Tried multiple booking sites before and didn't get past the initial set up as they were confusing and the fees were crazy, started using Faces this week and it's been so smooth, the consent form aspec... Ver mais
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Leia as opiniões dos outros
Faces has made my consent process much smoother and more professional. It’s easy to use, saves time, and patients find the forms clear and simple to complete. My favourite feature is being able to sen... Ver mais
A empresa respondeu
Love the faces consent app - only thing I would suggest would be a gift voucher option and also to be able to change service once deposit have been paid. You get support through WhatsApp and the staff... Ver mais
A empresa respondeu
"I’ve been using Faces Consent for a while now and it has completely streamlined my consultation process. It’s professional, easy for clients to use, and keeps all my records organized in one place. H... Ver mais
Informações sobre a empresa
Escrito pela empresa
Faces is an aesthetics resource hub catering for the needs of all practitioners, Faces allows you to manage the full client cycle, from client self-booking to consent form creation through to the ability to purchase a full range of products and consumables for your clinics and business.
Informações de contacto
Faces Consent Ltd, Staffordshire Technology Park, Centurion House, 27 Anson Ct, ST18 0GB, Stafford, Reino Unido
- 01785 558018
- support@facesconsent.com
- facesconsent.com
4,9
Excelente
1 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to use and navigate
Very easy to use and navigate. Any issues they are taken care of very quickly. Brilliant service
9 de março de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you so much for your wonderful feedback! We’re really glad to hear that you find the platform easy to use and navigate. We appreciate your support.
Resposta da facesconsent.com
Thank you for your feedback. We appreciate it.
If I could give a zero I would
If I could give a zero I would. The online payment service (for me) has never worked, in 2 years I have had to always phone up to make payments which is incredibly frustrating as they don't always answer the phone, and sometimes don't answer WhatsApp untill the next day. I always complain about this as I loose my time limit and products don't get paid before the cut off time therefore affecting my appointments. I'm always told that my feedback has been sent to the relevant team and it will be fixed... Almost two years later and I still have to phone up and no one answers the chat. Then I feed this back to them which is completely ignored. They don't train their staff properly and their service is extremely poor.
4 de março de 2026
Opinião espontânea
Resposta da facesconsent.com
Hi Chantel, we’re really sorry to hear about your experience and completely understand how frustrating this must have been, especially when it affects your time and appointments. This is certainly not the level of service we aim to provide.
Upon reviewing your account and the history of payment failures, we can see that the transactions were typically declined by your bank due to suspected fraud. We understand how this may not have been clearly communicated before, and we apologise for any inconvenience this has caused.
To help avoid further disruption, we would recommend trying an alternative card or contacting your bank directly to clarify and allow these transactions. In the meantime, we’ll also continue to share your feedback with the relevant team to improve both our payment experience and response times.
We truly appreciate your patience and feedback, and we’re here to support you if you need any further assistance.
I'm just starting out on faces app but…
I'm just starting out on faces app but so far it's been really easy going and a compact app where there's everything you need to start your business,and specially the customer support helps you out as fast as they can. Shushi has been helping me out and she's really good and fast and I hope they'll maintain their standards.
28 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for your kind feedback. We really appreciate you taking the time to share your experience.
We’re delighted to hear that you’re finding the app easy to use and that it has everything you need to get started. It’s also great to know that our support team has been helpful and responsive.
If there’s ever anything you need, we’re always here to help.
"I’ve been using Faces Consent for a…
"I’ve been using Faces Consent for a few months now, and it has honestly changed the way I run my business. Before this, I was buried in paper forms and manual bookings. Now, everything from consent forms and aftercare to client photos is stored securely in one place. It makes my clinic look so much more professional, and my clients love how easy it is to use. Highly recommend to any practitioner looking to streamline their workflow!"
26 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
It’s great to know that moving from paper forms to a more streamlined, secure system has helped enhance both your workflow and your clinic’s professionalism. We’re especially pleased that your clients are finding it easy to use as well. Your recommendation truly means a lot to us, and we’re always here to support you!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Huge thank you to Shushi at Faces Consent! She solved my issue incredibly quickly and even followed up afterwards to make sure everything was perfect. That kind of customer care is what I’m looking for . Fast, professional, and genuinely supportive. I absolutely loved the service! Highly recommend.
25 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you. We’re absolutely delighted to hear that Shushi was able to resolve your issue so quickly and followed up to ensure everything was perfect. That level of care is exactly what we strive for.
Brilliant app and service with WhatsApp…
Brilliant app and service with WhatsApp help and delivery updates and the ability to do consent forms, order prescriptions & stock and log batch numbers aswell as run a diary is fantastic.
24 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
We’re delighted to hear that you’re enjoying both the app and the service, and that features like WhatsApp support, delivery updates, consent forms, prescriptions, stock ordering, and diary management are all making a positive difference to your workflow.
Your support means a lot to us, and we’re always here if you need any assistance!
Always super helpful and quick…
Always super helpful and quick responses ! Wouldn’t use anyone else to help grow my business ! Thank you to SHUSHI 🥰
23 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
We’ll be sure to pass your kind words on to Shushi. He’ll be delighted! We truly appreciate your support and look forward to continuing to assist you.
I am so pleased that I was introduced…
I am so pleased that I was introduced to this app on my course. It does everything that you need! Bookings, forms, shop for products, prescribers...the lot! And it's FREE!! I have had some questions with how certain services work and Shushi in customer services has been super helpful in answering those, and very thorough which was brilliant and just what I needed.
Definitely recommend 👌
23 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
It’s fantastic to know the app is meeting all your needs, from bookings to prescriptions. We’re especially pleased to hear that Shushi was able to support you so thoroughly. Thank you for highlighting his efforts.
Faces Consent has completely…
Faces Consent has completely transformed my workflow. The app is incredibly user-friendly, making it easy to manage digital consent forms, treatment records, and pharmacy orders all in one place. It adds a professional touch to my clinic while ensuring I stay compliant and organized. Highly recommended for any practitioner looking to streamline their business!
23 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for such a thoughtful review. We’re delighted to hear that Faces has made a positive impact on your workflow and helped streamline your day-to-day operations. It’s great to know you’re finding the app both user-friendly and effective.
Excellent service
Excellent service, good communication in overall very good company
21 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for sharing your experience. We truly appreciate your support.
Faces consent
I’ve been using Faces Consent App and it has completely transformed the way i manage my clinic. Having compliance, consent forms, prescriptions, and stock ordering all in one place has made day-to-day operations so much smoother and more efficient.
19 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for sharing your experience! It’s great to know that having compliance, consent forms, prescriptions, and stock ordering all in one place is making your daily operations smoother and more efficient. We truly appreciate your support!
Great customer service & good at…
Great customer service & good at accommodating last minute. Thank you so much for always being helpful x
18 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for your feedback! We’re really pleased to hear our team could accommodate your last-minute needs and continue to be helpful.
Service was very quick and efficient
Service was very quick and efficient
18 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
We truly appreciate your support and are always here whenever you need us!
The best app for professionals!
Faces consent is the best app for professionals. From prescription, products, and training, they cover everything!
17 de janeiro de 2026
Opinião espontânea
Resposta da facesconsent.com
It’s great to know that everything from prescriptions to products and training has been helpful for you. We truly appreciate your support and are always here if you need anything!
Excellent customer services
16 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for your kind feedback! We’re delighted to hear you’ve had an excellent experience with our customer service.
Amazing service.
Amazing service.. website is easy to navigate. Incredibly quick responses to questions, queries and general enquires.
Thank you
17 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you so much for your kind feedback! We’re really pleased to hear you’re enjoying the service and finding the website easy to navigate.
Thank you so much to faces content for…
Thank you so much to faces content for all their support & fast customer service! Easy to use & reliable
16 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you for your support and are always here whenever you need us!
Great service from sushi
Great service always quick responses and very helpful!
16 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
We truly appreciate your feedback and look forward to assisting you again!
Amazing service and brilliant at…
Amazing service and brilliant at helping set everything up
16 de fevereiro de 2026
Opinião espontânea
Resposta da facesconsent.com
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience.
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