Family Credit Management Opiniões 

683
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Got myself in a real financial mess to the tune of close to 50k in debt with credit cards. Family Credit Management did all the leg work and managed to get me on a payment plan for 6 years to be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself... Ver mais

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Classificada 5 em 5 estrelas

I was literally drowning in credit card payments and couldn’t see an end in sight. Nothing was past due, but only paying the minimums meant I was paying more in interest than in principal. I didn’... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This has been the best process so far, no pressure and there options are personalized to your specific needs. I am so grateful my best friend gave me their website information. I will post again after... Ver mais

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Informações sobre a empresa

  1. Alívio de dívida
  2. Serviços de aconselhamento de crédito

Escrito pela empresa

Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

683 opiniões

5 estrelas
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4,9

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680 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I was literally drowning in credit card…

I was literally drowning in credit card payments and couldn’t see an end in sight. Nothing was past due, but only paying the minimums meant I was paying more in interest than in principal. I didn’t want to file bankruptcy, even though I knew it would give me a fresh start.

One day I was on TikTok and came across a girl talking about joining a DMP. After watching her video, I realized this would be the best option for me. I specifically wanted a company that could communicate through email or text because I work in a call center and absolutely did NOT want to be on the phone. Family Credit Management was the company she recommended.

After doing my own research, I decided to go with them — and I’m so glad I did. I’m going from paying about $1,400 a month down to $540.Thank you, thank you, thank you from the bottom of my heart.

17 de agosto de 2026
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Resposta da Family Credit Management

This is exactly the kind of story we love to hear! You were doing everything you could to stay current, but when so much of your payment is going toward interest instead of principal, there really can be no end in sight. At high interest rates, minimum payments can keep someone in debt for 20 years or more.

Going from about $1,400 a month to $540 is a tremendous change. That’s a huge amount of money freed up in your monthly budget, which can make a real difference, especially with how expensive everyday life has become. Even better, you now have a real path toward getting that debt behind you instead of just making minimum payments month after month.

We also love that you found us through someone sharing their own experience on TikTok, did your own research, and ultimately trusted Family Credit Management to help. And yes, we completely understand not wanting another phone call after working in a call center all day! We’re happy to communicate in whatever way makes this process easier for you.

Thank you from the bottom of our hearts for sharing your story and trusting us to be part of it. We’re excited to see you get that debt behind you!

Classificada 5 em 5 estrelas

Saved my financial future

Saved my financial future, lifting huge and I mean huge burden off my shoulders I can not thank them enough

17 de agosto de 2026
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Resposta da Family Credit Management

Hearing that we helped lift such a huge burden off your shoulders is exactly why we do what we do. Financial stress has a way of following you everywhere, and everyone deserves to feel like there is a way forward. We’re incredibly grateful you trusted Family Credit Management to help, and we’ll be right here with you as you continue toward a brighter financial future!

Classificada 5 em 5 estrelas

Easy to work with and very responsive

Easy to work with and very responsive

17 de agosto de 2026
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Resposta da Family Credit Management

We love hearing “easy to work with and very responsive!” When you’re dealing with debt, the last thing you need is more frustration or to wonder when someone is going to get back to you. We work hard to make things as easy as possible and be here when our clients need us. Thank you for the five stars and for choosing Family Credit Management!

Classificada 5 em 5 estrelas

Providing a pathway forward to escaping…

Providing a pathway forward to escaping debt. Extremely grateful for the opportunity to financially succeed, and to relieve the burden and stress. Thank you!!

10 de julho de 2026
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Resposta da Family Credit Management

What a wonderful way to put it, “a pathway forward.” That is exactly what we hope to provide. Debt can create an incredible amount of stress, and knowing you can see a path toward financial success and leave that burden behind means so much to us. We’re grateful you chose Family Credit Management to be part of that journey!

Classificada 5 em 5 estrelas

Great experience I love the service…

Great experience I love the service that family credit provides. I would recommend family credit to anyone in a financial situation. They are the very best. 5 star service.

16 de agosto de 2026
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Resposta da Family Credit Management

We absolutely love hearing this! Thank you not only for the five stars, but for being willing to recommend Family Credit to others who may be struggling financially. There are so many options out there for someone looking for help with debt, and earning that kind of trust from our clients means the world to us. Thank you for choosing Family Credit Management!

Classificada 5 em 5 estrelas

The set up for the program was easy and…

The set up for the program was easy and everything was explained. I just signed up so Im ready to get started. I am ready to get control of my debt . It is one payment a month so that makes it so much easier.

14 de agosto de 2026
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Resposta da Family Credit Management

We love hearing that! We work hard to make getting started as simple and straightforward as possible. It seems like everything in life gets a little more complicated every day, so getting control of your debt shouldn’t be one more thing to add to it. One monthly payment and a clear path forward can make things feel much more manageable. We’re glad to have you with Family Credit Management and look forward to helping you along the way!

Classificada 5 em 5 estrelas

Probably saved us from bankruptcy

VERY responsive agent got to work immediately and helped us get control of our spiraling credit card interest. We will be out of debt in 5 years and will save thousands.

21 de julho de 2026
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Resposta da Family Credit Management

“Probably saved us from bankruptcy” is something we love to hear! When credit card interest keeps piling up, it can feel like you’re paying and getting nowhere. We’re so glad we could help you get things under control and see a real finish line. Five years, thousands saved, and debt free at the end. That’s a plan we’re excited to be part of!

Classificada 5 em 5 estrelas

Great Staff! Happy I joined.

They are very transparent and make you feel like your a good person.

12 de agosto de 2026
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Resposta da Family Credit Management

Thank you! We especially love that you said we made you feel like a good person. Having debt doesn’t define who you are, and no one should ever feel judged for figuring a way to get out of it. Our job is to be transparent, listen to what’s going on, and help you find a way forward. We’re very happy you joined Family Credit Management too!

Classificada 5 em 5 estrelas

Quick and Easy

12 de agosto de 2026
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Resposta da Family Credit Management

Thank you! We believe getting help with debt should be the easy part. Our credit counselors work hard to make the process quick, simple, and easy to understand. We’re glad Family Credit Management made it that way for you!

Classificada 5 em 5 estrelas

Amazing

Amazing! Helpful, answered all of my questions in a very timely manner.

6 de agosto de 2026
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Resposta da Family Credit Management

Thank you! I looked up who you worked with and saw you had Kim as your credit counselor. Kim has been helping people at Family Credit Management for 25 of our 30 years, so there isn’t much she hasn’t seen or many questions she hasn’t answered! We know how important it is to get knowledgeable answers quickly when you’re making decisions about your finances. We’ll make sure Kim sees your kind words!

Classificada 5 em 5 estrelas

So Far So Good!

This has been the best process so far, no pressure and there options are personalized to your specific needs. I am so grateful my best friend gave me their website information. I will post again after we have been in the program for a while but so far I am so happy and relieved. This company is totally transparent.

12 de agosto de 2026
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Resposta da Family Credit Management

Thank you! We especially love that you found Family Credit Management because your best friend recommended us. There really isn’t a better compliment than someone trusting us enough to send a friend our way. Credit counseling should never be about pressure or pushing everyone into the same solution. It should be about understanding your situation, clearly explaining your options, and helping you decide what works for you. We’re so glad you’re already feeling some relief, and we’ll be right here with you throughout your debt management program. We look forward to that next review!

Classificada 5 em 5 estrelas

FCM has always been so helpful when I…

FCM has always been so helpful when I have questions and so professional and kind

12 de agosto de 2026
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Resposta da Family Credit Management

Thank you! Questions don’t stop once you start a debt management plan, and neither should the support. We want our clients to know they can always come to Family Credit Management when something comes up and get a helpful answer from someone who cares. We really appreciate the kind words!

Classificada 5 em 5 estrelas

Stop the interest payment and debt

Communication and simplicity of the process. Great communication.

11 de agosto de 2026
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Resposta da Family Credit Management

Thank you! Great communication and a simple process are two things we work hard at. A debt management plan can already feel like a big decision, so understanding how it works, how your creditors may reduce interest rates, and what to expect along the way shouldn’t be complicated. We’re glad Family Credit Management made the process easy for you!

Classificada 4 em 5 estrelas

Easy to use....affordable

The navigation of use, and promise to decrease interest rates

11 de agosto de 2026
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Resposta da Family Credit Management

Thank you! We’re glad you found the process easy to navigate and affordable. One of the biggest potential benefits of a debt management plan is the reduced interest rates that many participating creditors offer, which can make a real difference in paying off debt. We hope we earn that fifth star as you continue with Family Credit Management, and if there’s anything we can do better along the way, please let us know!

Classificada 5 em 5 estrelas

Kind people who want to support!

So far I've had a really wonderful experience with Family Credit Management. Everyone I've spoken with has been kind and understanding, which has been so nice considering how much I guilt trip myself for getting here in the first place! Responses are timely and they really make the entire process as easy as possible AND as easy to understand as possible. I'm really looking forward to having them guide me to a debt-free future!

11 de agosto de 2026
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Resposta da Family Credit Management

Thank you for sharing this! Please leave the guilt at the door when you come to Family Credit Management. People find themselves struggling with debt for all kinds of reasons, and our job isn't to judge how you got here. It's to listen, make things easy to understand, and help you figure out the best path forward. We're so glad you've felt that kindness and support from our team, and we're looking forward to being right there with you on the journey toward becoming debt free!

Classificada 5 em 5 estrelas

Chris was very helpful

Chris was very helpful, and knowledgeable. He helped me out of a very tough situation.

10 de agosto de 2026
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Resposta da Family Credit Management

Thank you! Chris is going to love seeing another review with his name in it! Being knowledgeable is important, but knowing how to use that knowledge to help someone navigate a tough financial situation is what credit counseling is really about. We’re so glad Chris and Family Credit Management were able to help you find a path forward.

Classificada 5 em 5 estrelas

Very helpful and timely so far.

Very helpful and timely so far.

10 de agosto de 2026
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Resposta da Family Credit Management

Thank you! We know how important a timely response is when it comes to your finances. When you’re worried about debt and looking for answers, sometimes an hour can feel like a day. We want people who contact Family Credit Management to get real answers from a credit counselor as quickly as possible. We’re glad we’ve been helpful so far, and we’ll be here when you need us!

Classificada 5 em 5 estrelas

Chris Stone was amazing!

Chris Stone was so understanding, caring and courteous. He made my situation so much more tolerable. He is an amazing asset to Family Credit Management. Thank you for saving my sanity.

10 de agosto de 2026
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Resposta da Family Credit Management

Thank you so much! I couldn’t wait to share this with Chris. It really means a lot to our credit counselors when someone takes the time to mention them by name, because it shows they made a real connection and made a difficult situation a little easier. “Saving my sanity” may be one of our favorite compliments yet! We’re so glad you found Family Credit Management and Chris.

Classificada 5 em 5 estrelas

Quick response time and very helpful

I filled out the form online and received correspondence from someone within an hour. I was really pleased with the help I received and the plan I was offered. Definitely highly recommend these services to anyone looking for a way out of debt.

7 de agosto de 2026
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Resposta da Family Credit Management

When you’ve decided it’s time to do something about your debt, waiting days just to get an appointment with a credit counselor can be frustrating. That’s why responding quickly is so important to us. When you call Family Credit Management, a certified credit counselor answers the phone and is ready to help. No screening process, no waiting for someone else to call you back, just answers and help when you need it. We’re so glad you were pleased with the plan we put together, and we truly appreciate the recommendation!

Classificada 5 em 5 estrelas

Seamless process/ no pushy representatives

The process has been very easy and seamless. Our credit counselor has been wonderful to work with and has not been aggressive or pushy about using their services. Overall a great experience so far and we’re excited to be debt free!

6 de agosto de 2026
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Resposta da Family Credit Management

We especially appreciate you mentioning that you never felt pressured. Deciding how to deal with debt is a major financial decision, and the last thing anyone needs is someone pushing them to enroll today or setting an artificial deadline. Our job is to explain your options, answer your questions, and give you the time you need to feel comfortable with your decision. We’re so glad the process has been a great experience so far, and we’re excited to see you become debt free too!

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