everythingbamboo.com.au Opiniões 

26
TrustScore: 2 em 5

2,2

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

As I saw many negative reviews, I felt really nervous about ordering. But I really liked the products on their website, so I decided to give it a try. I was happy to receive my order within 10 days, r... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Total scam. Ordered, never received product. Despite it saying order was delivered. Called several times- no answer. Repeated emails. No answer. Tracking details never given. Probably because doesn’t... Ver mais

Classificada 2 em 5 estrelas

Order two items on 24/07/2024. First item arrived pretty quick. Second item arrived 30/09/2024. In the mean time we tried contacting Everythingh bamboo in every possible way with no replies. Eventu... Ver mais

Classificada 2 em 5 estrelas

Not a great experience I ordered a wooden foot bath on the 07th March. One month later I had not received tracking info OR the product. I tried calling the 1300 number and it went to an automated v... Ver mais

A empresa respondeu

2,2

Mau

TrustScore: 2 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 37% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,2

Todas as opiniões

(26)

19 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Good service, quick delivery

As I saw many negative reviews, I felt really nervous about ordering. But I really liked the products on their website, so I decided to give it a try. I was happy to receive my order within 10 days, received an email from their customer service manager as well, and everything was carefully packed. The product quality was not as perfect as I expected, but still acceptable and really nice overall.

21 de maio de 2026
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Ho Hien
Thank you so much for your feedback and support. We truly appreciate it. We will continue to improve our products and services to provide the best possible experience for our customers. Bamboo is a sustainable, eco-friendly material and a lovely natural product to use in everyday life. We are looking forward to seeing you back in our store in the near future.

Classificada 2 em 5 estrelas

Unhappy customer

Not a great experience
I ordered a wooden foot bath on the 07th March. One month later I had not received tracking info OR the product. I tried calling the 1300 number and it went to an automated voicemail.
The day after posting this review, the owner called and asked me to remove the review. He went on to say they have had difficulty with staff and products. I advised I would update the review once I received tracking details. Over a week went by. I then received tracking details indicating the product was coming from China. I received the product ordered 3 days ago. It is as per the photos on the website. I'm happy I've got what I ordered, but based on my experience, I wouldn't purchase with them again.

7 de março de 2026
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Kimberly

We appreciate your feedback. We are happy you like our product.
We are very sorry for your shopping experience and take the full responsibility for the inconvenience caused.
We are committed to improving both of our products and service.

Classificada 1 em 5 estrelas

Absolute crooks

Absolute crooks. Do not buy from here. Items received 6weeks after ordered. Then were not what I ordered. Would not return or refund.

3 de agosto de 2025
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Stephanie

We are sorry for your experience.
We are unable to contact you for the return although we have tried a number of times. The full refund for the order has also been issued.
Could you please contact us to get the items returned?

Classificada 5 em 5 estrelas

Five stars customer service

Five stars customer service, quick delivery.

1 de março de 2026
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Jack
Thanks a lot for your feedback, we highly appreciate and will continue to improve both our products and services. We are looking forward to seeing you back in our store in the near future.

Classificada 5 em 5 estrelas

Our sincere apologies

Dear Valued Customers,

Please accept our sincere apologies for the recent delays and lack of communication regarding your orders.

Due to store renovations and temporary staffing shortages, we have experienced unexpected processing delays. We fully understand the frustration this may have caused and take full responsibility for the inconvenience.

Please rest assured that all orders will either be delivered as soon as possible or fully refunded, according to your preference.

We are actively improving our operations and customer service to ensure a smoother experience moving forward.

Thank you for your patience, understanding, and continued support.

Warm regards,
EverythingBamboo Team

23 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company lies

This company lies. I ordered a set of blinds on 7th January, 2026 - was notified it had been sent on January 15th. After several unanswered communications, I finally discovered on the 2nd of February that it had not been sent. I was offered a full refund when I did establish communication - BUT when refund was given, I did not receive the FULL refund - they subtracted a $10 tip!

3 de fevereiro de 2026
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Ariel,

We sincerely apologise for your recent shopping experience with us.

A full refund, including the tip that was previously not recognised by our accounts team, has now been processed back to your account.

We are committed to improving both our products and our service to ensure a better experience for our customers.

We genuinely hope to have the opportunity to serve you again and provide you with a much better shopping experience in the near future.

Classificada 1 em 5 estrelas

I believe Ive been scammed by Everything Bamboo

I believe Ive been scammed. Purchased a set of shelves for $159. The credit card payment went through quickly but Ive not received any invoice, order id to indicate the purchase. The account set up haa no record of me having ordered and the "live chat" is non-responsive when o try to contact them. Reporting this transaction to my bank as soon as it is no longer pending.

23 de janeiro de 2026
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Peter, our apologies for the delay with your parcel. Aramex advised a delivery delay but parcel should be delivered soon within the next couple of working days. We appreciate if you could help to drop the dispute once the parcel is received and satisfied. Please be assured we are here to help. Kindest regards

Classificada 1 em 5 estrelas

Scam company.

Ordered on Dec 8. Never received shipping information or products I purchased. I have contacted repeatedly - No response. Company is registered in Delaware, United States. I have sent a transaction dispute with my bank. Scam company. Do not purchase anything from this store.

8 de dezembro de 2025
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Customer,

We sincerely apologise for your recent shopping experience with us.

Could you please kindly provide your order number so that we can investigate this matter for you as soon as possible?

We would also like to clarify that our company is registered in Australia, not in the United States. Kindly ensure that you have contacted the correct company regarding your order.

We appreciate your cooperation and look forward to resolving this for you promptly.

Kind regards,
Everything Bamboo

Classificada 1 em 5 estrelas

Ordered November 22

Ordered November 22, no tracking number. Unable to get any response even after multiple emails and phone goes to voice mail. Webchat is automated only.
Requested chargeback via my bank.
SCAM SCAM SCAM SCAM SCAM

17 de dezembro de 2025
Opinião espontânea
logótipo da everythingbamboo.com.au

Resposta da everythingbamboo.com.au

Dear Raimond,

We are sorry for the inconvenience caused wth your order.

We understand that the order had been delivered and the matter had been resolved.

We would greatly appreciate it if you could amend your review. Your support means a lot to us as a small business.

Thank you again for your understanding and patience.

Kind regards

Classificada 1 em 5 estrelas

Wrong product, defective

They sent the wrong product. The product they did send had a missing patch of paint. It took more than a month to arrive. I would not recommend this company.

5 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Possible scam store

Same as other reviews here. Don’t buy from here, may be a scam. Purchased from online store early November, next day received a couple of odd emails that were flagged by my email provider as possible phishing attempts. A couple of weeks later received email saying items were shipped, then a day later another suss generic email vaguely referring to delays and that they may take a long time to respond to emails or calls. No response to my follow up email. If you call you go straight to voicemail. It’s now a month after purchase and have asked paypal for a refund.

8 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Water Feature - not received and v poor communication

Ordered on 4 November - item showed as shipped on 11 November - lots of marketing emails - followed up via email several times as item has not been received. Phone number goes to voicemail - no response other than a generic email saying that the process will take longer. I will have to instigate a refund through my credit card provider - buyers beware

4 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don't try to buy - it's a scam

The company appears to be largely a scam. After paying $179 for a bookcase, I got a lot of marketing emails, then nothing else. 8 days after the order was accepted I asked when it would be shipped. Immediately got an email saying it had shipped, but no tracking info. Trying to get tracking info was fruitless - never any response. Tried their online chat, no answer. Phone number went to voicemail. Found this review page, concluded I'd been scammed, now working with my bank to reverse the credit card charge. Note that one photo on their home page showing two western women is stolen from a completely unrelated event.

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Total scam

Total scam. Ordered, never received product. Despite it saying order was delivered. Called several times- no answer. Repeated emails. No answer. Tracking details never given. Probably because doesn’t exist. Hard lesson learnt. Should be reported. Avoid at all costs. Would give a minus star rating if I could.

7 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What a bunch of scammers

What a bunch of scammers, once order placed all communication stops. Three weeks after order placed advised that product shipped, then nothing. Phoned and emailed numerous times with no response. Fed up raised issue with PayPal and Everything Bamboo contacted me within minutes and advised that would be an other 7-12 days (Still in China and not Qld). Told PayPal to refund my money, which they did straight away (good on you PayPal). Now today I get an email asking for a review - WTF
Stay away folks
Interestingly all reviews on website are five stars, obviously doctored result. I will check reviews on Trust Pilot in the future.

13 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Poor customer service

I waited 2 months for a delivery, which arrived damaged and missing all of the fittings (screws, door knobs, hinges, magnets etc.). They've ignored my emails for over a month, so I had to spend an extra $70 on hardware just to assemble my damaged shoe cabinet.

20 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I have only recieved part of my order

I have only recieved part of my order. Three weeks after placing my order I placed an enquiry and was advised my items may arrive in separate parcels, a week later received 2 items from my order. Over 6 weeks have now passed and the remaining items have not been delivered. I was not given any tracking details and Everything Bamboo have not responded to 2 requests to check on the status of these deliveries. I can only assume they were never dispatched.

18 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a book case in May

Bought a book case in May.
Item finally arrived in July after numerous emails. Item was broken on opening the package. Very poor workmanship. Very flimsy parts. There’s no way it would hold one book let alone a whole shelf of them.

5 de julho de 2025
Opinião espontânea

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