I’ve placed three orders through this company, but unfortunately, only one order was fulfilled. The hat I received was great, exactly as described & seems to be made quite well. After the first succe... Ver mais
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Leia as opiniões dos outros
Etta Grove donated a large quantity of new shoes to our non-profit: Dress for Success Greater NYC. Alex Howard's brand fills the gap of providing fashionable and comfortable shoes in hard-to-find size... Ver mais
I received a great service, the t-shirt I ordered was dispatched very quickly and arrived to me here in the UK within two weeks. I did contact customer services via email early evening on a Friday as... Ver mais
I purchased the large handbag and signature jacket. Both made with high quality materials and craftsmanship . The products are beautifully designed, stylish, sophisticated and timeless. The serv... Ver mais
Informações sobre a empresa
Escrito pela empresa
We DESIGN and then manufacture luxe fashionable footwear in women's sizes 7 to 14 and unique handbags too. Our niche is extended sizes and our goods are expertly handcrafted abroad. We are a preorder-based brand to save production resources and a portion of each product sold goes to a local organization working for the betterment of girls.
Informações de contacto
2490 Market Street, NE, #226, 20018, Washington, Estados Unidos da América
- 800-335-0593
- ahoward@ettagrove.com
- ettagrove.com
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Great craftsmanship, inconsistent shipping
I’ve placed three orders through this company, but unfortunately, only one order was fulfilled. The hat I received was great, exactly as described & seems to be made quite well. After the first successful purchase, I ordered another hat. A week after ordering, I checked the tracking status and learned that my order had been cancelled and refunded, but I had not received any communication regarding this cancellation until I reached out to the company directly. The company advised that it was a system error on their end, so I re-ordered the same hat. After 2 weeks, I checked the tracking for the new order, and it was still processing, despite being in the expected delivery timeframe. I reached out to the company regarding the status of my order, and they advised that the order had been cancelled once again, and they were unable to issue a refund at that time due to their payment gateway being locked.
Long story short: their products are great, if you ever receive them.
I received a great service
I received a great service, the t-shirt I ordered was dispatched very quickly and arrived to me here in the UK within two weeks. I did contact customer services via email early evening on a Friday as my tracking stopped working, and received an email back on the Monday, just after my package arrived, so great customer service too.
The quality of the handbag is…
The quality of the handbag is excellent! The leather is soft and I absolutely love it.
Quality and Uniquely Made Handbags
I purchased 2 handbags and both are great quality and uniquely made, which I love. The shipping was very quick.
Thank you for Supporting Dress for Success Washington, DC with beautiful bags and shoes!
Thank you for supporting Dress for Success Washington, DC! We appreciate your quick response, effective communication of available items, and speedy delivery.
Love the packaging
Love the packaging, the order came quickly and the bag is quality material!
I purchased the large handbag and…
I purchased the large handbag and signature jacket. Both made with high quality materials and craftsmanship . The products are beautifully designed, stylish, sophisticated and timeless. The service was high touch. My order was immediately acknowledged and delivered in just a few days with automated daily tracking. The bag was delivered with a signature cloth care bag. Etta Grove also provided a complementary signature tote bag!
Lovin my blue suede shoes!
The shoes that I got are the blueberry knee highs and they are very well made, beautiful, and comfortable. They also come with a shoe bag to keep them in great condition. I would definitely purchase other shoes from them.
Big girl and big sizes
Having sizes for me and being so open to talking about your company and where you're heading as a company.
Etta Grove donated a large quantity of new shoes!
Etta Grove donated a large quantity of new shoes to our non-profit: Dress for Success Greater NYC. Alex Howard's brand fills the gap of providing fashionable and comfortable shoes in hard-to-find sizes for women (sizes 11 and up). Their donation adds a touch of class and style to the women we serve and help them look and feel confident as they enter or return to the workforce.
Highly Satisfied!
From the customer service to the quality of the shoe that I purchased, everything was top notch. I am 6’5” with narrow feet so finding cute comfortable shoes are so important. Etta Grove did not disappoint!
Gorgeous bag
Gorgeous bag! Every product I’ve received has been well crafted and stylish!! Love the brand!!
The red purse was beautiful and the…
The red purse was beautiful and the delivery was timely.
Etta Grove treats you like family
The owner personally attended to my needs. She treated me like and old friend. I could not imagine better customer service.
10/10
I absolutely love all of my items from Etta Grove! The quality is amazing, items are trendy + they customer support is everything!
The product is beautiful and well…
The product is beautiful and well package. I love my bag and can’t wait to show it on my social media!

Resposta da Etta Grove
Stomping on the Yard
My first purchase and experience with Etta Grove shoes has been fantastic. The Kaela Lug Sole Loafer in caviar captured my heart immediately. I knew I had to have that shoe. I researched the brand and was totally impressed with what I read. I had the pleasure of meeting Alexis when she allowed me to meet up and exchange my shoes (I needed a smaller size). It was a pleasure meeting her near "The Yard". The shoe is an exquisite design. The leather feels buttery soft and within minutes the shoes were taking on the shape of my foot. I so look forward to styling and profiling in my first pair of Etta Grove footwear.
Thank you.
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