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Fabu Opiniões 5

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TrustScore: 3 em 5

3,1

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Informações sobre a empresa

Escrito pela empresa

FABU is a gamified wellness platform that helps people around the world improve their emotional well-being.

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3,1

Aceitável

TrustScore: 3 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Tried to cancel and EXCESSIVE CHARGES

I tried to cancel too, after getting their EXCESSIVE charges! I thought i clearly had. I had written in, canceled things through a site and emailed them, etc, come to find out, months later STILL BEING CHARGED 40 A MONTH! I WANG A REFUND. And that's WAY TOO MUCH money for your services. Does seem like it's praying on the impulsive person! )<

22 de março de 2026
Opinião espontânea
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Resposta da Fabu

Hi Stephanie,

We’re really sorry to hear about your experience and understand how frustrating unexpected charges can be.

We did previously reach out to request a few details (such as the email address used to sign up and any relevant receipts) so we could locate your account and assist properly, but we haven’t received a response. Without this information, we’re unfortunately unable to investigate or process any changes or refunds.

Please contact our support team at support@fabu.care with the details mentioned above, and we’ll make this a priority to review your case and help resolve the issue as quickly as possible.

We’re here to help and want to get this sorted for you.

Fabu Team

Classificada 5 em 5 estrelas

Feeling on edge? FABU CAN HELP YOU!

This app is how I manage my anxiety in an uncertain world! One activity and you will notice the difference 😊
The self-help chapters are not just empty platitudes but lessons taken from actual psychological theories and practices! It's like a life coach in your phone!

2 de março de 2026
Opinião espontânea
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Resposta da Fabu

Thank you for your amazing review, Erin! We’re thrilled you had a great experience. Your feedback motivates our team to keep improving. Don’t hesitate to reach out anytime at support@fabu.care 💛

Classificada 1 em 5 estrelas

Worst experience ever!!

Worst experience ever!!! Cancelled a month in advance twice and they kept billing and overdrew my bank account twice! Refused to return my money and no way to talk to anyone!!! Don’t do it!!!!

11 de janeiro de 2026
Opinião espontânea
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Resposta da Fabu

Hi Sheree,

We’re very sorry to hear about your experience and understand how frustrating this must have felt. Our support team did reach out regarding your concerns, and we want to assure you that we cannot process any charges without the user’s consent.

We always aim to make subscription management as clear and straightforward as possible. Thank you for sharing your feedback. It helps us continue to improve.

Kind regards,
Fabu Team

Classificada 5 em 5 estrelas

Keeps me on track

I’ve been using FABU for about three weeks to build new habits, and it’s been genuinely helpful. Unlike many other apps, it doesn’t feel overwhelming — instead, it offers steady support with a well-balanced, gamified experience.
It helps me stay focused on myself and actually follow through on what I start.
A solid app if you’re looking for a bit of structure and consistency in your day.

31 de janeiro de 2026
Opinião espontânea
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Resposta da Fabu

Hello Danny,

Thank you so much for your kind words! We’re thrilled to hear that FABU is helping you build new habits without feeling overwhelmed. Our goal is to provide steady, supportive guidance, and it’s wonderful to know that the gamified approach is keeping you focused and consistent.

We really appreciate your feedback and are glad to be part of your habit-building journey!

Fabu Team

Classificada 1 em 5 estrelas

Unexpected renewal with no reminder or easy way to cancel

This app uses unclear subscription practices.

The renewal was hidden in fine print and I was not aware I had agreed to it. As soon as I saw the PayPal notification (with the payment still pending), I contacted Fabu to cancel, but they refused.

You cannot access or manage your subscription from within the app, and there were no emails confirming the renewal or warning that it was about to occur. When I requested proof that I had agreed to this charge, none was provided.

The renewal fee was $125 AUD for just 12 weeks, which I consider excessive and misleading. I am a psychologist and stopped using the app because I found it unhelpful.

I strongly encourage others to be cautious and check for hidden renewals before signing up.

12 de janeiro de 2026
Opinião espontânea
logótipo da Fabu

Resposta da Fabu

Hello Julia,

Thank you for sharing your feedback. We’re really sorry for any confusion around the subscription renewal.

For transparency, all subscribers agree to our Terms and Conditions before completing their initial purchase. After your purchase, an order confirmation email was sent with the next renewal date, amount, and a link to manage or cancel your subscription.

The PayPal notification shows a payment already authorized under this agreement, which is why it couldn’t be canceled at that stage.

We appreciate your feedback and are always working to make subscription details as clear and accessible as possible.

Fabu Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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