Their Jewelry is great quality and looks good🔥 Their Service is even better‼️❤️ Since I ordered multiple pieces, there were some that I hadn’t worn before and I just noticed a little piece that didn... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Super Service und wunderschöner Schmuck Hatte meine Armbänder zu klein bestellt und jayny vom Kundendienst konnte mir ganz schnell weiterhelfen und ich eine erneute Bestellung aufgeben. Alles supe... Ver mais
A while back, the clasp of my necklace broke. Essence didn't hesitate to send a replacement. Unfortunately, PostNL lost the package and couldn't tell me the status of my parcel and told me to get... Ver mais
A empresa respondeu
Zelden kom je zo’n fijn klanten support tegen als bij Essence Amsterdam. Altijd vriendelijk en hartelijk. En daarbij zijn de sieraden ook echt van goede kwaliteit. Mijn zoon had ergens anders nog wat... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Premium essential jewelry. Designed in Amsterdam. Delivered Worldwide.
Informações de contacto
4,0
Bom
149 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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Great necklace and customer Service A*
Great necklace and customer Service A*
1 de janeiro de 2026
Opinião espontânea
Resposta da Essence Amsterdam
Hi Lee,
Thank you for sharing your feedback.
It truly means a lot to us to hear that you’re happy with both the necklace and our customer service. We really appreciate you taking the time to leave this review.
If you ever need anything or are looking for your next piece, we’re always here to help.
Warm regards,
The Essence Amsterdam Team
2 necklaces.
I bought two necklaces. The second is a gift so I haven’t opened it, but the first one is so beautiful. It’s good quality and waterproof so I don’t have to take it off or anything if I don’t want to.
30 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi,
Thank you for sharing your feedback! We’re so happy to hear you love your necklace and that the quality and waterproof design met your expectations. We hope the second one makes a perfect gift too.
Warm regards,
The Essence Amsterdam Team
Good quality and fast delivery
19 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi Anna,
Thank you for your kind feedback! We’re glad to hear you’re happy with the quality and fast delivery.
Warm regards,
The Essence Amsterdam Team
Roestvrij staal ipv zilver
Wilde zilveren ketting kopen en stond ook met grote letters zilver in de kop van de tekst en ergens weggestopt waar je echt naar moet zoeken stainless steel. ZET ER DAN EERLIJK BIJ ZILVERKLEURIG!!! Miskoop van de eeuw.
19 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi Edward,
Thank you for your feedback. We’re sorry the product wasn’t what you expected.
Our jewelry is made from surgical-grade stainless steel and finished in silver-colored or gold-colored plating, which is stated in the product description. We understand this may be disappointing if you were expecting solid silver, and we truly apologize for any confusion.
If you ordered from us, please contact our support team with your order number and we’ll be happy to look into this for you.
Warm regards,
The Essence Amsterdam Team
Moeilijk contact
Helaas in de mooie plaatjes en site getrapt. Sinds het uit 'Amsterdam' komt dacht ik het is een snelle levering, maar niks is minder waar. Het duurde maar liefst 3 weken voordat de sieraden binnen kwamen en als ik contact op zocht kreeg ik standaard reacties en geen echte hulp. Mijn reacties op instagram om contact op te zoeken werden ook steeds verwijderd onder hun posts.
Sieraden zijn nu binnen worden wel in een mooi doosje geleverd maar voel me als klant niet serieus genomen. Erg jammer zou hier niet bestellen.
22 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you for sharing your feedback. We take reviews seriously and always aim to respond transparently.
After carefully checking our records, we’re unable to find any order history or prior contact (email or support ticket) linked to this review. For that reason, we’re unable to verify this experience as relating to a confirmed purchase with us.
That said, we genuinely want to help. If you did place an order with Essence Amsterdam, we kindly invite you to contact us directly via email with your order number or the email address used at checkout so we can look into this properly and assist you personally.
We value honest feedback and are always happy to resolve concerns when we can verify the details.
Warm regards,
The Essence Amsterdam Team
I bought a bracelet from them which was…
I bought a bracelet from them which was missing some loops at the end so it was hard to put on. When I emailed the company, Sarah, sent me the same bracelet free of charge. Mistakes happen but they quickly made it right
20 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for taking the time to share your experience — we really appreciate it! Enjoy your bracelet, and we hope to welcome you back again soon ✨
Warm regards,
The Essence Amsterdam Team
So fantastic and amazing product
So fantastic and amazing product. Thanks
I’m the top fan of this product. Thanks
20 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much — your message truly made our day!
We’re thrilled to hear how much you love the product and really appreciate your support.
Welcome to the top-fan club — we’re so glad to have you with us 💛
If you ever need anything, we’re always here.
Warm regards,
The Essence Amsterdam Team
Top service
Super mooie collectie ik had een probleem dat is uitstekend opgelost.
19 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi,
Thank you for sharing your feedback.
It means a lot to us that you took the time to share this. If you ever need anything or are looking for your next piece, we’re always here to help.
Warm regards,
The Essence Amsterdam Team
Very Beatiful jewerly
Very Beatiful jewerly. It looks amazing!
16 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for your lovely feedback — we’re really happy to hear you love the jewelry! ✨
It means a lot to us that you took the time to share this. If you ever need anything or are looking for your next piece, we’re always here to help.
Warm regards,
The Essence Amsterdam Team
Outstanding service
Outstanding service bought 2 rings right to size
12 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for your kind words — we’re thrilled to hear you’re happy with your rings and that the sizing was perfect 😊
We truly appreciate you taking the time to share your experience and hope you enjoy wearing them. If you ever need anything in the future, we’re always happy to help.
Warm regards,
The Essence Amsterdam Team
Très beaux bijoux en collier pour…
Très beaux bijoux en collier pour homme. Délai de livraison raisonnable en 15 jours.
J'adore bien mes colliers .
Merci beaucoup
13 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for your lovely feedback. We’re really happy to hear that you love your necklaces and that everything arrived safely. Your kind words truly mean a lot to us.
We hope you enjoy wearing your pieces, and we’d be delighted to welcome you back again in the future.
Warm regards,
The Essence Amsterdam Team
I paid four days ago
I paid four days ago. According to the delivery status, the shipment has been marked as “arrived at the origin facility” for the past three days. My emails have not been answered. The payment has already been made, but the package has not arrived.
12 de dezembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi,
Thank you for sharing your feedback.
We’re unable to locate an order under the details provided. If you’ve placed an order with us, please contact our support team directly with your order number or the email used at checkout, and we’ll be happy to assist you right away and look into this for you.
Warm regards,
The Essence Amsterdam Team
feels elegant and well made
feels elegant and well made, and everything arrived exactly as expected. You can really tell they care about quality and details. I’m very happy with my purchase and will definitely order again.
25 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for taking the time to share your experience. We’re truly happy to hear that your pieces feel elegant and well made, and that everything arrived exactly as expected. Knowing that our attention to quality and detail stood out really means a lot to us.
We’re grateful for your trust and can’t wait to welcome you back again soon.
Warm regards,
The Essence Amsterdam Team
Honestly
Honestly, I’m really happy with the quality of the rings. The details are great and they fit perfectly. I love that they look elegant with anything I wear. They’re not extravagant at all — just simple, clean rings with really good quality. I’m genuinely super satisfied with them.
16 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for sharing this — it made our day!
We’re really glad to hear that you love the rings and that the quality and fit are just what you were hoping for. Simple, clean, and elegant is exactly what we aim for — so it’s wonderful to know that it suits your style perfectly.
Warm regards,
The Essence Amsterdam Team
Great service I had some issues whit my…
Great service I had some issues whit my ring so I asked them for help and they instantly sent me a new 1 very kind service !!!
15 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for your kind words! We’re really glad we could help with your ring and get a new one to you quickly — that’s exactly the experience we want every customer to have.
Warm regards,
The Essence Amsterdam Team
Great Products and awesome costumer…
Great Products and awesome costumer Support ! Really happy about the experience :-)
19 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for your wonderful feedback! We're thrilled to hear that you’re happy with both our products and our customer support — that means the world to us. 😊
Warm regards,
The Essence Amsterdam Team
It's a gem that I am happy and proud to…
It's a gem that I am happy and proud to wear on every occasion or every day daily life activities 👍
6 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Thank you so much for sharing this — we’re truly happy to hear that your piece has become something you’re proud to wear every day. That means a lot to us.
If you ever need anything or have questions about caring for your jewelry, we’re always here to help.
Warm regards,
The Essence Amsterdam Team
Total scam
Total scam, they ship jewelery from China. I ordered on October 9 and got the package November 4. In the meantime, I asked twice for a refund instead of sending me the items and they did not accept. Avoid.
4 de novembro de 2025
Opinião espontânea
Absolutely love the jewellery and will…
Absolutely love the jewellery and will be ordering more
3 de novembro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi Mr. Noel,
We’re so happy to hear that — thank you for the kind words! We’re thrilled you love your jewelry and can’t wait to have you shop with us again soon.
Warm regards,
The Essence Amsterdam Team
Fantastic service
A great experience with customer service. Nice price as well. Since it is gilded steel. Thank you.
23 de outubro de 2025
Opinião espontânea
Resposta da Essence Amsterdam
Hi Ludvig,
Thank you so much for your kind words! We're so glad to hear you had a great experience and are happy with both the quality and value of your jewelry. Your satisfaction means a lot to us!
Warm regards,
The Essence Amsterdam Team
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