Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered from them multiple times. They are professional, timely, and communicative. Their products are very high quality. I HIGHLY recommend. Make sure to take pictures and get samples made... Ver mais

Classificada 5 em 5 estrelas

EverLighten brought LIFE's vision to reality. LIFE received our custom roosters, and they are amazing! Communication throughout the process was top notch and the items were delivered ahead of schedule... Ver mais

Classificada 1 em 5 estrelas

I am a returning customer, and the first experience was great. However, this second time I went to pay, and I thought the transaction was done but apparently, I was on the wrong screen, and the paymen... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

We had high hopes for this company after reading some of the recent reviews but were extremely let down by the lack of response after 3+ weeks of communication. We requested a phone call to go over de... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

On-Demand Custom Product Manufacturing All You Need Is An Idea! Our Experienced Product Experts Are Here For You To Do The Rest!


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

115 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Never use you again.

4 de agosto de 2021
logótipo da EverLighten

Resposta da EverLighten


Hi Justin,

We are really really sorry for your bad experience.

As we explained to you in the email before, since everything EverLighten makes is Customized, our process is that our customer sends us a request first. Our customer service representative will then reach out to customer (usually within 1 hour) to regarding to the design, pricing and all the other details. After everything is confirmed, customer can place the order and we will proceed with sample and production. But instead, you placed the order directly without letting us know at all! That's why the delay happens.

But still we are very very sorry about this. We have changed our process to prevent such delay in the future. One of our customer service representatives Chris is now monitoring orders which come in without letting us know first.

We are very very sorry.

Best,

EverLighten Customer Service Team

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service and really engaged. The level of work quality for our custom troop patches was amazing. The team was excited to help us out and even threw in a few added products. Will be looking to do business with the Everlighten folks again.

12 de julho de 2021
Classificada 5 em 5 estrelas

Great customer service and design crew

Great customer service and design crew! They helped me with my design until I absolutely loved it! Shipping was free and fast. The production was also fast. They definitely care about their work and do amazing! Highly recommend. Will continue using them for my sock company (have bought 200 pairs and counting :)).

2 de julho de 2021
Classificada 5 em 5 estrelas

Great Challenge Coins!

Kenny was super responsive and our Challenge Coin giveaway was beautiful...AND it was a rush job that no other vendors would accept. The only issue was with UPS and that was no fault of theirs....COVID times!!

2 de julho de 2021
Classificada 2 em 5 estrelas

It was a nice try.

The leather patch is cool. The logo is off-center. Also, it is almost impossible to use for the purpose it was purchased for (despite complete disclosure of the intended purpose). And, it was very expense. The customer service was friendly--but did not help us successfully deploy their product.

1 de julho de 2021
logótipo da EverLighten

Resposta da EverLighten

Hi Jon, we are so sorry our final product doesn't meet your requirements. One of our customer service team members - Chris has just reached out to you. We want to remake your products for free and want to help you create the exact products as you want.

EverLighten Customer Happiness Team

Classificada 5 em 5 estrelas

Large 3 Color Chenille Patch

Everlighten produced a high quality, detailed, large, 3 color, custom, chenille patch for us. Their communication was clear throughout the entire process and they were open to corrections and changes. I'd definitely work with them again.

9 de junho de 2021
Classificada 5 em 5 estrelas

Great Quality

Great Quality, Fast Service!
Everlighten and Kenny were very responsive and helpful in getting my order fulfilled quickly and the custom socks we ordered came out even better than anticipated. Everyone loved them

1 de junho de 2021
Classificada 5 em 5 estrelas

Perfect!

My medals came out perfectly and shipped immediately to meet a short deadline.

21 de maio de 2021

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