I came to April with a lot of frustration about a situation which was nothing to do with her directly or Eurocell and April handled the situation with complete professionalism and patience. I 100% ack... Ver mais
Localização
Alterar localizaçãoUnit 6, Grantham Trade Park, Harlaxton Road, Grantham, NG31 7SA., NG31 7SA. Grantham, GB
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Leia as opiniões dos outros
Eurocell managed to deliver my order in less than 24 hours. So fast I thought it must have been some mistake from a different supplier :D Customer support was very helpful in confirming that they... Ver mais
They have listened to our requirements and took note.. Then stayed one step ahead by stocking what we need in order that they can deliver PRONTO..
Lovely staff, very friendly and always helpful when I’ve had any queries.
Informações sobre a empresa
- Fornecedor de materiais de construção
- Edifícios para jardim
- Loja de bricolage, casa e jardim
- Fornecedor de janelas de PVC
- Loja de materiais para telhados
- Fornecedor de janelas
Sobre Eurocell plc - Grantham
Escrito pela empresa
Informações de contacto
Unit 6, Grantham Trade Park, Harlaxton Road, Grantham, NG31 7SA., NG31 7SA., Grantham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication from store
Good communication from store, and even arranged delivery early. I would definitely use again.
Thank you April!
I came to April with a lot of frustration about a situation which was nothing to do with her directly or Eurocell and April handled the situation with complete professionalism and patience. I 100% acknowledge I was a hard customer to deal with but despite that April made me feel heard, understood and valued. I personally would’ve hung up on myself but she stuck it out and we came to a resolution. Thank you again April and for anyone who is about to call to complain please remember (better than I did) that your frustration is misplaced. Wishing April and the team all the best.
Let down again.
Again, very disappointed. Ordered on the 19/08 for delivery, it’s now the 24th and I’ve heard nothing. This is now my 2nd recent order the 2nd time I’ve been let down. Delays like this cost the customer money and reputation.
Delivered on the 26th. No communication to advise this, just turned up.

Resposta da Eurocell plc - Grantham
Great customer service
Lovely staff, very friendly and always helpful when I’ve had any queries.
Despite 1hour click and collect AND…
Despite 1hour click and collect AND phoning to ask the manager if our goods were ready for collection and being told they were - arrive having arranged a can and a nearly 50 mile round trip to be told they were items were reserved for someone else- so cross

Resposta da Eurocell plc - Grantham
So easy to order and pay for product we…
So easy to order and pay for product we required
No contact to say order ready
10/10 delivery speed
Eurocell managed to deliver my order in less than 24 hours. So fast I thought it must have been some mistake from a different supplier :D
Customer support was very helpful in confirming that they had delivered that quickly and where quite helpful in general!
Failed service …
I have had a delivery of a large order windows and doors cancelled now 4 times .This has delayed all other work left my property unsafe . I’m not informed until the day of delivery very disappointing Still haven’t got the product Only the manager seems to help with communication

Resposta da Eurocell plc - Grantham
Promise and then execute as promised!
They have listened to our requirements and took note.. Then stayed one step ahead by stocking what we need in order that they can deliver PRONTO..
Small Order
Only placed a small order but was very pleased with the service. The Grantham staff were very friendly and had my order ready for me to collect.

Resposta da Eurocell plc - Grantham
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