Absolutely atrocious customer service. Written 6 emails now asking about a refund and only had one automated reply. You cannot call the refund dept direct apparently. It seems this company are really... Ver mais
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Absolutely atrocious customer service. Written 6 emails now asking about a refund and only had one automated reply. You cannot call the refund dept direct apparently. It seems this company are really... Ver mais
A empresa respondeu
We booked a passenger experience for my son’s 6th Birthday at Dunsfold and he had the most amazing experience! Check in was straightforward and I was really impressed that there was not much waiting a... Ver mais
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Booked a u17 lesson for my son. He throughly enjoyed it. All the staff were super helpful, especially Molly at Wattisham and Tom Sibley who went beyond to help me book at the closest location. My so... Ver mais
We had such an amazing time and thoroughly enjoyed the whole driving experience! All of the staff were incredibly friendly, welcoming and helpful, which made the day even better. Everything was real... Ver mais
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Everyman Driving Experiences is one of the UK's top providers of custom driving experiences. Whether you're looking for a unique gift, a personal treat, or an unforgettable corporate event, we offer the best in driving thrills! With a 44-year history, Everyman has always been at the forefront of driving activities. We were the first in the UK to offer the Ferrari Experience and the first to let people drive an authentic F1 Grand Prix car with our Formula One Experience. We're always pioneering new and exciting driving adventures—where we lead, others follow! With over 24 locations across the UK, including exclusive MSV circuits like Brands Hatch, Oulton Park, and Snetterton, and iconic spots like Goodwood Motor Circuit, you'll get the most out of your experience with us. Our unique home circuit in Loughborough, Leicestershire, is one of the few open year-round. It features American Diner hospitality facilities and a constantly updated fleet of cars, ensuring you have the experience of a lifetime. Our fleet is unmatched in the UK, boasting over 300 vehicles to satisfy any petrolhead's cravings. Our selection includes supercars, movie cars, classic cars, rally cars, buggies, drift cars, HGVs, and much more.
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It should be zero stars. We booked the Junior Driving experience for our 16y son. We arrived 40min before the time of the experience: a total confusion with disorganised queuing just for the registration. That's nothing compared to the total chaos after: lots of people gathered where the cars started the driving, with no support by the organiser. We were finally called nearly 2h after the scheduled start. The waiting area was equipped with a few chairs (not enough for the large amount of people waiting). The staff unable to cope with the number of people. On top of this, the cars were in pretty poor conditions and the instructors quite grumpy and irritated, making the whole experience a total failure. Do not book!

Resposta da Everyman Driving Experiences
The cars I experienced were old and battered to the point they felt unsafe to drive. All rattles and bits hanging off. Do not buy the video package. Very poor quality for the money. One of the cars didn’t even record. As compensation on the day I was offered a lap in an Aerial Atom by a professional driver (£30) which I declined as it looked really unsafe. I filled out a form and have been chasing a refund or part refund for weeks only to be offered £5 when they were selling the film package for £55!
I’ve done many track experiences and there are some really good companies out there, unfortunately Everyman isn’t one of them. Take your money and poor customer service. Would recommend avoiding!

Resposta da Everyman Driving Experiences
The worst experience ever! Was given a voucher from my children. I rang to book it in and typically was upsold and paid extra but it was for the vehicles of my choice and time slot. I was told he had already put a alternatively vehicle in it would take 30 minutes before he could readjust the booking for what was agreed. A week or so later I received a pushes call from the same sales person trying to sell me the waver insurance. I asked about my booking as a follow up email wasn't sent. I got told that is my booking and thats it. I asked to speak to the manager who wasn't helpful and backed his employee. The call was left on the basis he will listen back to the call and go from there. I didn't receive a call so I called day's later to ask. I was told when asked about my call back from the caller ( MY MANAGER WOULDN'T LIE TO ME) this was pretty much at the start of the call. I got told I can have a refund and someone will get back to me with 2 hours. A few days laters I had a confirmation come through so I rang and asked what was going on. I was told my booking was in place so turned up to it rather then wasting my money. The staff were great on the day although the experience was a joke, pretty much driving around at snail pace in old worn out car's. From my own experience, I would absolutely not recommend Everyman experiences and hope this is picked up, reviewed and someone gets in touch with me.

Resposta da Everyman Driving Experiences
Peter H, made my day, well worth coming to Mallory 💪🏻💪🏻

Resposta da Everyman Driving Experiences
John Luscombe was a great instructor very helpful in all aspects of car and track definitely recommend

Resposta da Everyman Driving Experiences
Process was easy from the start. The drives in the Ferrari and Lamborghini were really fun and the expert staff were brilliant. There was one final drive by a professional who showed how fast the course could be done. I enjoyed the drives so much that I am looking to do it again. Thanks to Rick and John.

Resposta da Everyman Driving Experiences
Nice experience, very Good coarching john L was great

Resposta da Everyman Driving Experiences
Peter was an absolute star! He made my Sons day, great fun great guy, went above and beyond!
Thanks so much!

Resposta da Everyman Driving Experiences
My 11 year old daughter was the one driving, as a gift from her birthday. She really enjoyed the actual experience and the person supervising her made her feel at ease.
However, the car we had booked was not available, and they did not let us know in advance (they knew the night before), so we were given the option of choosing a different car or coming back another time. She chose a different car as we had travelled a long way, but it would have been nice to be informed ahead of our journey.
The attempts to upsell everything are irritating, especially given that we already had to pay extras just to get the day we wanted etc.
Overall, if money is no issue, I think it is a good experience.

Resposta da Everyman Driving Experiences
Peter H 488 highly recommend and the GT3RS

Resposta da Everyman Driving Experiences
It was a great day, lucky for us the rain stopped in the afternoon making the track conditions ideal for the cars.
The instructors were very friendly and made sure we were safe whilst out on track, and made sure you enjoyed your experience.

Resposta da Everyman Driving Experiences
We both had a great day all the instructors were great allowed us to drive the cars with gusto John Luscombe took us out in the R8 and made it a great experience
We are booking again 🤭

Resposta da Everyman Driving Experiences
We had a fantastic day out! I bought this for my 10 year old son. He drove 3 cars and had the most patient friendly and professional drivers sitting alongside him. He had an absolute blast!

Resposta da Everyman Driving Experiences
I initially purchased two three-car “anytime” driving experience packages for around £200.
Booking had to be completed by telephone and felt like a sales pitch from beginning to end. After adding insurance for both drivers, I was told that one chosen time was unavailable and that a car upgrade was required. I was also advised to add observer laps because the Ariel Atom was their first drive. This added roughly another £200.
The day itself was great, although the booking confirmation did not match what we had agreed over the phone. The check-in staff simply corrected it by hand. It soon became apparent that the time slots were not particularly full and the Atom could easily have been taken as their final drive. This left me questioning whether the paid car upgrade had ever really been necessary.
The driving experiences went very well and they both thoroughly enjoyed the morning. The main disappointment was the fast passenger lap in the Atom. Despite having fast-track tickets, they waited around 1 hour and 45 minutes and were repeatedly moved between different queues. Some staff members were excellent, while others were considerably less helpful.
When they finally had the Atom passenger ride, they were absolutely blown away by it. It was almost worth the wait, but not quite!
I would still recommend Everyman because the actual driving experience was excellent. However, the sales-heavy booking process, questionable extras and poor queue management mean I cannot give five stars.

Resposta da Everyman Driving Experiences
The experience was majorly overbooked meaning ridiculous waiting times. When I asked a staff member she was apologetic and did say they were trying to get another car, but after a further long wait we were then informed there was no way my son would get his turn in his picked car before they had to stop. He swapped to a different car, not out of choice but necessity. A lively lady tried her hardest to help as many people as possible but you can see it was impossible for her as the experience was just so overbooked. Also make sure you are aware that when booking the experience you will then have to pay extra for insurance, any car upgrades and they are continuously trying to sell more all the time. A present I thought would cost about £80 nearly ended up costing £200. Not sure I would ever book one of these again which is unfortunate as my son did enjoy the rides when he eventually got them.

Resposta da Everyman Driving Experiences
The 6 car drives and hot lap were unbelievably good. The instructors were clear, attentive and specific in their feedback. All the crew were friendly and seemed to enjoy being part of the day
I was disappointed that my slip recording my drives (car names, instructors names, scores) was taken at the photography tent - so had to take a photo of it for a momento.
The signposting to the venue could have been much better for those who didn't/couldn't use what-3-words.

Resposta da Everyman Driving Experiences
My 11 year old son had his driving experience at the Leicester venue. When we arrived the que to book in was massive we was stood waiting for over half an hour! When we had completed all of that he was shouted pretty quickly for his first car.. we then had to wait for nearly two hours for him to do his second. When I approached staff to query this the lady I was speaking with turned her back on me which I found to be really rude! there was another member of staff who was really helpful and got my son into his next car pretty quickly. The whole thing was very unorganised, we struggled to hear the staff shouting the names out (mega phones or something needed). When my older son did his experience we visited the prestwold venue which was so much more organised and a better venue overall. it’s a shame their no longer using this one for the junior drivers as we thought yesterday ruined my son’s experience due to all of the waiting around. There was people complaining left right and centre the only response people were getting was “sorry we’re two hours behind”. Wouldn’t return here.

Resposta da Everyman Driving Experiences
Very comprehensive correspondence via email about booking confirmation with exact details of where when how etc
On the day the staff were all really friendly and helpful from the booking in areas to the drivers who were very understanding and supportive
The cars were mostly in good condition some wear and tear which is understandable
There were quite a few people at lydden hill when we went but the waiting time to drive the different cars was not too bad
the only criticism would be we were unsure how to see the photos taken of my husband in the cars he drove were they taken just for promotional purposes or would they be available for us to purchase?? (It was busy when we finished and nobody available to ask)!!
We really enjoyed the experience and will definitely book again in the future

Resposta da Everyman Driving Experiences
Did the 1 hour driving lesson in the Kia with John Luscombe and really enjoyed it. John was a brilliant teacher and I feel much more ready and confident to go into my first driving lesson on the road in a couple months.

Resposta da Everyman Driving Experiences
This team were very helpful prior to my arrival regarding changing my booking. On arrival at the venue the team were very helpful enthusiastic and professional checking us in. Then directing us to the driving area for the next part of check-in. The venue was beautifully presented and the area clean and accommodating. My driver John arrived to pick me up for the ride in the DB9. John was a very friendly presentable driver, he made the experieince full of fun and a truely great time. I loved every minute of it. I would fully recmmend this team and the whole experience and will look forward to repeating this soon. Thanks to John and the whole team.

Resposta da Everyman Driving Experiences
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