Excel with Business was fine until they changed owenership and new owners no longer offering lifetime accesss. Tried to use again and access denied. Is this a scam? Seems to be.
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Leia as opiniões dos outros
Purchased a lifetime course but showing 1 year and upon asking to fix was told can not fix but be rest assured that will be able to access lifetime. Need to keep email conversation as proof. Headache... Ver mais
I was preparing to purchase this class but did not complete the transaction as I thought I would check out the reviews. Its been 3 days now and I have literally received over 40 emails from them to c... Ver mais
The lessons are well paced to walk you through, step by step, each function of the software. The instructor explains the steps very clearly with visual illustrations that are simple to follow. I was e... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We provide outstanding, tailored online courses in essential disciplines such as Microsoft Office, accounting, business and technology. We have taught close to 1 million users in the last 5 years.
Informações de contacto
86-90 Paul Street, EC2A 4NE, London, Reino Unido
- support@excelwithbusiness.com
- excelwithbusiness.com
Can't get into the website to do the…
Can't get into the website to do the work. Waste of money. Get your website working.
4 de maio de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon.
Your account has been set up and it has been up and running from 10th Apr 2020. If you are having issues with your password and are unable to log in, please contact support directly as for password reset.
The account has been set up from April, you can simply log in, click on "View all courses" as you will find the courses available for you. please note you have 12 months to complete the course from the day of registration.
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you.
I would like more focus in the course I…
I would like more focus in the course I took on creating relationships in databases as I think this is where most people struggle.
4 de maio de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon,
Thank you very much for the feedback.
Please don't hesitate to contact our support team if you have any other thoughts about your course content.
Kind regards,
James M
Simple and easy to understand
Simple to use and to understand, learning with excel with business is a a dream.
2 de maio de 2020
Opinião espontânea
Resposta da Excel with Business
Hi Blane,
Thank you so much for your positive review!
We hope to see you again for your future eLearning journeys.
Kind regards,
James M
Leadership and Management Course
I found this course really helpful and a detailed introduction into Leadership and Management. I feel that it was great value for money and worthwhile. The material is clear and I enjoyed the mini tests at the end of each module. Highly recommend.
30 de abril de 2020
Opinião espontânea
I am having the same issue as Steve
I am having the same issue as Steve. I purchased a bundle through PC World. When I try to redeem my voucher code from Excel With Business it will not let me check out. The error message says my billing info is missing and when I go to update it, it's clearly there.
26 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon.
I apologise you have this issue. This is now corrected by our developers. You have access to the course and platform. Log in to your account and click on "View all courses" as the courses as you will find the courses available to you.
If you have any questions please contact support@excelwithbusiness.com
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you
I bought three course and after putting…
I bought three course and after putting in the voucher code, was not able to check out. It kept saying that the billing info is a required field. I updated it and saved it but it still won't let me check out. Can anyone help?
26 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon.
I apologise for the issue you had to go through. This was corrected by our developers you should no longer see this on the account.
Please contact us directly so we can help further support@excelwithbusiness.com so we can discuss further
Thank you
Doing the mini mba
Doing the mini mba. I didn’t like that it filtered what I should learn. Otherwise really well received.
25 de abril de 2020
Opinião espontânea
I cannot study at my rate
I cannot study at my rate, and it looks like the system is block me into going into the next module and is asking for a subscription, i do not understand why. So does it mean i have to pay more.
24 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon.
I apologise for the issue you had to go through. This was corrected by our developers you should no longer see this on the account.
Please contact us directly so we can help further support@excelwithbusiness.com
Thank you
Very Good Experience
Very Good Experience! Like the training product set that I purchased through GROUPON! Like the fact that it is a lifetime subscription! I was having some difficulty in seeing my courses on my account (my issue!) and a great customer service representative named Natalie helped me out with a personal email, going through the instructions again with me, and sending me a video link. I was then able to see my courses and start to access one of the EXCEL courses! Very Happy! I will keep my eye out for additional offerings from Excel With Business!
22 de abril de 2020
Opinião espontânea
It was easy to download and navigate
It was easy to download and navigate. I have not finished the course, but easy to access for later.
21 de abril de 2020
Opinião espontânea
Customer service is fantastic
Customer service is fantastic! Had issues that were resolved with contact follow up.
21 de abril de 2020
Opinião espontânea
Average Learning Delivery Method, Refund Not Given.
Though the company has not provided me with a refund for the course, I can give an average rating for the course delivery style. Would have given a higher rating, but the customer service (or lack of), in regards to the refund processing, has reduced my overall rating.
16 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Hi Neil.
The course was purchased through a third party. Excel with Business sends you the login details to access the platform and courses only. as we directly take no payment from the user, all users purchasing from a third party will have to contact them directly and claim for a refund as they keep card details and information from the buyer.
We can push for the process to be faster, we have sent them an email regarding your refund. They will inform you soon.
Thank you and keep safe
Thanks for resolving my issue.
16 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Hi Kumar,
We are always happy to help, please do feel free to contact us again if you have further questions. We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you.
Rolling subscription
So I signed up for the course via Reed which I thought was a standalone course. Beware that you are buying a rolling subscription and will be automatically charged every year unless you cancel the subscription! The course itself is fine.
16 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Hi Sarah.
I believe you might have registered for an ongoing subscription not via reed but directly on the site. Reed courses come with a time limit of 12 months only.
Please contact support@excelwithbusiness as we can investigate and cancel any ongoing subscription.
As the circumstances we are all facing, we currently have a heavy load of emails, we are trying our best to get back to users in less than two working days, please contact support@excelwithbusiness, as we will do our very best to get back to you as soon as possible.
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you.
Unable to log in
Edit: Finally able to log in.
Haven’t been able to log in for 2 days now. It keeps saying:
“Sorry for the inconvenience.
Our website is currently undergoing scheduled maintenance.
Please try back in a few hours.”
Contacted them via their online form but haven’t heard back.
13 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon.
I apologise for any inconvenience. The site is up and running and there should be no issues logging in.
Please try logging again as the platform is off maintenance. You should no longer see the above message.
As the circumstances we are all facing, we currently have a heavy load of emails, we are trying our best to get back to people in less than two working days, please contact support@excelwithbusiness, as we will do our very best to get back to you as soon as possible.
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you
Customer Service is just incredibly bad
I bought some courses from them and the customer service is just really bad, the site won´t even let me log in. I asked for a refund and still no answer, as to the content of the courses I wouldn´t know because I can´t even access them.
I would be cautious to buy from them again,
10 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon Lorena
I believe Customer Service has already been in touch with you regarding your course,
You will not be able to log in if an account has not been created under your name. To access the course you will need to use the code given by StacCommerce. If your unable to redeem the code please contact support as they will give step by step instructions.
if a refund is needed. Please contact them directly as they will proceed the refund as soon as they can.
Please bear in mind the code needs to be redeemed to access the actual content If this code is not used and if an account is not created, you will not be able to access the platform.
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Site crashes
Hi
The site keeps crashing and at the moment I cannot log back into my excel course. Can anyone help please.
Some of the tables are unclear too as in fuzzy.
Look forward to your response.
Kind Regards
Donna
9 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Good afternoon Donna.
I apologise for any issues you have come across. Our developers have been working on the site heavily, The site is working correctly and up and running as usual.
Please contact us at support@excelwsithbusiness.com if the issue persists.
Thank you
Money taken from my account and can't access the course!
Money taken from my account. Unable to access the course!!! Every time I log on it won't accept my password and I have to reset it!!! Can't view anything under my profile to cancel the yearly subscription. I emailed them two days ago and still haven't had a reply. No one answers the phone, just a voicemail!!
I wouldn't bother, use YouTube instead at least it's free and you won't be chasing for a course you can't access and a refund!
I have now had to cancel my bank card in the worry it will keep taking my money every year!!
8 de abril de 2020
Opinião espontânea
Resposta da Excel with Business
Hi Sarah.
Apologise for any inconvenience. there are two different accounts created under your name. One which has no courses and one that has been used to purchase the Microsoft Excel course which is ready to access since the day of purchase,
You might have been logging to the account that had no courses and therefore you were not able to view any material.
We have been in touch to take you through the process and guide you to the right account with a password reset. Please have a look in your inbox as interaction will be there.
Regarding the subscription. This has been cancelled - meaning this will not renew the following year.
We hope you would like you to reconsider your review as it’s damaging for us, We are always happy to help with any query that's raised to us.
Thank you.
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