Exact Delivery Opiniões 

329
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These people are simply the best at what they do. I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were p... Ver mais

Classificada 5 em 5 estrelas

I ordered a sofa through EBay and the seller arranged delivery using this company. They verified all the delivery details (address etc) with me and then gave me a day and approx. time. The delivery wa... Ver mais

Classificada 5 em 5 estrelas

Ive never used a service like this before do was quite nervous but i cant recommend this company enough The price was good, the communication was excellent , they did everything they said they, they... Ver mais

Classificada 5 em 5 estrelas

We are extremely happy with our purchase. We were notified all the way of the delivery ( 3 hour window day before then call 15 mins before arrival) The delivery guys could not have been more helpful i... Ver mais

Informações sobre a empresa

  1. Serviço de correio expresso e entrega

Escrito pela empresa

Delivery services with jest of coffee


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

329 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 17% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(329)

329 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

These guys were more than helpful.

These guys were more than helpful.
Picking up a piece of furniturs I’d bought on line they fixed a date, gave a timeslot, turned up on time. But the furniture would not fit through the front door (the seller had assembled it indoors but not thought of the size vs front door for sending it out. No problem, they returned two days later (no additional cost) after he dissembled it. I paid a little more for a second person to help with the collection, well worth it. They fixed a
date & time to deliver to me were spot on, and carried the sofa in. Good, flexible, helpful guys, I recommend them.

18 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The delivery people didnt even bother…

The delivery people didnt even bother taking my item to my house - the whole time that we were walking to my house they were both complaining about the distance to my house as well as trying to hustle me for more money. After I refused to give them more money they just dropped the item and left. They were a complete joke.

19 de maio de 2026
Opinião espontânea
logótipo da Exact Delivery

Resposta da Exact Delivery

Sorry, to hear that, but it was very clear that the delivery is booked for the 1st floor only not higher.

Classificada 5 em 5 estrelas

Very polite and helpful

Delivery was smooth and efficient, communication from delivery staff was excellent, messaged to confirm delivery time then called 1 hour then 10 minutes before arrival.
They worked really hard to get quite a large sofa through quite a small hallway. Really polite and helpful gents.
Excellent service, thank you.

18 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid at all costs

Absolutely disgraceful experience. Two delivery drivers entered my home and aggressively demanded £65 from my partner, refusing to leave until payment was made. This caused unnecessary stress and intimidation inside our own house.

After calling the office, we were told it was a “mix up”. That is not an acceptable explanation for intimidating behaviour in someone’s home. Staff should never pressure customers, refuse to leave, or create an environment where someone feels threatened.

The situation was eventually resolved, but the conduct of the drivers was completely unacceptable and highly unprofessional. Serious concerns around customer safety, training, and behaviour standards.

18 de maio de 2026
Opinião espontânea
logótipo da Exact Delivery

Resposta da Exact Delivery

We are sorry to hear about your experience.

We understand your frustration regarding the inconvenience this caused.

Please note that when bookings are made through third-party platforms or aggregators, certain service details, fees, and communication may be handled through that platform.

For full transparency and clearer communication, we always recommend booking our services directly with us, where the delivery details and requirements can be recorded and managed more clearly.

We would also like to clarify that we only charge for the courier service itself. Any additional platform or service fees charged by a third-party website are separate from our delivery charge.

Classificada 5 em 5 estrelas

Competitive price

Competitive price, clear communication regarding delivery time, with both a 3 h slot delivery given the previous day and, in my case, a second text advising me that the driver was 50 minutes away. They brought the chairs in and were courteous throughout.

14 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The delivery itself was okay

The delivery itself was okay, but I was disappointed that the delivery date was changed without informing me or apologising for the inconvenience caused. Better communication would have made the experience much better. Other than that, the delivery went smoothly.

12 de maio de 2026
Opinião espontânea

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