everyhuman.com.au Opiniões 

76
•
TrustScore: 2.5 em 5

2,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve always struggled to find shoes that fit my wide feet properly so I was really impressed with EveryHuman. The team was incredibly helpful and took the time to understand what I needed, pointing... Ver mais

Classificada 1 em 5 estrelas

Scam website - don't buy! Ordered a pair of shoes over a month ago. 2 weeks later they hadn't been dispatched so I contacted customer services who told me they were on pre-order but would be dispatche... Ver mais

Classificada 5 em 5 estrelas

Had a really great experience with EveryHuman. I’ve got problem feet and their team guided me through which size and style would be best for me. Will definitely be back.

Classificada 1 em 5 estrelas

This company is significantly let down by bad inventory management linked to fulfilling orders online. I have been waiting for nearly 3 months, and every other week they say the stock is coming. "Good... Ver mais

Informações sobre a empresa

  1. Loja de calçado
  2. também em
  3. Loja de moda masculina
  4. Loja de roupa

Escrito pela empresa

At EveryHuman, we are committed to creating an inclusive online space where everyone can find footwear, clothing, and universal products that cater to their individual needs. Our mission is to provide high-quality, comfortable, and stylish options for people with diverse needs, including those with disabilities, sensory sensitivities, and unique foot structures. We understand that finding the right fit can be a challenge, especially when it comes to shoes and clothing that accommodate orthotics, wide feet, or specific medical needs. That’s why we offer a wide range of products that prioritise both comfort and style, ensuring our customers feel confident and supported every step of the way. Our user-friendly website is designed to make shopping easy and accessible, with detailed product descriptions, sizing guides, and customer support to assist you in making the best choice. We are passionate about providing an exceptional shopping experience, and our knowledgeable team is always here to help. EveryHuman believes that everyone deserves access to products that enhance their daily lives, and we are proud to offer footwear, clothing, and universal products that prioritise inclusivity, comfort, and quality. We invite you to explore our collection and experience the difference for yourself.


Informações de contacto

2,5

Mau

TrustScore: 2.5 em 5

76 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,5

Todas as opiniões

(76)

25 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic service and so comfortable

Fantastic service. Came into the Macquarie Park showroom for a fitting. Bri was delightful. The shoes are amazing. Super comfortable and easy to put on.

23 de janeiro de 2025
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Resposta da everyhuman.com.au

Hi Samantha!! Thank you for the kind review! Bri is definitely a showroom superstar - EveryHuman

Classificada 2 em 5 estrelas

Zippers on Billy shoes break- warranty only 90 days

First zipper pair of Billy shoes broke within a few months. Customer service replaced them when I sent the broken pair back. Second pair, same thing happened but as they only have a 90 day warranty, now I’m left without my sons favourite shoes. They offered me 20% off my ‘next pair’ but honestly, I won’t buy them again. They wore down really quickly, which is so disappointing as the idea of them & comfort are really good.

30 de janeiro de 2025
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Resposta da everyhuman.com.au

Hi Benita,

Sorry to hear about the issues with the shoes. Please email us at info@everyhuman.com.au so we can look into this for you.

Thanks,
Everyhuman

Classificada 5 em 5 estrelas

I absolutely love these shoes!

I absolutely love these shoes, have bought 3 pairs so far! Made all the difference for my husband who struggles to tie up his shoes, the zips are fanulous!

10 de janeiro de 2025
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Resposta da everyhuman.com.au

Hi Christie! Thank you so much for sharing your experience!

Classificada 5 em 5 estrelas

Great experience

I had an issue with sizing and had to return my shoes. The returns portal is simple, easy to use and the customer service team were amazing at assisting me in getting the right size. My new pair of shoes got to me very quickly and I love them!

27 de dezembro de 2024
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Resposta da everyhuman.com.au

Hi Jess! Thanks for sharing. We appreciate feedback like this :)

Classificada 5 em 5 estrelas

Great customer service

ordered some shoes off the everyhuman website, had them delivered, but I got the wrong size. When I asked for a return / exchange I was met with outstanding customer service. The team were super helpful and facilitated fast.
Great customer service.

10 de dezembro de 2024
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Resposta da everyhuman.com.au

Hi James, thank you for this review!

Classificada 1 em 5 estrelas

Wrong item and poor customer service

Sent the wrong item (ordered specifically for sensory reasons/ NDIS) so it is of no use to us. Asked for a replacement or refund, but were told to print a label, go to the post office and send back first. Not easy with disability, regional living, countless appointments, and limited capacity.

Customer service very poor. As a disabled parent of a disabled child, I just wanted to be treated like a human and sent the right product or given a refund, not given an errand. I was not able to post back in the required window so I just lost the money. We would have been lifelong customers if they had replaced the low-price item with what we actually ordered, instead we will never shop there again

1 de novembro de 2024
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Resposta da everyhuman.com.au

Hi Kate,

We’re sorry to hear about your experience and understand how frustrating this must have been.

Could you please email us at info@everyhuman.com.au? We’d like to see how we can make this right for you.

Classificada 1 em 5 estrelas

Deleting negative reviews

Not overall happy with service and sizing from them. Would be a 3/5 review but the hide negative reviews from their site

1 de outubro de 2024
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Resposta da everyhuman.com.au

Hi Andrew,

We’re sorry to hear about your experience and appreciate your feedback. Please email us at info@everyhuman.com.au, and we’ll do our best to address your concerns.

Kind regards,
The EveryHuman Team

Classificada 1 em 5 estrelas

Buyer beware

Buyer beware. 30 day refund has caveats. Shoes were uncomfortable and hurts the bone on my ankle. My refund request was refused, saying shoes were not defective.

They did offer a replacement or a gift voucher upon receipt of returned item at my own expense, why would I spend more money on postage to get a new pair when the first one I got was a dud. Binned the shoes.

4 de outubro de 2024
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Resposta da everyhuman.com.au

Hi there,

We’re sorry to hear about your experience and appreciate your feedback. While we do our best to offer solutions like replacements or gift vouchers, we understand this wasn’t the outcome you hoped for.

If there’s anything further we can do to help, please email us at info@everyhuman.com.au. We’d like to see if we can make things right.

Kind regards,
EveryHuman Team

Classificada 5 em 5 estrelas

Ummm amazing!

Ummm amazing!

Im recovering from a bad fall with multiple fractures and a dislocated foot and these shoes were incredible. I can get them on easily, they’re comfortable on a painful foot and the designs are great.

Highly recommend to anyone just looking for a comfortable shoe.

3 de outubro de 2024
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Resposta da everyhuman.com.au

Hi Beck,

Thank you so much for your kind words! We’re thrilled to hear that our shoes have been helpful during your recovery and that you’re enjoying their comfort and design.

Classificada 5 em 5 estrelas

shoes and more

got some shoes from this company and although they didn't fit right i had no problems sending them back and getting refunded also good communication throughout the sale/ return process they have a big range of products thanks everyhuman definitely try again in the future with your help im sure to find the right fit thanks from me in nz

1 de agosto de 2024
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Resposta da everyhuman.com.au

Hi Judith,

Thank you for your lovely review! We’re so glad to hear that the return process was smooth and that our team could assist you. With our range of products, we’re confident we can help you find the perfect fit next time.

Thanks again for your support all the way from NZ—we can’t wait to help you again!

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

Awesome…

Only shoes my 9 yo has happily worn in 3 years.

1 de agosto de 2024
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Resposta da everyhuman.com.au

Hi Susan,

Thank you for sharing this! We’re so glad to hear our shoes have been a hit with your 9-year-old—it means the world to us. Here’s to many more happy steps ahead! 😊

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

EVERY HUMAN

Well, first their customer service is impeccable, absolutely delighted with their efficiency and professionalism. They sell wonderful products that are easy to wear yet gorgeous! The shoes are so comfortable! I will definitely shop from Every Human again!

23 de agosto de 2024
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Resposta da everyhuman.com.au

Hi Maria,

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our service and products. It means a lot to us! We look forward to welcoming you back for your next shopping experience.

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

Thank you EveryHuman for the best…

Thank you EveryHuman for the best fitting shoes i have ever purchased. So easy to wear, wide fitting so accommodated my wide feet, have bought a second pair and slso quick delivery to

17 de julho de 2024
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Resposta da everyhuman.com.au

Hi Vanessa,

Thank you for your amazing review! We’re so glad the shoes are a perfect fit for you. We appreciate your support and look forward to hearing from you again.

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

Excellent customer service

The customer service at Every Human is exceptional. Whilst it is often difficult purchasing shoes online, the team put a lot of effort in getting the best fit for one’s needs. My daughter has always struggled and her orthotics are custom made for her needs but shoes are not. There are at least options for her at Everyhuman

5 de julho de 2024
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Resposta da everyhuman.com.au

Hi Giselle,

Thank you for your kind words! We’re so happy to hear that we could help find the right fit for your daughter. We’re always here to support you and look forward to assisting again in the future!

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

A visit to the everyhuman showroom was a very positive experience

Visiting the Everyhuman showroom was a great experience thanks to the patience and knowledge demonstrated by the staff. I had ordered a shoe online and needed help with sizing as that shoe did not accommodate my new orthotic insert. I came away with exactly the shoe I wanted which fit perfectly and I feel the prices of these innovative shoes is very good considering the quality of the product. I will definitely buy here again.

3 de julho de 2024
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Resposta da everyhuman.com.au

Hi Glynis,

Thank you for sharing your experience! We’re so glad our team could help you find the perfect fit for your orthotics. We truly appreciate your kind words and look forward to welcoming you back for your next purchase.

Kind regards,
The EveryHuman Team

Classificada 3 em 5 estrelas

Everyhuman

Purchase two pairs, one being slightly reduced so ineligible for return. The shoes look good but due to bunions the zip is in the wrong place and not wearable- digs in too much to an already sensitive spot. Wouldn’t recommend to anyone with bunions! Otherwise could be good. Customer service team was very quick to respond to my initial enquiry. 3 stars because I’m sure they’re good for some people.

26 de junho de 2024
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Resposta da everyhuman.com.au

Hi Ally

Thank you for your feedback. We’re sorry to hear the shoes didn’t work for your bunions, but we’re glad to hear our customer service team was quick to assist. We appreciate you sharing your experience and hope we can help you find a better fit in the future.

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

The most comfortable shoes I have ever…

The most comfortable shoes I have ever owned! I can wear them all day without getting sore feet or tired legs. Highly recommended

24 de junho de 2024
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Resposta da everyhuman.com.au

Hi Dianne
Thank you for the amazing review! We’re so happy to hear that our shoes are giving you comfort all day. We appreciate your recommendation!

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

EVERYHUMAN should have a BILLY in their lives

About 6 weeks ago was fitted with orthotics & to my surprise was disappointed with the sporting retail outlets to find a shoe that suited my new orthotics. Over the course of 3 weeks, tried on & purchased many shoes only to return them as my foot kept slipping out of the shoe due to a high orthotic.

Saw an ad for Everyhuman on FB & as I was in the area today, I popped in. I am so pleased I did. The service from Briony was excellent, the shoe fitted my orthotic & I walked out a very, very satisfied customer. Will be spreading the word on how comfortable Billy shoes are. Thank you!!!!!!!

18 de junho de 2024
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Resposta da everyhuman.com.au

Hi Lidia,

Thank you for sharing your experience! We’re so happy to hear that Briony was able to help you find the perfect fit for your orthotics. We appreciate you spreading the word about our comfortable Billy shoes and look forward to serving you again!

Kind regards,
The EveryHuman Team

Classificada 1 em 5 estrelas

We've gone through two pairs of shoes…

We've gone through two pairs of shoes in the last three months. The zip broke on both or them in the exact same spot. First time we had them for a little under two months before they broke. It took two weeks to get the replacement pair that were worn for 3 days then they broke again but even worse than the first time. Poorly made and I would suggest going elsewhere especially if you have a toe walker and are using them for orthotics.

Edited to respond to the reply.
I was told by the orthotics place we got them through that you would not replace them again as it had exceeded the warranty.

3 de junho de 2024
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Resposta da everyhuman.com.au

Hi Shai

Thank you for your feedback, and we’re sorry to hear about the issues with your shoes. Billy Footwear sets a 90-day manufacturing warranty, and we’re happy to assist within that period.

Please email us at info@everyhuman.com.au so we can review your situation and find a solution.

Kind regards,
The EveryHuman Team

Classificada 5 em 5 estrelas

Highly recommended this company the…

Highly recommended this company the process of ordering and receiving my shoes was so easy and quick . The shoes are so comfortable.

22 de maio de 2024
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Resposta da everyhuman.com.au

Hi Raewyn,

Thank you for the great review! We’re so glad to hear you had a smooth experience and are enjoying your comfortable shoes.

Kind regards,
The EveryHuman Team

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