Ethical Apothecary Opiniões 

235
•
TrustScore: 3.5 em 5

3,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... Ver mais

Classificada 1 em 5 estrelas

My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... Ver mais

Informações sobre a empresa

  1. Loja de cosmética
  2. Centro de bem-estar
  3. Fornecedor de produtos de beleza
  4. Loja de produtos de beleza
  5. Loja de produtos de higiene
  6. Loja de produtos para cabelo

Informação fornecida por diversas fontes externas

Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

235 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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3,6

Todas as opiniões

(235)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Recent Purchase

Great service and quick delivery!
Love the range of products available, the Upcircle Face Moisturiser smells and feels divine 💕

22 de novembro de 2020
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Resposta da Ethical Apothecary

Dear Misha
Thank you so much for your 5 star review, we are thrilled to hear how much you like your new moisturiser and pleased you thought the delivery was quick.
we look forward to welcoming you back soon
Best Wishes
Sam & Mel

Classificada 5 em 5 estrelas

Great

Great service

19 de novembro de 2020
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Resposta da Ethical Apothecary

Thank you, we really value your feedback

Best Wishes
Mel

Classificada 5 em 5 estrelas

Very good experience.

Received in good time, packaged with recyclable material & a personalised note which was a lovely touch. As for the products I purchased they are a gift so as yet unable review them but They look professionally presented & packaged. All in all; a very good experience dealing with Ethical Apothecary.

16 de novembro de 2020
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Resposta da Ethical Apothecary

Thank you for leaving us a fantastic review. Its nice to hear you appreciate the personal touch :)
Hope to welcome you back soon.

Best Wishes
Mel

Classificada 4 em 5 estrelas

Website was really easy to use and…

Website was really easy to use and informative.
Could be a wider selection in the men's skincare section

11 de novembro de 2020
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Resposta da Ethical Apothecary

Thank you so much for taking the time to write a review for us. We are thrilled you thought the navigation was easy we have spent hours trying to perfect it. We completely agree we could have more men’s products which is why we have literally this week added a brand new range of male skincare products called Old Faithful. Please go and check them out their amazing. Thanks so much, best wishes Sam and Mel

Classificada 5 em 5 estrelas

Fabulous range of quality ethical…

Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts lime & bergamot deoderant but texture was too grainy), prismology body lotion (the yellow one smells divine!), jojo candles ... well everything is gorgeous! Parcels arrive beautifully wrapped with handwritten notes - wonderful service from this local small business. Thank you Mel & Sam.

7 de novembro de 2020
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Resposta da Ethical Apothecary

Thank you for sharing your positive experience , and for your 5 Star review. We look forward to welcoming you back to Ethical Apothecary. Best Wishes Sam & Mel

Classificada 5 em 5 estrelas

Lovely company with good customer…

Lovely company with good customer service

23 de outubro de 2020
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Resposta da Ethical Apothecary

Dear Sarah, Thank you so much for taking the time to leave us a 5 Star review, We are thrilled your experience with us has been a positive one and we look forward to welcoming you back soon.
Best Wishes
Sam & Mel

Classificada 5 em 5 estrelas

Excellent overall

Excellent products, service and communication! Highly recommended!!

7 de outubro de 2020
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Resposta da Ethical Apothecary

Dear Martha, we get so excited when we read fab reviews for our little business it means the absolute world. Thank you for taking the time. We very much look forward to welcoming you back soon.
Best wishes
Sam & Mel

Classificada 5 em 5 estrelas

Everything arrived very quick

Everything arrived very quick. Items were packed beautifully. Thank you for the "love note" 😁 and the samples. If your products work for me ( haven't tried yet) say hello to a dedicated customer. Keep up the good work.

Edit: Seems like I chose the right products for me. Can't say about other products, but Ishga is pure magic. Will be coming back soon.

6 de outubro de 2020
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Resposta da Ethical Apothecary

Hi, we really appreciate you taking the time to write us a fabulous review, thank you. Also thrilled you like our personalised handwritten note too:) Hope you are enjoying your products?

All the best
Mel & Sam

Classificada 5 em 5 estrelas

Birthday gift

Got a birthday gift for my wife and she was delighted. These were all beautiful, quality products and a gift tailored for individual. Will definitely be shopping at Ethical Apothecary again! 😊

15 de setembro de 2020
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Resposta da Ethical Apothecary

So pleased your wife was happy with her Birthday Gift, Thank you for your 5 Star review it means the world to us. We look forward to welcoming you back soon.
Best Wishes
Sam & Mel

Classificada 5 em 5 estrelas

So Good!

Amazing Website- so easy to use!
The candle smells Delicious.
Love the Eco packaging.
Good Job!.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

9 de setembro de 2020
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Resposta da Ethical Apothecary

Thanks Annie for your 5 star review. we are thrilled you love the eco packaging we love it too ! Enjoy your beautiful candle
Mel & Sam

Classificada 5 em 5 estrelas

Very quick and efficient delivery

Very quick and efficient delivery, also lots of free samples.
website very easy to use.

8 de setembro de 2020
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Resposta da Ethical Apothecary

Thank you so much for taking the time to review your shopping experience with us> we have spent so much time on the navigation so we are delighted you found the website easy to use.
We look forward to welcoming you back soon.
Best Wishes
Sam & Mel

Classificada 5 em 5 estrelas

Beautiful products

Beautiful products, wonderful service, amazing for gifts, or that special friend that needs to know you care.
The Jo Jo co candles are a must, they are 100% soybean and lead free cotton wicks so they don't burn off any nasties that other brands do the market, and the scent of the Rhubarb & Vanilla is divine.

8 de setembro de 2020
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Resposta da Ethical Apothecary

Dear Claire Thank you so much for taking the time to review Ethical Apothecary, we are thrilled wiht your 5 star review and we very much look forward to welcoming you back soon,
best wishes
Sam & Mel

Classificada 4 em 5 estrelas

Good products and service

Good products and service! The only thing that was missing was the shipment confirmation, so I was a bit worried but everything went smooth. Will definitely order again.

8 de setembro de 2020
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Resposta da Ethical Apothecary

Thank you so much for taking the time to review us here at Ethical, and im thrilled you are happy with your lovely products. we are so sorry you didnt receive your email confirmation sometimes they can slip into junk mail. We so very much look forward to welcoming you back soon.

best wishes
sam & Mel

Classificada 5 em 5 estrelas

Excellent Beauty Kubes

Excellent, love the cubes. Will order more soon 😀

8 de setembro de 2020
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Resposta da Ethical Apothecary

Hi Alana

Thank you for leaving us a 5 star review we really appreciate it. We now stock the two new Beauty Kubes Bath Kubes unwind and refresh.

All the best
Mel & Sam

Classificada 2 em 5 estrelas

Not quite there

Both products purchased needed reformulation to make it easier to use and do what it was supposed to
Good company values packaging of deodorant stick needs revisiting

27 de julho de 2020
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Resposta da Ethical Apothecary

Dear Ken
Thank you for your review of the products you purchased, im so sorry you found the products difficult to use. i know we have spoken since and i hope you are happy with your replacement product.
very best wishes
sam & Mel

Classificada 5 em 5 estrelas

Overall, I am a very happy customer.

Excellent customer care and service . Extremely Helpful when asked for advice about suitable products. Sam responded to my email enquiry immediately and very informatively. Website extremely easy to navigate and purchase was straightforward. Am very pleased with the product. Will definitely use this company again.

13 de julho de 2020
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Resposta da Ethical Apothecary

Dear Melanie,
Many thanks for taking the time to write us a 5 star review. we look forward to welcoming you back soon.
very best wishes
sam & Mel

Classificada 5 em 5 estrelas

fantastic service as normal!!

13 de julho de 2020
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Resposta da Ethical Apothecary

Dear Michaela
thanks again for your continued support wth Ethical Apothecary so pleased you are enjoying our service and your products.
best wishes
Sam & Mel

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