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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hannan at Fare Buzz is so incredibly helpful!! I have worked with him several times on multiple trips and he's responsive, a clear communicator and very helpful. I will work with him on all my flights... Ver mais

Classificada 5 em 5 estrelas

Clients had a Christmas Markets cruise pulled out from under them because the vendor chartered the sailing. Accepting the alternative offered meant that they needed to make a substantial change to the... Ver mais

Classificada 5 em 5 estrelas

I was in a crisis with flight cancellations and reached out to Farebuzz. I was fortunate to speak with Elgart and he assisted me with booking same day flights. He was thorough and I truly couldn't ha... Ver mais

Classificada 5 em 5 estrelas

The main reason that we continue to build a relationship with Fare Buzz is due to the exceptional service we receive from Anna. If you review our booking History, you will note that we tend to most... Ver mais

Informações sobre a empresa

  1. Agregador de viagens
  2. Agência de viagens

Escrito pela empresa

For 25 years, Fare Buzz is a leading Travel Supplier delivering you convenience and unbeatable value when booking airline tickets, hotels, car rentals and vacations through our online booking website, apps or when you call or Live Chat with our dedicated customer service representatives.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Scott Kumar is the BEST agent ever

Scott Kumar is the BEST agent ever! He was very patient with me and went WAY above and beyond his call of duty! I kept changing some details on him because I didn't give full information from the beginning. He was VERY patient and even emailed me the quotes. Thank you Scott! In my opinion you deserve a raise AND promotion! 🌈✈️😎🏝️🚗🚞🏨🛳️

18 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I had an awful experience with Travel…

I had an awful experience with Travel Air Buzz and would not recommend them to anyone. They don’t honor their prices, which feels like a classic bait-and-switch. When I tried to get answers from customer service, I was met with rudeness and dismissive attitudes. It’s clear that customer satisfaction is not a priority for them. Save yourself the frustration and book your tickets elsewhere with a company that values honesty and respectful service!"

30 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had a trip for clients cancelled by…

I had a trip for clients cancelled by the river cruise company last minute. I reached out to Ana from Fare Buzz for help in cancelling and rebooking their air for a different day as an emergency and she was right there for me! I was able to book them a different trip for a couple days later and Ana helped me tremendously!!

22 de abril de 2024
Classificada 5 em 5 estrelas

Booking with Elgart

Whenever booking just flights or just flights and hotel separate, I almost always go through Fare Buzz. And when I book with you I ALWAYS only work with Elgart. Elgart is the most efficient, most kind and most respectful and professional representative there, and I say that because I have worked with others there and not gotten the same experience. Now I must let you know that when Elgart is not available there are 2 more representatives there that are back ups that I also will work with that pretty much have similar work ethics as Elgart and those 2 would be Dayton and Clinton. However, I prefer to only work with Elgart whenever I work with Fare Buzz!

27 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Three Great Experiences with FareBuzz

Have worked with FareBuzz three separate complicated international flights for wife and self. Mr. Scott Kumar is creative, patient, price-conscious and a complete gentleman. When we missed a flight in Dublin last year, Mr. Kumar made heroic - and successful - efforts to rebook us (and with even better connections than our original flight). Thank you Scott Kumar and FareBuzz!

14 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

I can't get hold of them on the phone…

I can't get hold of them on the phone to make a simple correction to my booking form. I'm in the UK. Can anyone help with a correct number. They all come up as not available.

4 de janeiro de 2024
Opinião espontânea
logótipo da Fare Buzz

Resposta da Fare Buzz

Hi Frances,

Apologies for the inconvenience.

Please share your booking no. and you can email us at cs@farebuzz.com.

Regards,
Alice

Classificada 1 em 5 estrelas

Not happy at all

I booked a one way flight to New Orleans for $111 not even ten minutes later Fare Buzz was calling and saying that price wasn’t right it was $408 and they can give it to me for $298. No, that’s not what you all are advertising on your site. He said it wasn’t up to date. I stated it should be, you all are calling not even ten minutes later so if you all can call that fast your website should be up to date. Just cancel the flight!

18 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Not good

I had a terrible experience buying an air ticket from Farebuzzer. I think you should think twice before using their services. Their website shows amazing low prices compared to everyone else. My instincts told me I should not trust something that seems too good to be true, but my bank account make me have no choice. I booked flight tickets for my family after Christmas to the New Year. The booking I received was great; it was with a good airline, not a red-eye flight, and a direct route. After booking and receiving the confirmation, I was over the moon with joy... until I received an email the next day.
In the email, they asked me to call them, but I didn't check my email until after work, so I missed their working hours. I had to postpone calling them until the following day. When I finally called their customer service, I was surprised to speak with a real person right away. However, my joy was short-lived when he informed me that the booking we had placed was sold out. The new price was five times higher than my original one, but they would try to bring it down to three and a half times the original price. To make matters worse, he claimed that the original price I had booked was impossible, and I would have to pay a much higher price to secure tickets.
Now I understand their business strategy; they may only have a very limited number of tickets available at the advertised price, and once you buy them, you fall into their trap. They now have all my information, and our family still doesn't have tickets. Dealing with Farebuzzer was not only frustrating but also time-consuming. They were dismissive of my concerns and refused to provide any meaningful assistance. One piece of advice that the customer service representative gave me was to look elsewhere for cheap prices. I took his advice and purchased our tickets for almost double the original price, but at least I received e-tickets right away.
In the end, unless you want to gamble with your luck or deal with the stress and frustration of Farebuzzer's incompetence and lack of honesty, I strongly advise against using their services. There are plenty of other reputable travel agencies out there that can provide a much better and more reliable experience.

7 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

EXCEPTIONAL SERVICE RECEIVED

What can I say??? Scott is ABSOLUTELY AMAZING!!! 😊

I needed assistance with a complicated booking, & Scott handled it with professionalism & ease. No matter how many times I called, he patiently made the necessary changes until my client was completely satisfied. His kind nature & pleasure disposition won me over, & I am so grateful that I had an opportunity to complete this booking with him. He provided exceptional service, & I just want to say: THANK YOU SCOTT"!!! I really appreciate you & everything you do!!! 😊

12 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I had the pleasure of working with…

I had the pleasure of working with Scott Kumar who has consistently gone above and beyond to assist me in booking vacation packages for my clients. From start to finish, their service has been nothing short of exceptional. Additionally, their kindness and approachability stand out. No matter how complex the request or how many questions I had, they always greeted me with a warm and friendly demeanor. Their patience in addressing my inquiries was greatly appreciated, making the booking process a breeze.

8 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Clinton

From the very beginning, Clinton displayed commendable professionalism and a keen eye for detail. His approach to ensure the smooth progress of the work was remarkable.

22 de agosto de 2023
Classificada 5 em 5 estrelas

Best Rates and Service!

Farebuzz always gets the best rates and schedules for my clients! They go above and beyond to provide great service and help when needed.

22 de agosto de 2023
Classificada 4 em 5 estrelas

Website was not clear/Customer Service is great!

Your website was not really clear when it came to booking the flight for my client on weather or a trip was economy or economy plus, so I almost booked an economy that was very limited. Luckily I caught the mistake after booking because the computer changed the other clients name for some reason to mine and the customer service guy was very helpful in fixing the mistake.

22 de agosto de 2023

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