Lots of information available on the website about the car sharing. But I was still a little confused about the options for insurance. Great being able to do research online at any time of day. Per... Ver mais
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Leia as opiniões dos outros
Fantastic Company to deal with, connects you directly to the owner of the vehicle with 1:1 communication from the outset. Very transparent pricing and easy to book and use. Thoroughly recommended for... Ver mais
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Easy experience. Was a beautiful car to drive. We had to wash it had some spider webs on it and dusty as we needed it for funeral. But the owner was responsive and great to deal with.
A empresa respondeu
The good : - Very easy and straightforward to connect with a host whom owns an EV - Comprehensive solution for insurance - Competitive pricing (I think) Not so good : - Overdependence on SMS f... Ver mais
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Informações sobre a empresa
Escrito pela empresa
evee is an all-electric car-sharing platform that allows drivers to rent EVs directly from owners. Backed by comprehensive insurance coverage and cars nationwide, evee has the largest fleet of electric vehicles available to rent in Australia. With over 250 electric cars to choose from across all major capital cities across Australia and New Zealand, including models from Tesla, Polestar, BYD, Hyundai, Mini, and MG, and more. The platform allows those who travel more sustainably to rent an electric vehicle directly from EV owners. evee makes renting an EV affordable and convenient. Renters can choose a car in their suburb and arrange to meet the Host or pay an additional fee for it to be delivered. This is great if you’re landing in a new city and want to pick up the car from the arrivals terminal. Many first-time EV renters have many questions, especially about charging and range. The Hosts can give a full induction of the car and answer any questions they may have. evee’s mission is to accelerate the adoption of EVs for a cleaner future. Allowing Hosts to rent out their vehicles evee makes EV ownership more affordable and accessible. Ultimately, by sharing vehicles, evee is encouraging increased utilisation of the cars we already have. Each trip with evee saves approximately 13 kgs of CO2 emissions compared to a petrol car. And the fuel savings add up, especially on longer road trips.
Informações de contacto
5/1 Moore St, 2601, Canberra, Austrália
- support@evee.com.au
- evee.com.au
4,5
Excelente
146 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Fantastic Company to deal with
Fantastic Company to deal with, connects you directly to the owner of the vehicle with 1:1 communication from the outset. Very transparent pricing and easy to book and use. Thoroughly recommended for business or pleasure.
6 de abril de 2026
Resposta da evee
Hi Adam, thank you so much for the kind words! We're really proud of the direct owner communication and transparent pricing evee offers, so it's great to hear it made a difference. Hope to see you back on evee soon!
Easy experience
Easy experience. Was a beautiful car to drive. We had to wash it had some spider webs on it and dusty as we needed it for funeral. But the owner was responsive and great to deal with.
28 de março de 2026
Resposta da evee
Hi Pamela, thanks for your kind review — glad you had an easy experience and enjoyed the car. Great to hear the owner was responsive and easy to deal with as well, despite slightly cleanliness issue.
evee is a great way to experience…
evee is a great way to experience electric cars and a handy way to hire them as well
29 de março de 2026
Resposta da evee
Hi Stephen,
Thanks so much for the great review! We’re glad you enjoyed the experience. It’s awesome to hear evee made it easy to try out electric cars.
Hope to see you on another trip soon!
Lots of information available on the…
Lots of information available on the website about the car sharing. But I was still a little confused about the options for insurance.
Great being able to do research online at any time of day.
Perhaps because I live in New Zealand the verification process seemed a bit daunting. Involving photographs of passport or driving licence as well as a portrait photo. But I realise that's just what normal rental car companies do, when you are at their counter.
7 de março de 2026
Resposta da evee
Hi John,
Thanks so much for your thoughtful review! We’re glad you found the website helpful and convenient to explore at any time.
We appreciate your feedback on the insurance information and verification process, especially from a New Zealand perspective. We understand it can feel a bit daunting, and we’re always looking for ways to make things more seamless.
You noted correctly that this is what traditional car rentals do anyway. We can't expect our hosts to verify licences and hence need to strengthen online our pre-booking verification process. The good news is that you only need to verify once and the following bookings are easy 👌
Thanks again for sharing your experience, and we hope to make your next booking even smoother!
Airbnb for cars
Easy to book, smooth pickup and drop off. I loved driving an EV and would love to use it again.
22 de fevereiro de 2026
Resposta da evee
Hi Ramesh, thank you for the wonderful review! We're glad to hear the booking, pickup, and drop-off were smooth, and that you enjoyed the EV experience. We’d love to have you drive with evee again on your next trip. 😊
Resposta da evee
Hi Dave! Thanks for the great review! We’re glad to hear everything went smoothly. We appreciate you choosing evee and hope to see you again on your next trip. 😊
Very slow at responding
Very slow at responding. It is 8 days since Evee's last email.
22 de fevereiro de 2026
Resposta da evee
Update (14 Mar 2026): This case has now been resolved. After completing our review with the host, evee issued a partial refund, which the customer confirmed was an acceptable outcome.
Original reply:
Hi Michael,
Thanks for your feedback and sorry for the delay. Your support case requires mediation between the host and renter, and we need information from both sides before we can make a decision. Unfortunately this can take some time.
As advised in our response to you, we’re currently waiting for the remaining information so we can complete the review. We are actively following up with the host and will update you in the existing support thread as soon as possible.
Thank you for your patience.
An easy way to connect with l electric cars owners
The good :
- Very easy and straightforward to connect with a host whom owns an EV
- Comprehensive solution for insurance
- Competitive pricing (I think)
Not so good :
- Overdependence on SMS for identification. WhatsApp would be more reliable (I had serious issues verifying my Indonesian phone number)
- The app is creating friction / a layer between the host and the guest for communication. I missed messages from my first host on how to return the car.
Forcing every message to display as push first, OR switch to WhatsApp would probably improve the experience.
21 de fevereiro de 2026
Resposta da evee
Hi JC,
We’re really glad to hear the platform felt easy to use and that the pricing and insurance met expectations — that’s exactly what we aim for.
Thanks as well for the constructive feedback! We support push, SMS and email notifications for all messages and booking updates. Push is usually the most reliable option, so if it wasn’t enabled that may explain the missed message. You can manage this here:
https://www.evee.com.au/account/notifications
Sorry about the Indonesian number verification issue — this appears to be related to strict local SMS regulations and we are working on resolving it.
WhatsApp is a great suggestion and it’s already on our development roadmap!
Thanks again and we hope to see you again soon 🙂
He gave me a car with a low battery
He gave me a car with a low battery, and the worst part was that the car was dirty. There were stains, and overall it was not clean at all. A rental car should be cleaned and vacuumed before being handed over to a renter. I was disappointed, and I didn’t have much time to deal with all of that.
18 de janeiro de 2026
Resposta da evee
Hi Hosny,
Thanks for sharing your feedback and sorry to hear the vehicle condition didn’t meet expectations.
While we set clear standards and work closely with hosts to uphold them, we don’t have direct control over every vehicle at handover. evee is a peer-to-peer marketplace, which means vehicles are owned and prepared by individual hosts. That said, we do take this seriously and have followed this up with the host.
We didn’t receive any contact during your booking, which meant we didn’t have the chance to resolve this at the time (for example, organising cleaning, support, or a credit).
And if you’ve had any issues with evee’s support, booking process, payments, verification, or the platform more broadly, we’re always here to help — please feel free to reach out directly.
We appreciate you taking the time to leave feedback.
Resposta da evee
Thank you for the 5-star review, Grant! We’re glad to hear you found evee super easy and reliable. We appreciate your support and hope to see you again soon!
Easy process,, hassle free
Easy process, hassle free
Settled account from supercharger use post trip.
23 de janeiro de 2026
Resposta da evee
Thanks so much for the great feedback, Tim! 😊 We’re really glad to hear everything was easy and hassle-free. Hope to see you again on your next trip!
A happy renter
Once set up in evee, it is very easy to find cars available for hire!
4 de janeiro de 2026
Resposta da evee
Thank you for your review, Greg! We’re glad to hear you found evee easy to use and had a great experience. We appreciate your support and hope to welcome you back again soon 😊
It was pleasant and useful experience
It was pleasant and useful experience! Quick and easy setting up from reservation to return the vehicle, reasonable and good price and etc. I satisfied everything with evee.
8 de janeiro de 2026
Resposta da evee
Thank you so much for the 5-star review, Leo! We’re really glad to hear you had a pleasant experience and found the process quick, easy, and good value. We appreciate your support and hope to see you again on evee soon.
Excellent service quality product
13 de janeiro de 2026
Resposta da evee
Thanks so much for the 5-star review, Jonathan! Hope to see you again on evee soon.
Great experience
Pete was super helpful and taught us a lot about EVs. No issue with the car or the rental process at all
31 de dezembro de 2025
Resposta da evee
Thanks so much for the lovely feedback! We’re really glad you had a great experience and that Pete could help you feel confident with EVs. Appreciate you choosing evee and hope to see you again soon!
Great service
Great service, great car, easy pick up from airport, at A busy end of the year time. Could be a bit cheaper and if possible the variety and availablity of cars needs to increase.
28 de dezembro de 2025
Resposta da evee
Hi Alexander, thanks for the great review! We’re glad you enjoyed the car and airport pick-up.
We appreciate your feedback on pricing and availability, we’re working continuously to keep improving and your feedback is very helpful! Hope to see you again soon! ⚡
All straight-forward
All straight-forward. No glitches. Made everything convenient.
19 de dezembro de 2025
Resposta da evee
Thanks so much for the review, Michael! Glad to hear everything was smooth and convenient. We really appreciate you choosing evee and hope to see you again soon 🚗⚡️
The hiring process was simple
The hiring process was simple. The owners house was very close to our accommodation making it easy to collect. The owner was easy to deal with and the car was very clean. Great experience.
15 de dezembro de 2025
Resposta da evee
Thanks so much for the great review, Robert! We’re glad to hear everything went smoothly and that Natallia made the experience easy and enjoyable. Hope to see you again soon!
Hiring a Tesla Model 3 was great
Access to a Tesla Model 3 at great prices. Fuel bill on our holiday was negligible.
10 de dezembro de 2025
Resposta da evee
Hi Matt, thanks so much for the 5-star rating! We’re glad you enjoyed the Tesla Model 3 and the savings on fuel - hope to see you again on your next trip!
Variety of choice
Variety of choice, ease of vendor responsiveness as well as good customer service.
28 de novembro de 2025
Resposta da evee
Thanks so much, Ricy! Really happy to hear you found plenty of EV options and that our team and the host were helpful throughout your trip. We appreciate the review and look forward to helping again next time! ⚡
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