Always been great service from this Vape shop. And I find it offensive that government just through all high street vape shops in the same bag when this one is in no way dodgy at all. It is filling a... Ver mais
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Leia as opiniões dos outros
It’s annoying that I can’t remember the girls name at the Yeovil branch but she was amazing - very kind, informative and helpful
Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... Ver mais
A empresa respondeu
Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping. The flavors of the juices are incredib... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.
Informações de contacto
50 Trident Court, One Oakcroft Road, KT9 1BD, Chessington, Reino Unido
- 020 3962 0965
- info@evapo.co.uk
- evapo.co.uk
4,7
Excelente
872 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
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Reasonable prices, huge range
Reasonable prices, nice layout of the store and friendly staff. Really great selection of vapes too.
Upon laying, he asked me if I had a loyalty card that I didn’t know existed, so I got one myself then and there. Thank you!
26 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Lucy! We're really glad you enjoyed the prices, the store layout, and the great selection of vapes. It’s wonderful to hear that our team member let you know about the loyalty card and helped you get set up on the spot. We look forward to your next visit.
Ladies were super helpful showed me…
Ladies were super helpful showed me everything I needed as a newbie to vaping!! Highly recommend
26 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Zoe! We're really glad the ladies were able to help and show you everything you needed as a newcomer to vaping. We appreciate the recommendation and look forward to your next visit.
Absolutely discussing Customer Service…
Absolutely discussing Customer Service on line, Evapo.co.uk sent me a non-working device £4 or £5 took them hours to get back and than told me to go into the nearest store on 4 bus routes and get it looked at!
Do NOT use 'Evapo.co.uk'
Just demanded my money back if not will have to get in touch with my Creditors and demand it back!!
26 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Rami. We are sorry to hear you were unhappy with your experience. To clarify, we did arrange to send a replacement device free of charge to resolve the issue, after which we were no longer receiving responses. Our team members always aim to resolve problems fairly and quickly, and we are happy to help whenever concerns are raised with us.
Excellent
Used this store a while ago as they were close to my old home.
Recently used them online as had some very good deals and then encountered some minor delays with Royal Mail with the order.
Customer service excellent,problem resolved immediately with no fuss.
5 Stars.
25 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Jason! We're really glad you came back to us and that you found some great deals online. Sorry to hear there were a few delays with Royal Mail, but it's great to know our customer service team members were able to sort everything for you quickly and without any fuss. We appreciate your support and look forward to your next visit and order.
The young lady who served em was so…
The young lady who served em was so informative and kind. She answered all of my questions however small it may seem. Love the shop and staff!
16 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your lovely review Negin! We're so glad to hear the young lady who served you was informative and kind, and that she made you feel comfortable asking anything. We really appreciate your kind words about the shop and our team members. We look forward to your next visit.
Friendly and helpful in swindon…
Friendly and helpful at the swindon branch with a good choice of stuff at great prices, thanks!
14 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Jim! We're really pleased to hear the team members at our Swindon branch were friendly and helpful, and that you found a great range at good prices. We appreciate your support and look forward to your next visit.
Very friendly staff
Very friendly staff. Lovely atmosphere in the shop.
8 de novembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your review Karen! We're really glad to hear our team members made you feel welcome and that you enjoyed the atmosphere in the store. We look forward to your next visit.
Wide range of products
Friendly team.
Wide range of products.
The decoration as well
27 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thanks so much for your kind words Magdy! We're really happy you enjoyed the range of products, our friendly team, and the shop’s décor too. It means a lot to us. We look forward to your next visit.
Great choice
The person who served me was very friendly and knowledgeable, great shop
26 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you so much for the great feedback Fi! We’re really glad to hear you had a positive experience and that our team made you feel welcome. We look forward to your next visit.
Absolutely amazing staff and helped me…
Absolutely amazing staff and helped me picking out a new device and helped me with setting it up, will defo recommend, best shop in Hanley.
22 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you so much Bethany! We’re thrilled our team could help you choose and set up your new device. We really appreciate your recommendation and look forward to seeing you again in our Hanley store!
best customer service EVER!!
the man who served me and my friend janais today was lovely, bubbly, funny and so so helpful (glamorous aswell if i may✨) made the experience seemless and enjoyable - be sure to go back not only for the products but for him aswell for such an excellent customer service xx PS. im so sorry i didnt catch ur name!!!
21 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you Tegan! We’re so glad you and your friend had such a great experience. Our team will love hearing your kind words. We look forward to your next visit.
Excellent customer service
Excellent customer service. Went out of their way and great reward programme
18 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you Daniel! We’re delighted you enjoyed our customer service and Club Card scheme. We always aim to go the extra mile for our customers. We look forward to your next visit!
Resposta da Evapo
Thank you for your feedback! We’re glad to hear your experience was smooth and hassle free. We look forward to your next visit!
Very helpful with everything I needed…
Very helpful with everything I needed to know
12 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your feedback Suzanne! We’re glad to hear our team members were able to help with everything you needed to know. We look forward to your next visit!
Helpful staff and they were very…
Helpful staff and they were very friendly
10 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your feedback Pam! We’re delighted to hear our team were friendly and helpful during your visit. We look forward to your next visit!
Excellent service
Excellent service, sale staff were great , helpful and not pushy.
3 de setembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your feedback Suzanne! We’re so pleased to hear you received excellent service and that our team members were helpful and approachable. We look forward to your next visit!
Sutton, Surrey - Excellent Customer Service
Sutton, Surrey Shop - as a first time customer, I visited my home store today and was immediately put at ease by the greeting of both the lovely gentleman. not only were they thoroughly knowledgeable about each product, they do not try to sell me the most expensive item and guided me through the process of vaping and what product would be best to start with.
1 de outubro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your feedback Rebecca! We’re delighted to hear your first visit to our Sutton, Surrey store was such a positive experience. It’s wonderful that our team members were able to put you at ease, share their product knowledge, and guide you to the best vaping option without pressure. We look forward to welcoming you back and to your next order!
Ryan's your man
I went in as a smoker wanting to make the transition to vaping. Ryan was so helpful & recommended the vape he thought I should start with,not trying to over sell me anything over the top in price.He explained everything in such detail & made the whole experience stress free.
29 de setembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for sharing your experience Becky! We’re so pleased to hear that Ryan was able to support you in making the transition to vaping, offering helpful advice without any pressure. It’s great to know he made the process clear and stress-free for you. We’ll be sure to pass on your kind words and we look forward to your next visit.
EVAPO HAS GOT A VAST SELECTION OF…
EVAPO HAS GOT A VAST SELECTION OF VAPES IN THE SHOP AND THE STAFF WAS VERY HELPFUL ALSO GAVE ME A LOYALTY CARD 👌 WHICH I THOUGHT WAS A VERY GOOD IDEA, I WILL ALWAYS GO BACK TO Evapo
29 de setembro de 2025
Opinião espontânea
Resposta da Evapo
Thank you for your fantastic feedback! We're delighted to hear you’re happy with the wide selection in-store and that our team member was able to assist you. It’s great to know you’re making the most of our club card too . We look forward to welcoming you back to Evapo again soon!
Resposta da Evapo
Thank you for your kind words Lee! We’re so pleased to hear you’ve found our team to be lovely and kind. We look forward to your next visit.
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