EuropaFoodXB Opiniões 

440
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I discovered Lotus Plus 1 toilet paper in France and super to find EuropaFood selling it. The best toilet paper ever! More expensive but worth it. It doesn’t disintegrate and you only need to use 1 or... Ver mais

Classificada 5 em 5 estrelas

Fantastic company. Great to be able to source such high-quality produce so easily. Yes, some things are more expensive than your standard UK supermarket fare but then the quality is far superior. Once... Ver mais

Classificada 5 em 5 estrelas

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't r... Ver mais

Classificada 2 em 5 estrelas

I ordered canned chestnut puree of which over half of them were dented, not sure if they were like this before shipping or damaged during shipping. One out of three boxes of biscuit were completely sm... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Supermercado
  2. também em
  3. Fornecedor de produtos alimentares
  4. Loja de laticínios
  5. Mercearia italiana
  6. Supermercado grossista

Escrito pela empresa

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

440 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(440)

51 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This was my first order.

This was my first order from EuropaFood. Everything I ordered was delivered and of the quality I expected. Lovely to find the ginger and lemon Haribo's thatbI couldn't find anywhere else in the UK.

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Cassoulet!

I switched to Europa when my supermarket stopped selling cassoulet. Same brand so excellent quality. And their online service is ideal. You choose the day, then 24 hours before they send you a 2 hour delivery slot. Easy and convenient.

22 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is an absolute scam

This company is an absolute scam. I was sent a packed of sweets which was open. When I sent a photograph and asked for a replacement item, I was issued with a refund because the item was supposedly out of stock. The item was *not* out of stock, and the refund was issued very swiftly without my agreement. When I explained that I was not satisfied with this outcome, I was told that they now could not send me a replacement item because a refund had already been processed. The scam is clear: issue a refund straight away in order to not be in a position to have to pay additional postage costs and lose the cost of the replacement item which could be sold to another customer. This is only about a packet of sweets, but it shows the unethical processes of this company.

21 de julho de 2025
Opinião espontânea
logótipo da EuropaFoodXB

Resposta da EuropaFoodXB

Hello Myriem,

Thank you for your recent message and for bringing the matter to our attention.

We understand your concerns regarding the slightly opened Haribo pack you received. While we could not determine how the packaging may have been affected during handling, we noted that the contents inside were intact and undamaged. As a gesture of goodwill and in line with our commitment to customer satisfaction, we processed a full refund promptly, even though the product was retained by you.

We always strive to maintain the highest standards of service and integrity, and we take any allegations of misconduct very seriously. We respectfully reject any claim that our business operates in bad faith. Our aim is, and always has been, to serve our customers with honesty, transparency, and fairness.

We appreciate your understanding and hope this clarifies our position. Should you have any further questions or concerns, we remain at your disposal.

Kind Regards,
Ecaterina

Classificada 5 em 5 estrelas

It pays to come direct

I have been a customer of Europafood xb for quite some time via a 3rd party retailer. Recently I made the switch to deal with them directly and I don’t regret it. I now get even more choice of how and when my items are sent to me and there is a great loyalty scheme too.

20 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast and convenient

I was missing some pate and spreads that we always buy when we go to France and decided to give this a go. The food arrived promptly and was well packaged. I will be back!

27 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have been looking for the butter…

I have been looking for the butter since we left France and luckily I found it here. And the packing was very thoughtful and it arrived faster than I expected. Very reliable service. Strongly recommend them.

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Bought the quinoa spaghetti as not been able to find it in England. Excellent company easy to order and quick delivery.

5 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best place for LU biscuits

wanted to get some biscuits for my sister to remind us of our European holidays as kids. Best place to find them bar going to France myself. Only grumble is that shipping/tracking information wasn't readily given but when chased, they did provide it so cant complain too much

1 de maio de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais