Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

Classificada 5 em 5 estrelas

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, t... Ver mais

Classificada 2 em 5 estrelas

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and... Ver mais

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4,5

Excelente

TrustScore: 4.5 em 5

565 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bought a barbour sidney coat

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

7 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic 5 star service ,

I ordered a Belstaff Jacket and it was with me within three days, Fantastic service, fantastic Product well wrapped and also at a Great price , i could not fault these guys , and would highly recommend them to anyone , A big thanks for a 5 Star service well done ,

10 de fevereiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I ordered uggs for my girlfriend for…

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in the uggs, some synthetic material. Return was easy enough and quick, but cost €10.

3 de janeiro de 2026
Opinião espontânea
logótipo da Excel Clothing

Resposta da Excel Clothing

We think you may have mistaken us for someone else. We can see you have left an organic review from Turkey. We are based in the UK and from our records we have never shipped anything to Turkey. Feel free to call UGG customer service in the UK and they will confirm we have been an official partner and stockist of UGG for over 20 years.

Classificada 5 em 5 estrelas

Faultless service and a company you can trust

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, two of the three items didn’t fit me, but this is where they really shone. The 'no quibble' return process was completely effortless, making it so easy to get things back to them.
It is rare to find such outstanding Customer Experience these days. I am guaranteed to be back because I know they can be trusted. Highly recommended!

1 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

There was a problem with parcel customs…

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and resolved the issue by contacting the UPS and the border services. I safely received my parcel and very happy with the items. I would order again from here. You gained my trust!

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I've never heard of Excel Clothing…

I've never heard of Excel Clothing before so after reading the reviews I decided to order from them.
Very impressed with the speedy delivery and the product I bought was well packaged and a good buy.
I would order again from Excel Clothing.

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Jellycat !

The lovely David helped us on our Jellycat hunt , was so delighted to get the really big Jellycat Jack ! He also gave me some Jellycat stickers which was so lovely ! I will definitely be back 🖤

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent, friendly service. There are lots of fabulous brands under one roof. The staff are wonderful and are always very helpful.

28 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful customer service

Awful customer service. My parcel never arrived and Excel Clothing hardly care. I've received just one email in over a week saying they will investigate with Royal Mail. No apologies or any offer of replacement/refund. I've spent over a £100 with them with nothing in return. They just don't seem to care.

25 de julho de 2025
Opinião espontânea
logótipo da Excel Clothing

Resposta da Excel Clothing

Hi Louise

We do apologise for your experience with Excel. Sometimes things go wrong. We did ask Royal Mail to investigate the issue. Unfortunately, they took a few days longer than they normally do. We did email yu this was the case. If you check your Klarna account, your refund was processed the day before your review.

Once again, sincerest apologies

Excel Clothing

Classificada 5 em 5 estrelas

Excel Clothing delivered my order…

Excel Clothing delivered my order quickly, and the quality was top-notch—100% authentic! The website is easy to navigate, and the staff were friendlyНin-store. However, the returns process could be clearer, as I had to dig for refund details. Great for premium fashion, but double-check their policies!

28 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A lovely place to shop

Nikki and all the ladies downstairs are always so helpful when I am in the shop. They are great at offering honest advice and never push you into buying anything. David is also extremely upstairs and we are always made to feel very welcome m just a pity I don't have enough money to buy everything i like!

20 de março de 2025
Opinião espontânea

A Experiência Trustpilot

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