logótipo da EstateBee
Visitar o site

EstateBee Opiniões 4

•
TrustScore: 3 em 5

2,9

Serviços jurídicos
Escreva uma opiniãoVisitar o site
Escreva uma opinião

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

  1. Serviços jurídicos

Escrito pela empresa

Founded in 2000, EstateBee was one of the first companies in the world to provide a means by which ordinary people could create estate planning documents (such as last wills, living wills, living trusts and powers of attorney) online, without the need for a lawyer. Since then, the business has grown rapidly and its product range now includes online estate planning documents, estate planning software, books, legal kits and legal forms. These products are sold in the United States, Canada, England & Wales, Scotland and Ireland.

Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

4 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Unacceptable Service and No Product Access

I placed an order on October 8, 2025 for a digital product that was supposed to be available for immediate download. However, the download link provided did not work. I attempted to reach out via the company’s chat feature, only to find it offline with a message prompting me to leave a note. I did so on both October 8 and October 9.

As of October 11, I still have not received access to the product, nor have I been contacted by anyone from the company. This delay is especially frustrating because the product was needed urgently. The lack of responsiveness and failure to deliver what was promised is unacceptable.

I would not recommend ordering from this company based on my experience.

8 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Glad to have an online platform to do a…

Glad to have an online platform to do a Living Revocable Trust for a reasonable price instead of having to seek for an attorney. I had no problem with completing or printing the document. Would have preferred to be able to complete online as an option.

Anne Louise

31 de janeiro de 2024
Opinião espontânea
logótipo da EstateBee

Resposta da EstateBee

Hi Anne Louise,

Thank you for your valued feedback.

We do in fact offer an online option. For living trusts specifically, we offer 4 different options to customers: (1) Online Living Trust (wholly online), (2) Living Trust Book (with forms to complete), (3) Living Trust Kit (with forms to complete) and (4) Living Trust Forms (in Word Format).

In any event, we thank you for your valued custom. We do appreciate it.

Best wishes,
EstateBee Team.

Classificada 3 em 5 estrelas

Not impressed

Not impressed. I couldn’t get it to print on my computer/printer that I use daily. Finally Ben sent me an attachment to open & print. It took over 24 hours to resolve with numerous text. In regards to my review, I sent a copy of every document requested. As far as the printer, it was purchased brand new the beginning of this month. I run a business and use my computer/printer every day so it’s unfair to the customer (me) to respond like as if it were my fault. Ben was amazing & tried to help correct the issue in every way possible. He was very professional & did his best to solve the issue. i had a bad experience but my review doesn’t reflect everyone else’s opinions.

23 de janeiro de 2024
Opinião espontânea
logótipo da EstateBee

Resposta da EstateBee

Hi Pamela,

While we are grateful for your review, we are disappointed as it is an unfair and unjust review.

Your review is not reflective of our products or services, but rather (it would seem) your printer issues. To be fair, we made every effort to assist you with these printer issues. Ben asked you on multiple occasions to email him the Word document you were trying to print so he could assess whether there were any issues with the document and try to narrow down the potential issues you were experiencing. However, despite being asked several times, you never sent the document. You sent other items to Ben - but despite repeated requests, you did not send the document requested.

Ben also asked for the document because the screen shot of the document you sent him did not appear to be one of our documents - it had Kindle text on the bottom of it which does not appear on any of our documents. So, whatever you were trying to print, it was NOT an EstateBee document. All of our printable forms are downloadable from our website only - nowhere else - and none of them have references to Kindle on them, anywhere.

When we didn't get the Word document from you (notwithstanding what you say), we then sent you a different Word document to assist you.

We tried our best to assist you for 24 hours - but you didn't do what we asked you to do to enable us to help you. Also, we are still not sure what you were trying to print, but it was not one of our Word documents. As mentioned, none of our Word documents contain any references to Kindle.

This was the first time in three years a customer has contacted us about being unable to print a document and our customers download and use hundreds of our documents each week.

In any event, we are happy to hear that you finally got there with the replacement document we sent you. For your inconvenience, we are also happy to offer you any one of our online legal documents products free of charge. Please reach out to our customer service team, and they would be delighted to assist you.

Best Wishes,

EstateBee Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais