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Eurocamp Opiniões 

804
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Pra' Delle Torri - What a Wonderful Eurocamp team on this site, fantastic site. Highly recommended, would love to go back again . Thank you Amber, Davide and Jereon for the courteous warm welcome and... Ver mais

Classificada 5 em 5 estrelas

As always an amazing stay, clean, great facilities and space. Eurocamp cork amazing to deal with. Bring back the €99 holding deposit for next year. Can’t wait to rebook. More evening entertainment wou... Ver mais

Classificada 2 em 5 estrelas

Our cabin was extremely cold we went at the start of may so it was not hot. We all came back with chest infections because the weather wasn’t great and the cabin was cold. The onsite food was terrible... Ver mais

Classificada 5 em 5 estrelas

Called the Eurocamp team on a couple of occasions, in relation to a propsed booking. I found them to be helpful, friendly and informative.

Informações sobre a empresa

  1. Operador turístico
  2. Parque de campismo
  3. Acomodação de férias
  4. Casa de férias
  5. Acomodação que permite animais de estimação
  6. Alojamento auto-suficiente

Escrito pela empresa

We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

804 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,6

Todas as opiniões

(804)

323 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service.

18 de março de 2026
logótipo da Eurocamp

Resposta da Eurocamp

Hello,

Thank you for your kind words.

We are pleased to hear that you were happy with the service you received. We always strive to provide a high standard of support for our guests, so it is great to know we met your expectations.

Kindest regards,

Your Eurocamp Team

Classificada 5 em 5 estrelas

Excellent

NA It was a brilliant process

18 de março de 2026
logótipo da Eurocamp

Resposta da Eurocamp

Hello Barbara,

Thank you for your feedback.

We are very pleased to hear that you had an excellent experience and found the process to be so straightforward. We aim to make everything as smooth as possible for our guests, so it is great to know we succeeded in this instance.

We look forward to seeing you at La Croix du Vieux Pont in July and thank you for booking with us.

Kindest regards,

Your Eurocamp Team

Classificada 4 em 5 estrelas

Customer service when you are booking…

Customer service when you are booking with Eurocamp is always very good when you are on the holiday the reps aren't always available to help if there is a problem. I will say that i found it hard this when i was ringing to get talking to an agent but they always phoned back.

24 de março de 2026
Classificada 5 em 5 estrelas

Booking was seamless and very easy to…

Booking was seamless and very easy to follow.

22 de março de 2026
logótipo da Eurocamp

Resposta da Eurocamp

Hello Amy,

Thank you so much for your review.

We are pleased to hear that you found the booking process seamless and easy to follow. We aim to make planning your getaway as stress-free as possible, so it is great to know we hit the mark for you.

We hope you are looking forward to your upcoming holiday to Le Vieux Port and can't wait to see you there.

Kindest regards,

Your Eurocamp Team

Classificada 5 em 5 estrelas

Booking via the website is very good.

Booking via the website is very good.
Easy to operate and comprehensive information on your booking.
Any updates are immediately recorded and reported back to you instantly.
Clear information on all relevant aspects of the booking. No need to contact the staff.

20 de março de 2026
Classificada 5 em 5 estrelas

Great to deal with.

I have been dealing with Eurocamp for many years and have found the staff to be really professional, courteous and extremely helpful if any problem arose. I believe Eurocamp is very trustworthy.

5 de março de 2026
Classificada 5 em 5 estrelas

Website is easy to use

Website is easy to use. Total price is calculated & then a nice little unexpected discount was applied at the end. Very straightforward booking system. I used to use another company but had a really bad experience with the on a campsite so I switched to eurocamp a few years ago & I can’t fault them.

4 de março de 2026
Classificada 1 em 5 estrelas

Negligent unprofessional campsite

We booked through Eurocamp and stayed at Camping Le Ruisseau in Bidart. During our stay the campsite’s maintenance team damaged our rental car and accepted responsibility in writing. Nearly three years later the issue is still unresolved despite repeated attempts to contact the campsite. We feel completely let down and extremely disappointed. How can a business operate in such a negligent unprofessional way.

8 de março de 2026
Opinião espontânea
logótipo da Eurocamp

Resposta da Eurocamp

Hello Mary,

We are incredibly sorry to hear about this ongoing frustration. It is completely understandable that you feel let down; three years is a very long time to wait for a resolution, especially when responsibility was accepted at the time by Le Ruisseau's own maintenance team.

We are so sorry that this experience has affected what should have been a lovely holiday for you.

Kindest regards,

Your Eurocamp Team

Classificada 3 em 5 estrelas

We've fully paid for our accommodation…

We've fully paid for our accommodation a few weeks ago, only to be advised yesterday that it's no longer available? How can you sell accommodation that doesn't exist??? Poor experience before we even get there. We received a small refund, but it doesn't help our disappointment.

4 de março de 2026
logótipo da Eurocamp

Resposta da Eurocamp

Hello,

We are sincerely sorry for the disappointment and frustration caused by this change. We know how much planning goes into a family holiday and how unsettling it is when your chosen accommodation becomes unavailable after your booking is confirmed.

While we always aim for a seamless experience, rare and unforeseen circumstances occasionally mean we have to make adjustments. That said, we are confident you will have an incredible time at Union Lido Mare, it is a truly fantastic parc with so much to offer you and your family.

Kindest regards,

Your Eurocamp Team

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