ExTravelMoney.com Opiniões 

Resposta da ExTravelMoney.com

14/11/2025

Dear Mohamed Zamil,

Thank you for taking the time to share your experience and for trusting us with both your blocked account transfer and university fee payment to Germany. At ExTravelMoney, we understand students and parents usually need funds credited in a quick and cost effective way, especially for studies abroad, and we always try to support that.

We are happy to have served your order and hope to serve you again in the future.

Please also recommend us to your friends or relatives if they are looking to book currency exchange, forex card, or money transfer online.

Yours Sincerely
Team ExTravelMoney

Resposta da ExTravelMoney.com

Actualizada a 14/11/2025

Dear Nishant,

Thank you so much for your kind words. We're glad to hear your AUD transfer to Australia went smoothly and that our team could guide you well. At ExTravelMoney, we always try to make sure customers get their funds quickly with minimal steps involved.

If you ever need to send money abroad again, think of us first. Please feel free to recommend us to friends or family looking to book currency exchange, forex cards, or international money transfers.

Yours Sincerely
Team ExTravelMoney

Resposta da ExTravelMoney.com

27/09/2025

Dear Nikhil,

We’re very sorry to hear about your experience and thank you for sharing your feedback. We sincerely regret the inconvenience caused during your order with us.

Regarding the cancellation of your first order, you are absolutely right to be frustrated. Our standard process is to wait longer after attempting to reach a customer before canceling, but in this instance the cancellation was made too quickly after we couldn’t get through to you on Saturday and again on Monday. This was a mistake on our part, and we truly apologize for that.

On your visit to the branch, the branch’s verification of currency notes and KYC documents was part of the standard compliance process that every bank and forex vendor in India must follow. Unfortunately, torn or defaced foreign currency notes cannot be accepted anywhere, which is why one of your notes was declined. However, the remaining notes were valid and could still have been exchanged at the agreed rate at the branch.

We fully understand how these experiences left you dissatisfied and we regret that we couldn’t deliver the smooth service we always aim for. Your feedback has been shared with our team so that we can ensure better communication and avoid such lapses in the future.

We value your trust and hope you’ll give us another chance to serve you with the reliable and hassle-free experience we are known for.

Resposta da ExTravelMoney.com

27/09/2025

Thank you so much for your kind words! We’re delighted to know that your transfer went smoothly. At ExTravelMoney, we always aim to provide quick and hassle-free service with full support at every step. In future, if you need foreign currency, forex card, or money transfer, please think of us first and do recommend us to your friends or relatives who may need the same.

Resposta da ExTravelMoney.com

12/08/2025

Dear Visakh,

Thank you for your wonderful feedback. We’re delighted to hear that you had a great experience with ExTravelMoney for your money transfer from India to the USA. It’s great to know that our professionalism, smooth process, and competitive rates stood out. We’re also glad to hear that Ms. Mary was able to guide you seamlessly throughout the process and promptly address your queries. Your continued trust means a lot to us, and we look forward to serving you again. If you need any forex services in the future, please don’t hesitate to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, we’d appreciate your recommendation.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

12/08/2025

Dear Gowtham,

Thank you for your feedback. We’re glad to hear that your transaction was completed quickly and smoothly. At ExTravelMoney, we strive to provide efficient and seamless service for all our customers. If you need any forex services in the future, please feel free to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

12/08/2025

Dear Vandana,

Thank you for your continued trust and feedback. We’re so glad to hear that your second experience with ExTravelMoney was just as smooth and stress-free as the first. It’s great to know that Ms. Mary was able to explain everything clearly and that you received the best exchange rate available for your money transfer to Germany for overseas education. We truly appreciate your loyalty and kind words. If you need any forex services in the future, please feel free to reach out. And if you have friends or family who might need currency exchange, forex cards, or money transfer services abroad, we’d be grateful for your recommendation.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

12/08/2025

Dear Jyothish,

Thank you for your wonderful feedback. We’re thrilled to hear that you had a great experience with your money transfer from India to the UK. We’re especially glad that Ms. Mary could assist you and help secure the best possible rate. Your satisfaction is important to us, and we appreciate your kind words. If you need any forex services in the future, please feel free to reach out. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

12/08/2025

Dear Syed,

Thank you for trusting us with your remittance transaction and your detailed feedback. We appreciate your kind words about our international money transfer service and support staff. We’re glad to hear that you found the KYC and documentation process simple, and the charges affordable. While we understand that our support hours might feel limiting, we want to assure you that we are always working to improve the customer experience. The forex market hours are from 10:30 am to 5:30 pm, and our customer support team is available from 9:30 am to 6 pm. While we can’t process transactions outside of these hours due to bank limitations, we’ll definitely work on extending support hours for customer queries in the near future. Muthoot Forex is one of our remittance processing partners in addition to 25+ other banks and money changers and we have a long and successful partnership with them. Thank you for mentioning them and for recommending us for international remittances.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

5/07/2025

Dear Sir,

Thank you for your feedback. At ExTravelMoney, we understand that our customers require funds quickly, and we always strive to get the funds to them fast with minimal hassles. We're glad to hear that your transfer from India to the UK went quickly and smoothly, and that Ms. Nandhana was able to assist you throughout the process. If you need any forex services in the future, please feel free to reach out to us. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

10/06/2025

Dear Dinesh,

Thank you for your kind feedback. We're pleased to hear that Ashna was able to assist you in smoothly processing your Malaysian Ringgit (MYR) currency order. We'll be sure to convey your words of praise to her. If you ever need assistance with forex services in the future, don't hesitate to think of us first. We’d also be grateful if you could recommend us to your friends or family who may be looking for currency exchange, forex cards, or online money transfer services.

Best Regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

10/06/2025

Dear Sir,

Thank you for your continued trust in ExTravelMoney! You are one of our long standing and valued customer since 2019 and it’s always a pleasure serving you. We're glad to hear that Ms. Aisha was able to assist you promptly with your CAD transfer to Canada. We truly appreciate your kind words and look forward to serving your future money transfer needs. If you ever need our services again, don’t hesitate to reach out. If you have friends or family who might need currency exchange or money transfer abroad services, kindly refer them to us! We're here to help anytime.

Warm regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

10/06/2025

Dear Saranya,

Thank you for your feedback. We’re glad to hear Nija was supportive throughout your outward remittance transaction. It’s always our goal to provide excellent service, and we appreciate your recognition. If you need any forex services in the future, please feel free to reach out to us. And if you know anyone looking for currency exchange, forex cards, or money transfer services abroad, kindly recommend us.

Best regards,
Team ExTravelMoney

Resposta da ExTravelMoney.com

9/06/2025

Dear Some Sheakher,

Thank you for your feedback! We're glad to hear your words of appreciation on booking USD currency notes from our website. We strive to make every part of your forex purchase experience as smooth as possible. If you ever need currency exchange or money transfer services again, don't hesitate to reach out. If you have friends or family who might need forex services, kindly refer them to us! We're here to help anytime.

Yours Sincerely
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Dear Sebastian,

Thank you for sharing your feedback. We’re glad to hear you found our process efficient and our communication timely. Your satisfaction is important to us, and we appreciate your trust in our services.

If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.

Yours Sincerely,
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Dear Shaji,

Thank you for taking the time to share your feedback. We’re pleased to hear that your transaction went smoothly and that Ashna John was able to provide the exceptional support you needed. It’s great to know our competitive rates and reliable service met your expectations, and we look forward to serving you again.

If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.

Yours Sincerely,
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Dear Rajendra,

Thank you for the 5-star rating. We’re glad to hear we could promptly address your needs and provide you with a positive experience. We truly appreciate your trust in us, and if you or anyone you know requires foreign exchange or remittance services in the future, please kindly refer them to us—we’ll be happy to help.

Yours Sincerely,
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Hi Terpine,

Thank you for taking the time to leave a comment. We’re not entirely sure we understand your message, but we’d love to help if you have any questions or need assistance with our services. Please feel free to contact us directly with more details.

You can email us at care@exravelmoney.com

If you have any currency or remittance needs in the future, or know someone who does, please kindly refer them to us—we’ll be happy to help.

Yours Sincerely,
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Dear Manmeet,

Thank you for your 5-star review. We’re glad your transfer to the UK was much quicker than expected—getting funds credited within a few hours is always what we strive for! We appreciate your kind words about Mary’s support; we’ll make sure she knows how much you valued her assistance and guidance.

It’s also great to hear our multiple options—both Bank and Exchange House—proved helpful. We understand everyone has their own comfort levels, and we’re happy you found a method that worked best for you without needing an advance deposit. Your feedback means a lot to us, and we hope to serve you and anyone you refer with the same level of efficiency in the future.

Yours Sincerely,
Team ExTravelMoney

Resposta da ExTravelMoney.com

14/02/2025

Dear Geo,

Thank you for taking the time to leave a 5-star review. We’re delighted you found each step of your transfer explained clearly and that everything was handled in a professional manner. It’s also great to hear how Mary’s support contributed to a smooth experience when sending funds from India to the UK. We truly appreciate your trust in our service, and if you or anyone you know needs help with foreign exchange or remittances in the future, please kindly refer them to us—we’ll be happy to assist.

Yours Sincerely,
Team ExTravelMoney