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FansBuy — By The Fans, For the World Since 2015, FansBuy has empowered over one million global fans to effortlessly access China's finest products. For ten years, we've remained steadfast to our "For Fans By Fans" philosophy, delivering professional China purchasing agency services worldwide. We've built a comprehensive service ecosystem encompassing procurement, quality inspection, warehousing, and international logistics - offering a complete one-stop solution. In 2025, we undergo a full upgrade, officially launching our new brand domain, FansBuy.com, which aligns more with our company values. This marks a new milestone in our ten-year service journey. This upgrade, based on years of user feedback and industry experience, is designed to bring you a superior shopping experience: 🏆 Honorary Certifications • PayPal Annual Outstanding Merchant • Taoworld Global Supply Chain Official Partner 🛒 Full-Platform Procurement Complete access to all product categories across leading platforms including Taobao, 1688, JD, and Weidian 🚚 Intelligent Logistics Network New international shipping routes with up to 40% cost efficiency Specialized channels for liquids, powders, batteries, and health products 90-day complimentary storage with flexible dispatch 🛡️ Comprehensive Protection Full compensation insurance for lost items, zero-risk shopping. Free 3 product inspection photos. Optional customized photo/video verification Personalized packaging solutions 💎 Premium Service Experience 7/15 bilingual customer support Real-time currency conversion with multiple payment options 💰 Exclusive Fan Benefits Six new promotional reward mechanisms, enabling you to earn additional income while shopping. - earn while you shop A Decade of Excellence · The Next Chapter We've evolved beyond a traditional purchasing platform to become a global shopping community powered by our fans. Our 2025 transformation incorporates valuable member feedback: ✔️ 300% faster system performance ✔️ Enhanced membership benefits program ✔️ Real-time logistics tracking ✔️ Upgraded FansBuy community with curated selections and faster after-sales support Join the intelligent choice of millions of fans and embark on a new purchasing experience!
China
3,5
3 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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I’m fairly new to FansBuy but am very happy with them so far. I’ve recieved one haul and have a second haul on the way currently,
Any time that I’ve had a question, I recieved a response that was prompt and helpful. The shipping agent I had used previously was not very good or reliable. I have recommended Fansbuy to several people and am very glad that I switched.
Have paid 64 Euros for my order last year , i am still waiting for my package and they don't answer my questions. It's a scam . Stay away.
Resposta da FansBuy
Dear Nuno Costa,
Thank you for bringing this to our attention. We are very sorry to hear about your experience and the frustration caused by the delay.
We take all allegations of non-delivery very seriously. However, as a first step, we need to locate your order in our system to understand what happened. To protect your privacy, please could you provide us with your order number or the email address used to place the order?
You can do this easily and securely by using the 'Find Reviewer' tool that Trustpilot has just sent to you on our behalf. This is the fastest way for us to verify your order and work towards a resolution.
We are committed to resolving this matter and look forward to helping you as soon as we have your details.
Best regards,
Fansbuy Support Team
very good experience, someone tell me to join to just chek quality and the rapidity and is good lmao.
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