Exegeek Opiniões 4

I ordered keycaps there.I recived different knock off product which does not only look different but also feels like cheapest plastic and has different profile than what I ordered. Customer service do not answer my mail. Terrible, waste of money. This product and whole shop.

I ordered a Minisforum HX77G 32GB+1TB end of 2023, but because they had it not on hand, they offered me to pay extra for the HX99G with the same specs. I paid extra, and after 3 weeks the PC was delivered. During the summer, I did not use it a lot because of the summer heat and had it powered off for a longer time. When I started it in mid August, the LAN-Internet was not working, and I was not able to solve this. Some days later, I tried to turn it on again, and it wasn't posting (fan noise with black screen). I contacted the EXEGEEK support, and they replied over a week later and asked for a video showing the issue. I sent them the video, and since then they did not reply. Furthermore, I contacted them again over 5 times but got no reply. The defective PC is still under a one-year warranty, so they would have to repair or exchange it, but they just started ignoring me, hence I am writing this review about my bad experience. Only one star because they do not offer real support, violate their warranty policy, and just ignore you, so your warranty runs out. If they had cooperated, I would not have needed to write about my experience.

I ordered Minisforum UM780XTX here. Support takes a long time to respond, but everything is ok.

Die Lieferung hat zwar länger gedauert als erwartet, meine Nachfragen wurden jedoch nach 1-2 Werktagen per E-Mail beantwortet.

Der Mini-PC (Minisforum UTM780XFX) kam original verpackt an und läuft bis dato einwandfrei.

Wie es im Garantiefall aussieht, kann ich nicht beurteilen. Bei Bedenken muss man einfach etwas mehr Geld ausgeben und in meinem deutschen Shop bestellen. You get what you pay for.... Ich bin zufrieden.