The help they gave us was brilliant as needed more items that they had so collected more. Politeness was perfect and delivery was excellent.
Localização
Alterar localizaçãoUnit 71, Somers Road Industrial Estate, CV22 7DG Rugby, Central & South Wales, GB
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Leia as opiniões dos outros
Having recently used Eurocell Ltd to source my new windows for my "Man Cave", I have to say that I have been very impressed with their service. The staff at Eurocell seemed to enjoy going 'beyond... Ver mais
Ordered online for local collection got a phone call shortly after to say my order was ready for pickup & a text message as well , at the branch the lad was very polite & helpful & he even loaded my... Ver mais
Hi. Local delivery take 8 days also staff said we been twice in yours address which is not true- cttv check Delivery wrong product. Unfortunately not happy
A empresa respondeu
Informações sobre a empresa
- Fornecedor de materiais de construção
- Edifícios para jardim
- Fornecedor de janelas
- Fornecedor de janelas de PVC
- Loja de bricolage, casa e jardim
- Loja de materiais para telhados
Sobre Eurocell plc - Rugby
Escrito pela empresa
Informações de contacto
Unit 71, Somers Road Industrial Estate, CV22 7DG, Rugby, Central & South Wales, Reino Unido
- 01788 579184
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service & product.
Ordered online for local collection got a phone call shortly after to say my order was ready for pickup & a text message as well , at the branch the lad was very polite & helpful & he even loaded my car for me , great service.
Product is quality & reasonably priced.
Having recently used Eurocell Ltd to…
Having recently used Eurocell Ltd to source my new windows for my "Man Cave", I have to say that I have been very impressed with their service.
The staff at Eurocell seemed to enjoy going 'beyond the call of duty' when dealjng with my request. They were very conscientious, courteous and above all very helpful.
I would highly recommend Eurocell Ltd to anyone considering buying new double glazed windows, doors or even facias and guttering products.
Excellent service, right product in stock
Rugby branch had the exact cill I needed, cut it for me to fit in my car and a great price. Added bonus was the friendly staff. Highly recommended
Top class service.
Service was excellent could not have been more helpful. Great attitude by staff. Thoroughly recommend.
Excellent
Have been using Rugby Branch for a couple of months now. Customer service is always excellent, and staff members are very knowledgeable about the products. Needed a urgent delivery the other day, they dropped everything to get it to me. At very short notice.
Higher price charged instore
Very disappointed that I was charged a higher price in store than what is advertised online. When I questioned their online customer services about this I was told that I should return my purchase to the store for a refund then reorder it online and collect in store. It wasn’t worth doing as it would cost me more in travel costs and time than the cost differential on my small order. Nowhere on their website is there any indication that the in store purchase price would be higher than the online purchase price. I would consider this to be breaching the Consumer Protection Act 1987 but got no response from customer services when I pointed this out to them.
For reference document number 330175358 reference number 470028929.

Resposta da Eurocell plc - Rugby
Dealt with Lucas from the Rugby branch
Dealt with Lucas from the Rugby branch, he delivered a first class service from start to finish. I would never usually bother with a review, however, I feel as though his excellent service should be recognised. Highlighted more so after my 1 star initial encounter with the Northampton branch.
Great customer service
We would highly recommend Eurocell.
They seem to stock a vast amount of products and we always check Eurocell for certain products before looking elsewhere as 9 times out of 10 they will stock the item/s we are looking for.
We purchase our windows and doors from them which are always a great price and quality.
We also have a great relationship with Roy at the Rugby branch who is their Branch Sales Manager and nothing is too much trouble and he makes sure all our products are delivered out on time.
Eorocell rugby 5 stars.
Have owed a fascia replacement company for quite a lot of years now. highly recommend rugby eourcell. Jack Toby and John will go out there way to make sure deliveries and orders are on time nothing is too much trouble a pleasure to deal with.

Resposta da Eurocell plc - Rugby
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