The original courier lost the clip on sunglasses I had ordered. FGD immediately dispatched a replacement pair. Excellent service The sunglasses are perfect. Good value. I would definitely use FGD... Ver mais
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Leia as opiniões dos outros
I ordered a new pair of prescription sunglasses after my old ones broke right before a big trip. I spoke to Keith, and he promised he would do his absolute best to get them to me in time. True to his... Ver mais
Great price and exactly what I wanted. I needed to speak with customer service and they got back to me quickly especially over a bank holiday. If you want prescription designer sunglasses I fully reco... Ver mais
No update on my order, no communication at all on any updates since I paid. All emails I send to them, all bounce back. It beginning to feel like a dead company and a scam.
Informações sobre a empresa
Escrito pela empresa
Factory Glasses Direct! We are the UK’s latest and hottest sunglasses and glasses provider. As our glasses come direct from our factory you get HUGE savings. We cut out the middleman!
Informações de contacto
Customer Relations, Factory Glasses Direct, TQ122JS, Newton Abbot, Reino Unido
- 01392 712350
- sales@factoryglassesdirect.com
- factoryglassesdirect.com
4,3
Excelente
42 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication & no problem with…
Good communication & no problem with order, plus price significantly less than high street opticians, would order again without hesitation
1 de março de 2025
Hadn’t classes in stock yet took our…
Hadn’t classes in stock yet took our order
22 de fevereiro de 2025
Good fast service
13 de fevereiro de 2025
Great pair of glasses with a speedy…
Great pair of glasses with a speedy next day delivery. Keith was great with the customer service too.
30 de janeiro de 2025
Lovely glasses only took about 5/6 day…
Lovely glasses only took about 5/6 day so all in all really happy with the service and glasses
27 de janeiro de 2025
Fantastic price for the frames
Fantastic price for the frames
Quick delivery
A look on you tube on how to fit the lenses and I was good to go ( I broke the frames of my previous glasses so bought identical frames)
24 de janeiro de 2025
Excellent buying experience
Excellent buying experience, the best glasses company I have dealt with.
16 de janeiro de 2025
Easy to order online
Easy to order online. Frame and lenses just what I wanted. Great price. Fast delivery just over a week.
24 de dezembro de 2024
Opinião espontânea
Easy to order and great quality glasses
2 de julho de 2024
Ordered a 47 but they sent a 46!
25 de maio de 2024
Great service and quick turn around…
Great service and quick turn around less then a week for prescription sunglasses. And just in time for my holiday.
6 de maio de 2024
A British family company top quality glasses at factory prices amazing
A British family company. Expertly manufactured the most fantastic varifocal type lense glasses best I’ve ever worn for driving, seeing satnav and reading as I drive long distances. Even put on a blue tint to reduce the horrible migraines I suffer with. SO MUCH CHEAPER THAN MY OPTICIANS AND TOP NOTCH QUALITY. THANKS TO GAVIN FOR YOUR ADVICE AND PROMPT SERVICE .
27 de fevereiro de 2024
Opinião espontânea
Great customer service if things go wrong.
We ordered a frame that was subsequently discontinued. This did cause us some inconvenience, however, the email correspondence and customer service received from Gavin has been excellent and a great solution was found. Thank you.
24 de janeiro de 2024
The glasses is good and it came a bit…
The glasses is good and it came a bit early. The glasses itself is free. I just paid for shipping and handling
17 de novembro de 2023
A free pair of prescription distance glasses
They contacted me after my order to double check whether the glasses required were for distance or reading and after confirming, was advised the order would be sent the next day. Indeed, I received the glasses two days later - what a great service!
28 de novembro de 2023
Professional quality service
Quick service also received an email before just to make sure I had chosen the correct frames before sending them so very efficient
2 de novembro de 2023
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