Excellent customer care! the team are always friendly, knowledgeable and helpful in all respects.
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Leia as opiniões dos outros
I ordered some PVC panelling online , had a call from customer service straight away to inform that they have been ordered from supplier and can take up to 14 days but usual time frame is within a... Ver mais
I think Eurocell is very good because it is a good product and was delivered within 30 minutes of me being informed it was in stocks.
Good web site plenty of choice easy to order what I wanted, helpful staff when I went to collect my order.
Informações sobre a empresa
- Fornecedor de materiais de construção
- Edifícios para jardim
- Loja de bricolage, casa e jardim
- Fornecedor de janelas de PVC
- Loja de materiais para telhados
- Fornecedor de janelas
Sobre Eurocell plc - Nelson
Escrito pela empresa
Informações de contacto
Unit 2A, Pendle Court, BB9 7YN, Nelson, North West, Reino Unido
- 01282 447854
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer care
Excellent customer care! the team are always friendly, knowledgeable and helpful in all respects.
Stoned staff
Been in to the Nelson branch this morning and it stunk of weed. The guy behind the counter also had bright red eyes like he was stoned.

Resposta da Eurocell plc - Nelson
Good helpful staff at Nelson Branch.
Good helpful staff, despite me being just "Joe Public", ie not a heavy spending business. Always really helpful by phone or email to sort out stock availability & deliveries.
What a fantastic service
What a fantastic service, I ordered online and realised I had forgotten to add something,gave them a call to add to the order,they was very helpful and my delivery was made within 4 hours of ordering, I ordered over £50 and the delivery was free, you wouldn't get this kind of service from any other company
First time using Eurocell
First time using Eurocell, won't be the last. Excellent.
Good service quality products at…
Good service quality products at affordable price
Never thought about ordering composite…
Never thought about ordering composite Eco fencing before I came across Eurocell whilst looking for a small amount of fencing for the side of a gazebo the quality is great its very well made the guys at my local branch ( Nelson ) were very helpful with sorting my order delivered to the door , well done you guys
Fantastic
As a complete novice when it comes to building materials etc. I have been absolutely delighted with the staff here, Craig in particular has always been patient, courteous, friendly and incredibly helpful. He is an amazing asset to your organisation and I would wholeheartedly recommend this branch based on the multiple experiences that I've had, the level of consistency and service is unparalleled and refreshing. Keep up the amazing work.
Excellent service
I called in on Tuesday 4th November with kind of an idea of what I wanted and the gentleman on the counter (sorry forgot your name) was more than helpful in advising what I was looking for and how much id probably need. Will definitely be back again 🙂
Poor form
Took up plenty of my time interviewing etc and failed to even bother to let me know the outcome. Poor form from an organisation that prides themselves on service and doing the right thing etc.

Resposta da Eurocell plc - Nelson
Very polite helpfull and professional.
Very polite helpfull and professional.
The person who served me i believe he was called craig listerned to what i was looking for and helped me find a solution to my needs. Will recomend to all.
Really easy to use website
Really easy to use website.
Good choice of products.
Excellent delivery service, delivered the next day.
Communication regarding delivery excellent.
Easy enough to order online.
Easy enough to order online, friendly staff when I collected the product.
Great service from the nelson branch
Great service from the nelson branch. Very polite and quick to receive goods.
All good
Good web site plenty of choice easy to order what I wanted, helpful staff when I went to collect my order.
Ordered 2 weeks ago
Ordered 2 weeks ago, had no communication so rang them to be told they would ring the manufacturer as no lead time. Couldn’t contact them by phone or email so ended up cancelling my order and got the same day through HPS at Padiham

Resposta da Eurocell plc - Nelson
Excellent service and value
I ordered some PVC panelling online , had a call from customer service straight away to inform that they have been ordered from supplier and can take up to 14 days but usual time frame is within a few days . When they came in stock (it was a few days) customer service called wanting to arrange delivery , it was arranged for the same day , also needed to return an item (surplus to requirements) and had a telephone contact day after the email was sent to arrange collection . Collected day after .
I wanted to give this company 5 stars for the excellent customer service, with arranging and speaking to actual people as apposed to electronic links and websites to arrange delivery .
The product purchased was also excellent quality, value and easy to install .
Thank you
E perry
I think Eurocell is very good because…
I think Eurocell is very good because it is a good product and was delivered within 30 minutes of me being informed it was in stocks.
A Experiência Trustpilot
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