nice.
Easy to use
Easy to use. Product was great. Awaiting the delivery. Looking forward to seeing the product. Great experience.
Easy to deal with
Easy to deal with. I really was skeptical about dealing with a new vendor, but they were wonderful. The ring that I ordered was perfect no problems with vendor or the order it came as scheduled and I was very happy with the outcome.
The pendant I ordered definitely…
The pendant I ordered definitely exceeded expectations. Well worth the wait!
Product was delivered to the wrong…
Product was delivered to the wrong address. Not even the correct state.
Edit: Customer service resolved the issue quickly and the product is nice.
Ordered a pendant and never received…
Ordered a pendant and never received it. I’ve tried contacting them and they don’t respond.
Where’s my item?
I still never got my necklace
Charged for necklace and never received…
Charged for necklace and never received it. I ordered a necklace and received tracking info within 24 hours. However, the tracking status remained (and still is) “tracking number created.” The item has not been shipped yet the status of my order in my account on their website is”complete.” I tried to contact the company five different times over a the course of a week and have had no response. Will now try to work with my credit card company to get refunded but am not hopeful.
Great quality jewelry and fast…
Great quality jewelry and fast shipping. Answers to quieries.
Fantastic product.
Excellent Rings
Received both of the rings that I ordered and they are both absolutely beautiful. Love them!!!
The overall ring is great
The overall ring is great. Feels like good quality and looks great especially for the price. The only reason 4/5 stars is the sizing runs a little bit smaller then I was expecting. If I were to buy again I'd go up about a half size then I normally get. Otherwise it's been a great purchase
never shipped products, no customer service response
they never shipped the products that i ordered and have yet to reply to my customer service request. it's been over two weeks since I ordered three silver rings.
Feeling scammed
Not answering my emails for a return/exchange in size. Unacceptable
The feedback and service
The feedback and service. Loved the product at first glance and I am extremely satisfied with the options that came along with it. I am confident this product will last me many years, hoping to buy more from you again!
The necklace was amazing
The necklace was amazing. Looked just like the photos. It just took a little awhile to come in but it was work it! I will be buying more stuff.
Beautiful product
Beautiful product. Well made. Was quickly shipped and delivered.
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