Euro Pacific Bank Opiniões 389

I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now.

Now the Support Center doesn't even work in the app so you can't get in contact with them and the response to the email at info@ seems to suggest nobody reads them, either.

Getting fishier by the day...

The bank and Peter Schiff are not returning my money. Peter Schiff you are a thief. Stop delaying more and more and tell us where are money is is and when you will be returning it.

Still waiting my money, 6 mounts now. No good answers. And as I found out now they are not even FDIC ensured, so we just have to trust that the funds will be transferred one day in the future. I don't count on it. Not sure what to do.

I am waiting since 3 years now to get my brothers' money since he passed away. I send all the papers they have been asking right from the start. They did not want to let me know how much was on the accounts, yet asking me papers on and on. Which I did.
And now MAGIC "there is no more money on the account and the account is closed "
What is going on ?

My ultimate message sent today 08 02 2023.
Let's pray for a positive answer !!!

"Dear Sir,

I don't understand how come there is no money on my brother's account. And why didn't I receive this infirmation on the very first day that I contacted you.

I sent you all the documents required by your bank regarding my brother's succession.

As the offical, legal and legitimate person taking care of my brother's succession, I please require official documents from the Euro Pacific Bank/Quenta recording

all my brother's accounts statements, since one year before his death until today.

Thank you very much,

Best regards,

Sarah G

Le 19/12/2022 à 17:46, Kamisha Antoine a écrit :
> Dear Sarah,
>
> Please be informed that both accounts held by Gaël G were closed on March 28 2022. There were no funds on the accounts at the time of closure.
>
> We would now proceed with closing this case.
>
>
>
>
> Regards,
>
>
>
>

Very,very bad experience , they are holding my money now over 6 months and cant get my money back .

explaning is not enough anymore, action is needed.
you are treating poeple like fools.
trust comes by foot and leaves by horse.
you lost it.

Same here, excuses been that correspondant bank - NOVO BANK in portugal is withholding the transfers..

Join the chat on "offshorecorptalk" - search for thread euro-pacific-bank-is-a-scam, lots of other customers in same situation on this forum, perhaps we can get together for class action lawsuite?

more than 6 months now. No money back, no information from this crime scene called Europac Bank !

Dreadful!!! Still waiting to get my money back.

I am one of the many customers with funds stuck in EPB. Here a law firm in Puerto Rico accepting EPB clients: Mcvpr

No sign of getting my money back.

Several zooms with this micky mouse set up with loads of false hope.... and still nothing.
They continue to promise certain dates of when you can expect your money to be available, however you are let down every single time.

Do not trust these clowns.

There is no reply / reaction from info@europacbank . com at any quetion you may have.

UPDATE:
There has been no improvement in the communication from Qenta. More confusion than clarity.

This review is really aimed at the lack of 2way communication experienced relating to the changes and transitioning to Qenta. Despite the undertaking to provide FAQ on 16 Sept and follow up requests for such, nothing has transpired. This is not the type of behavior one expects from a professional organization.

Update no.2:
The bank recently posted an update on the situation and it seems the wires are still blocked. At current moment some of my wires have "sent" status. They where deducted from my account, in history it states they have been fulfilled but its allready 10th day since this was done and I havent received any funds ( few wires to few different banks ). So now, I got no idea where is the money? EPB could You help me with this issue? I wrote to You with this on info@ with mail title "[URGENT] Wires deducted from account but not being received"

Update:
The bank recently posted an update on the situation and the explanation seems very reasonable. They eased at least my mind about it. Especially that they will also discloe the financial institution that will be taking over the clients.

I decided, that due to fact that even in worst of its time the bank is still trying to makes things right, that this deserves a bit of a raise in rating so Im changing my stars to 3.

-------------------------------------------------------------

The bank is in proccess of liquidation. In recent annoucement the bank informed the clients that they can withdraw their funds from their accounts and gave 30 days limit for that. In other case they stated the funds will be migrated to unknown entity.

The worrying fact is clients got no idea who will take over their funds as bank is not revealing the information, nor answering its internal messaging system to answer any of occuring questions recently.

Whats more worrying is the fact that it seems bank is lengthening the proccess of approving outgoing wires for clients ( for me its 4 full days allready ) that want to get their funds out for some unknow reason and that raises questions. Why are they doing so and if the money is actually safe?

Been the client of the bank for many years. Had no bigger issues with them, except for maybe long waiting time for day to day things and excessivly extended KYC procedures but thats about it.

Now, Im really getting worried about my funds.

As a customer since 2020, I was very concerned about the bank's recent suspension, but their team has answered all my questions with the best of their ability. After all, OCIF's order came with any prior notices, so the bank didn't have much room (and time) to react other than complied completely with OCIF's order. Hopefully, this debacle will be resolved asap so I can get my money back.

An hearing was help in 14th July, quick update on 16th July, since that no update anymore. In the meantime, one of my clients transferred 12 000 euros to me, I don't see this money in my account, nobody replies to me... not sure what their plan is...

Thorough onboarding process with competent persons along the way.

This bank is excellent so far they are professional, attentive and always get back to you in good time! Very impressed with the way they operate would definitely recommend them to anyone else looking for banking services.

Audrey was a massive help, found them to be very professional, with prompt response times and now my account is open