Espresso International » UK Opiniões 

269
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The selection & price of the coffee is amazing. Delivery is slow but that is down to DHL. I also received a free 250grms of coffee beans with my order which I was not expecting.

Classificada 5 em 5 estrelas

just excellent, used them to ship to Luxembourg and now to UK. Excellent selection, uncomplicated always quick. Noone as good as these people.

Classificada 5 em 5 estrelas

Great price and service! Thank you Patrick! Delighted to receive my coffee beans quickly and safely! Amazing to have a 250g bag of beans and two almond cantucci added as a gift! Plus a 5% off vo... Ver mais

Classificada 5 em 5 estrelas

Ordered a couple coffee beans, the products that were sent were relatively fresh, (as not close to expiry date) they even included a discount coupon and a little nougat which was nice touch. The trie... Ver mais

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Coffee Shop
  3. Loja de café

Sobre Espresso International » UK

Escrito pela empresa

We carry the best ☕coffee brands!
This is what we value ❤:
  • Long and gentle drum roasts
  • Freshly roasted beans
  • Client satisfaction
✓ Fast delivery
✓ Different payment methods
✓ Directly imported from Italy

Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

269 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(269)

88 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service will definitely use…

Fantastic service will definitely use again

10 de julho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Caroline Blackham,

Thank you for your excellent review! We're thrilled to hear that you found our service fantastic and are planning to use us again. We look forward to providing you with the same high-quality service in the future.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Rapid delivery

Rapid delivery, well packaged

10 de julho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Raymond,

Thank you for your review! We're pleased to hear that you appreciated the rapid delivery and careful packaging of your order. We strive to maintain these standards and look forward to serving you again.

Best regards,
The Espresso International UK Team

Classificada 1 em 5 estrelas

Bad experience with Parcelforce!!! evrything was fine with my purchase…

everything was fine with my purchase until it arrived in the UK and was picked up by Parcelforce!! they sent me an sms with an option to choose to have it delivered to the Post office and I chose that option. They lied that they tried twice to deliver it to my address after I had selected the Post office, but both times there was no card left in my mailbox. They explained to me over the phone that the Post office would not accept a package larger than a shoe box.. In the end I had to travel 3 hours after work to their depot in East London to receive my purchase. I am furious!!! I will never buy anything from you again while working with them!

10 de julho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Hello,

We are sorry to hear about the issues you encountered with the delivery of your package. Unfortunately, we do NOT have direct control over the delivery process beyond handing your package to the delivery company as soon as possible, which we always do with care.

DHL generally handles the delivery of your package from Germany to your home in Great Britain. However, this company sometimes collaborates with local partners, such as Parcel Force, for the final stage of delivery, which seems to be the case with your package. This process is entirely managed by DHL itself, and we do not have direct control over it.

Please note that we are NOT responsible for any problems that may arise during the delivery process: We clearly indicate on our website that we use DHL/Parcel Force for deliveries to Great Britain.

We fully understand your frustration with this situation. If you had however contacted us, we could have investigated and filed a complaint with the delivery provider to try to resolve this issue. Our customer service team is always available and ready to assist you in such situations, but unfortunately, you did not reach out to us.

We are saddened to receive a poor review for a situation that is beyond our control. Although we do everything possible to ensure quick and efficient delivery, we rely on external delivery services for this part of the process.

Thank you for your understanding,
Best regards.

Classificada 4 em 5 estrelas

Excellent product

Excellent product and quick (though quite expensive) delivery.

8 de julho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Eddie,

Thank you for your review and feedback. We're glad to hear that you're pleased with the quality of our product and the speed of delivery. We understand your concerns about the cost of shipping and are continually working to find the best possible solutions to keep it as affordable as possible. We appreciate your business and hope to serve you again soon.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Top Class

Fantastic service, quick delivery and a vast selection of coffees. Will be ordering again

24 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Adam,

Thank you for your superb review! We're delighted to hear you enjoyed our fantastic service, quick delivery, and the vast selection of coffees. We appreciate your intent to order again and look forward to serving you in the future.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

super fast delivery did not expect the…

super fast delivery did not expect the parcel to arrive promptly. Packaged very well and safely.

2 de julho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Em,

Thank you for your fantastic review! We're thrilled to hear that the delivery exceeded your expectations in speed and that the packaging ensured your items arrived safely. We aim to continue providing this level of service and appreciate your feedback.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Excellent and speedy service

Excellent and speedy service, the team on the phone were super helpful and had my query dealt with quickly and efficiently.
I would highly recommend!!

19 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Victor,

Thank you for your outstanding review! We're delighted to hear that our service was excellent and speedy, and that our team was able to assist you effectively over the phone. We appreciate your high recommendation and look forward to serving you again in the future.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Easy and quick delivery

Easy and quick delivery

21 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Margaret Brooks,

Thank you for your review! We're glad to hear that you found our delivery process easy and quick. We strive to ensure a seamless experience for all our customers and appreciate your feedback.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Love Coffee …

Love Coffee and the website so was was in Coffee heaven and nothing I like more than the coffee drinks , in coffee cups etc with coffee names celebrating coffee

I shall be returning

7 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Stuart Parker,

Thank you for your enthusiastic review! We're thrilled to hear that you enjoyed our website and our coffee offerings so much. It sounds like you truly were in coffee heaven! We look forward to welcoming you back and continuing to provide you with great coffee experiences.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

10 stars if I could

Fast delivery,
Great products
Will be a regular customer going forward.

11 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Paul Lucas,

Thank you for such a fantastic review! We're thrilled to hear you'd give us 10 stars if you could. We appreciate your comments on our fast delivery and great products, and we're excited to welcome you as a regular customer. Looking forward to serving you again soon!

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Perfect

Perfect, got the goods in record time

30 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Z Mulla,

Thank you for your excellent review! We strive to maintain this level of efficiency and look forward to your next order.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Top quality coffee

Top quality coffee, dispatched quickly, wrapped securely and arrived safely in the U.K. Five Stars.

3 de junho de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Mark Richaki,

Thank you for your glowing review! We're thrilled that you are satisfied with the top quality of our coffee, and that our dispatch process, secure packaging, and safe arrival met your expectations. We appreciate your five-star rating and look forward to serving you again.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Very efficient and fast.

15 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Thank you for your review! We're glad to hear that you found our service efficient and fast. We strive to maintain this level of performance and appreciate your feedback.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Excellent service great products

Excellent service great products. Thank you Riccardo to ship great coffee from South of aitaly to Uk!

13 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Andrea Marino,

Thank you for your wonderful review and a special shout-out to Riccardo! We're thrilled to hear you're enjoying the great coffee shipped from the South of Italy to the UK. It's our pleasure to deliver excellent service and products to you.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Excellent service

Wonderful product, fast delivery and tracking. Great service overall

8 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Neil Rogers,

Thank you for your excellent review! We're thrilled that you're pleased with our products and services, including our fast delivery and tracking. We aim to maintain this high level of service and appreciate your recognition.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Quick and smooth

16 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Jens,

Thank you for your review! We're delighted to hear that you found our service both quick and smooth. We look forward to continuing to provide you with efficient and seamless experiences.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Great Service

I purchased some cups, espresso and cappuccino sized and they arrived quickly and securely wrapped with no damage. Would buy from you again, thanks!

7 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Thank you for your positive review! We're glad to hear the cups arrived quickly and were well-packaged, ensuring they reached you without any damage. We appreciate your intention to shop with us again and look forward to serving you in the future.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Excellent service

Great web site, well packaged and speedy delivery. Everything perfect.

10 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Robert Ryan,

Thank you for your excellent review! We're delighted that you found our website great, and that the packaging and delivery met your expectations for speed and quality. We strive to ensure that every aspect of our service is perfect, and it's rewarding to hear such positive feedback.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

Brilliant stuff

Brilliant stuff

2 de maio de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Thank you for your fantastic review! We're thrilled to hear you think our products are brilliant. We look forward to continuing to provide top-quality offerings.

Best regards,
The Espresso International UK Team

Classificada 5 em 5 estrelas

First class service

First class service , excellent selection

29 de abril de 2024
logótipo da Espresso International » UK

Resposta da Espresso International » UK

Miss Andrea Collins,

Thank you for your glowing review! We're delighted that you consider our service first class and are pleased with our excellent selection. We strive to maintain this high standard and look forward to serving you again soon.

Best regards,
The Espresso International UK Team

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