FabulousPhotoGifts Opiniões 

2178
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Huge thank you for this beautiful puzzle you made of my big , hairy boy at Crail harbour . The quality is first class and I was delighted with it . I had this done for an elderly friend for her b... Ver mais

Classificada 5 em 5 estrelas

We have used FabulousPhotoGifts for many years. Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra spe... Ver mais

Classificada 5 em 5 estrelas

The whole experience of buying from Venus Puzzle was easy, quick and simple. From selecting the product, through adding and editing the picture to choosing the packaging and paying was just a matt... Ver mais

Classificada 5 em 5 estrelas

Easy to order and fantastic product. The jigsaw arrived just as any other would except this time it had one of our family photos as the image. Quality of the pieces are very good and we can’t wait... Ver mais


Informações sobre a empresa

  1. Loja de jogos
  2. também em
  3. Fabricante de brinquedos e jogos
  4. Loja de lembranças

Informação fornecida por diversas fontes externas

Puzzles custom-made by VenusPuzzle are great for fun … or marketing your business! Unique and fabulous photo gifts!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2178)

45 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

The puzzle was great but delivery was awful

The puzzle was great. The site was easy to use and it arrived exactly as we wanted it. But the delivery was not so great. When I paid for the puzzle i selected the express construction and delivery option and was quoted a date for this. Once I’d paid, the date changed to one AFTER the original standard delivery date. In fact, three puzzle arrived even later than that. It was for a a surprise birthday present and almost missed the deadline entirely. Cost me extra money changing train tickets to wait for it to arrive. I tried to contact Venus Puzzle throughout- no response at all from them- until they sent me this survey. So, their customer service is poor even if the product is good.

11 de agosto de 2023
logótipo da FabulousPhotoGifts

Resposta da FabulousPhotoGifts

Dear Nicola,
Many thanks for taking the time to write us a service review. We are genuinely sorry that you've experienced difficulties with the delivery of the parcel. And we are sorry that you felt unattended in the process. We have checked all our mailboxes and even our Spam folder, but unfortunately haven't found any emails containing your email address, your name or your order number. We would be grateful if you could let us know more details. We have contacted you via email so we can discuss this further and offer you suitable compensation for the inconvenience caused.
~
Kind regards,
VenusPuzzle

Classificada 5 em 5 estrelas

Good service

I was a bit late ordering so was pleased with the Express service for the item to be delivered on time. I am unable to comment on the quality of the jigsaw itself, as it was a gift and the person who received it is having major building work done at the moment, so is unable to have the puzzle out.

14 de agosto de 2023
Classificada 5 em 5 estrelas

Brilliant product.

Brilliant, quick service and delivery. Ordered puzzle for my dad's special birthday. He was really overjoyed with such a personal gift. Puzzle has a sharp image, is super quality and the box is fab... a quality product. have bought many birthday gifts over the years but this is by far the best! If in doubt, get one & judge for yourself.👍

17 de agosto de 2023
Classificada 5 em 5 estrelas

Great

Great, arrived on time and good quality and was easy to sort on the website. Better price than othe similar firms also.

14 de agosto de 2023
Classificada 5 em 5 estrelas

A perfect gift for a jigsaw lover

A really lovely jigsaw with a beautiful, professional looking jigsaw box and clear images. The delivery was faster than expected and I was kept informed throughout the process from order to delivery. Would highly recommend and will use again.

16 de junho de 2023

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