Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always been great service from this Vape shop. And I find it offensive that government just through all high street vape shops in the same bag when this one is in no way dodgy at all. It is filling a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It’s annoying that I can’t remember the girls name at the Yeovil branch but she was amazing - very kind, informative and helpful

Classificada 5 em 5 estrelas

Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping. The flavors of the juices are incredib... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cigarros electrónicos
  2. também em
  3. Loja de cigarros eletrónicos

Escrito pela empresa

Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

872 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(872)

79 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The assistant in the shopping Redhill

The assistant in the shopping Redhill, Surrey, was extremely helpful and very knowledgeable and was able to find me exactly what I needed thank you, Abby

21 de julho de 2026
Opinião espontânea
logótipo da Evapo

Resposta da Evapo

Thank you for your kind review Mark. We're delighted to hear that Abby was extremely helpful and knowledgeable, and was able to find exactly what you needed at our Redhill store. We really appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

Very friendly and we're able to help me…

Very friendly and we're able to help me with the product

17 de julho de 2026
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Resposta da Evapo

Thank you for your kind feedback Jan. We're pleased to hear our team were friendly and able to help you find the right product. We really appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

Very knowledgeable and helpful

Very knowledgeable and helpful. He even built my vape up for me and binned all the rubbish after. I couldn't have asked for a more helpful shop salesman to help me and sale me the vape I received.

15 de julho de 2026
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Resposta da Evapo

Thank you for taking the time to leave such a wonderful review Cheryl. We're so pleased to hear our team member was knowledgeable and helpful, and that they went the extra mile by setting up your new vape and taking care of the packaging for you. We really appreciate your kind words and support, and we look forward to welcoming you back again soon!

Classificada 5 em 5 estrelas

Portobello Road Evapo

Great customer service in this shop with all the staff!
Lisa and Matt are always happy and cheerful. They both are great at giving advice of different products to try and recommendations based on what you like. I have built a great relationship with both of them and always have a laugh.
Thank you for being such friendly people!

7 de julho de 2026
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Resposta da Evapo

Thank you for your fantastic feedback Reece! We’re delighted to hear you’ve had such a positive experience at our Portobello Road store. It’s great to know that Lisa and Matt have been so friendly, knowledgeable, and helpful in recommending products you enjoy, and that they’ve made every visit such an enjoyable experience.

We’ll be sure to pass on your kind words to them. Thank you for your continued support, and we look forward to welcoming you back again soon.

Classificada 5 em 5 estrelas

very friendly

very friendly, good price, clean environment ,
im very happy

1 de julho de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your wonderful feedback Fey! We’re delighted to hear you found our team friendly, our prices good, and the environment clean. It’s fantastic to know you’re so happy with your experience.

We really appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

The staff are always so helpful

The staff are always so helpful. Great shop.

29 de junho de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your feedback David! We’re delighted to hear our team is always so helpful. We appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff, would definitely recommend using this shop.

18 de junho de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your wonderful feedback Lucy! We’re delighted to hear you found our team friendly and helpful. It’s also great to know you would recommend our shop to others.

We appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

Unit 20 Westwood Cross…

My experience at unit 20 Westwood Cross with staff member Ben was excellent. As I am new to vaping and required advice, Ben was extremely helpful and patient helping me in choosing what I felt was right for me.

11 de junho de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your wonderful feedback Linda! We’re delighted to hear that Ben provided such excellent service and support during your visit. Making the switch to vaping can feel overwhelming, so it’s great to know he was patient, knowledgeable, and helped you find the option that felt right for you.

We’ll be sure to pass your kind comments on to Ben, who will be thrilled to hear them. We really appreciate your support and look forward to your next visit.

Classificada 5 em 5 estrelas

The lady was very nice

The lady was very nice, and knew what she was doing and very helpful.

1 de junho de 2026
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Resposta da Evapo

Thank you for your feedback! We’re delighted to hear the team member was friendly, knowledgeable, and very helpful. We really appreciate your kind words and look forward to your next visit.

Classificada 5 em 5 estrelas

great customer service

great customer service, was served fast and they had a good selection of liquid

30 de maio de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your feedback Sebastian! We’re delighted to hear you received great customer service, were served quickly, and found a good selection of liquids available. We look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent range and customer service

First time user of Evapo and they haven't failed to impress. Customer service is excellent, especially Karl, I had an issue with my vape and within 24 hours my issue was rectified. I chose the impbar select and paired with the impbar liquids made for for a really smooth and enjoyable experience. Fantastic range and prices, I will be buying from Evapo again. Its well worth a look.

18 de maio de 2026
Opinião espontânea
logótipo da Evapo

Resposta da Evapo

Thank you for your fantastic feedback Jake! I’m delighted to hear your first experience with us has been such a positive one and that we were able to resolve your issue quickly. It’s also great to know you’re enjoying the Imp Jar Select and liquids.

We really appreciate your kind words about our range, pricing, and customer service, and thank you for recommending us. We look forward to your next order.

Classificada 5 em 5 estrelas

Welcoming staff very helpful and…

Welcoming staff very helpful and explained everything about the products they had for sale

11 de maio de 2026
Opinião espontânea
logótipo da Evapo

Resposta da Evapo

Thank you for your feedback! We’re delighted to hear the team were welcoming, helpful, and took the time to explain the products clearly. We look forward to your next visit.

Classificada 5 em 5 estrelas

Friendly staff and so helpful

Friendly staff and so helpful

29 de abril de 2026
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Resposta da Evapo

Thank you for your feedback Heather! We’re delighted to hear the team were friendly and so helpful. We look forward to your next visit.

Classificada 4 em 5 estrelas

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful I returned as I was having trouble setting up my vape the staff were so good and clearly showed me what I needed to do and made sure I could do it

27 de abril de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your feedback! We’re delighted to hear the team were knowledgeable and helpful, and that they took the time to clearly guide you through setting up your device. It’s great to know they made sure you felt confident using it. We look forward to your next visit.

Classificada 5 em 5 estrelas

The young lady serving me was extremely…

The young lady serving me was extremely pleasant, informed & very helpful. She is a true asset to your company

20 de abril de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your feedback Jane! We’re delighted to hear the team member provided such pleasant, knowledgeable, and helpful service. We’ll be sure to pass on your kind words, it means a lot to us. We look forward to your next visit.

Classificada 5 em 5 estrelas

Exceptional Service

Pleased by the quality of customer service and detail to attention thanks to Anita. Evapo is my go-to store with new choices enhancing vaping experience whilst feeling at ease throughout the whole transaction.

15 de abril de 2026
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Resposta da Evapo

Thank you for your wonderful feedback! We’re delighted to hear you’ve had such a positive experience with our customer service and that Anita made a great impression. It’s fantastic to know Evapo is your go to store and that you’re enjoying the range of products available. We look forward to your next visit.

Classificada 5 em 5 estrelas

The ladies in evapo were super helpful and kind

The ladies in evapo were super helpful. I came in with a problem with my vape which a different company sold me and they gave me great advice to go back and get an exchange. I ended up back in evapo as the other company was useless. The ladies help me and gave me a reliable vape. They were super kind and made me feel much better after such a bad experience with a different company. Will be returning in the future to Evapo as I think very highly of them. Thanks again ladies x

8 de abril de 2026
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logótipo da Evapo

Resposta da Evapo

Thank you for your wonderful feedback Libbi. We’re delighted to hear the team in store were so helpful and supportive, especially after your experience elsewhere. It’s great to know they were able to give you the right advice and help you find a reliable vape, while making you feel much better.

We really appreciate your kind words and that you think so highly of us. We look forward to seeing you again soon.

Classificada 5 em 5 estrelas

why?

Why can't I place an order? It shows "payment failed".

3 de abril de 2026
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logótipo da Evapo

Resposta da Evapo

Hi Youmin. Sorry to hear that you are having trouble placing an order. Please feel free to get in touch on 02039 620965, email at infor@evapo.co.uk or by using the live chat on our website. One of our team will be more than happy to help.

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