Expenzap Opiniões 32

TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Picked up the Platinum package and oh boy! No regrets. Expense tracking integrations are brilliant. Fully recommened if you want to up your personal financial management game.

Classificada 1 em 5 estrelas

Would rate as 0 stars as this is a total SCAM. Fronted by claiming a mystery prize from Boots and to pay £2 postal fee. They even try to take £46 every 2 weeks without your authorisation, nothi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Truly, the best service to sort out my money matters. Luv their transaction categorization feature, real handy!

Classificada 1 em 5 estrelas

This is a SCAM they somehow use unauthorised card payments, reoccurring every 14 days, for £46 which they ever so innocently state that you signed up to!! Nobody signed up to this. This is Fraud in my... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Your all-in-one solution for seamless money management. Simplify your finances, track expenses, and secure your future. Join us on the path to financial success today!


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

A scam, don't sign up

I too have been duped into signing up for a financial subscription using a boots promotion via Facebook. I cancelled soon as I realised & hope nothing further happens. Don't believe these 5* reviews as believe they are false write ups.

6 de abril de 2025
Opinião espontânea
logótipo da Expenzap

Resposta da Expenzap

Hi Alan,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Classificada 1 em 5 estrelas

Scam

05/04/2025. Further update. Having provided information requested by Expenzap customer support along with the bank transaction, I have heard nothing more from them.

Update.No misunderstanding. The £2 transaction on my bank statement is to your company. I am in contact with customer support and have provided the link to Boots Mystery Box, screenshots of the deal and my bank transaction.
I will remove this review if no money is taken from my account.

Scam.
I have been scammed by entering a Boots Mystery Box survey and paid £2 for delivery fee.
This appears to be a scam and I did not set up an account with Expenzap. I did not give them my details and did not agree to paying for a subscription.
I want this account closed asap and any subscriptions cancelled.

4 de abril de 2025
Opinião espontânea
logótipo da Expenzap

Resposta da Expenzap

Hi Fiona,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Classificada 1 em 5 estrelas

Expenzap have used my details to charge…

Expenzap have used my details to charge me for a subscription that I didn’t want. I do not believe they practice in good faith and when I asked for a refund for the service I had not, and will not use, I was told that they couldn’t refund me even though their website says they can

12 de janeiro de 2025
Opinião espontânea
logótipo da Expenzap

Resposta da Expenzap

Hi Marcus,

We are sorry to hear about the problem you have shared and I have informed our support team about your case. The team will be reaching out to you to understand the situation and clear the misunderstanding.

To expedite the case, we encourage you to reach out to our team at support@expenzap.com or visit our website expenzap.com where you can speak to our support team via live chat.

Please inform them that you have open your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us, rest assured that we are here to assist you.


Sincerely,
Expenzap Team

Classificada 5 em 5 estrelas

With it

With it, budgeting for essential monthly expenses has never been easier, kudos to the team!

28 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Truly

Truly, the best service to sort out my money matters. Luv their transaction categorization feature, real handy!

10 de setembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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