I've ordered a variety of items from this store, including apparel, mugs, and posters. While the products themselves are fantastic-well-made exactly as described-the shipping times have been inconsist... Ver mais
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Leia as opiniões dos outros
Could not find this iconic Stevie Nicks t shirt on Amazon etc, so trawled the net, found it here, based the size on the measurements of my David Bowe Unisex -shirt, so went for the mans t-shirt, being... Ver mais
A empresa respondeu
SHAME ON YOU for creating a disgusting, antisemitic, hate promoting T-Shirt and trying to make money out of it!! The designer who created it and the admins who approved it should be fired! It’s been a... Ver mais
A empresa respondeu
The company uses copyrighted images and other designs from other companies and attempts to pass them off as their own. They are a scam and a fraud! They claim they have removed the copyrighted ma... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Fashion Open Studio! We are a global apparel store with a curated ethical clothing and accessory collection.
Informações de contacto
169 Oxford St, W1D 1NQ, London, Reino Unido
- +44 78 8318 3756
- support@fashionopenstudio.com
- fashionopenstudio.com
3,2
Aceitável
62 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordering was simple
Ordering was simple; they informed me when it arrived, and I got the T-shirt within 5 days. My mom seems really happy.
4 de agosto de 2023
Opinião espontânea
Love T-shirt
Love T-shirt. Website is easy to use, ordering is simple, and items arrived quickly.
8 de fevereiro de 2024
Opinião espontânea
Great quality and customer service
Great quality and customer service! Love my new shirt!!
18 de janeiro de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
This was my first purchase with Fashion…
This was my first purchase with Fashion Open Studio. It fit great, looked good and I appreciate that it was available in 4XL.
10 de junho de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Easy ordering
Easy ordering. Good order processing status updates. High-quality item with detailed graphics that weren't just put on the shirt like stickers. Expert years of wear.
10 de junho de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
This is my third mug ordered from here
This is my third mug ordered from here, and they're all fantastic! Definitely recommend for anyone who needs a good laugh (and a hot beverage)!
29 de novembro de 2023
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
SHAME ON YOU for creating hateful merchandise!
SHAME ON YOU for creating a disgusting, antisemitic, hate promoting T-Shirt and trying to make money out of it!! The designer who created it and the admins who approved it should be fired! It’s been already a week that you promised to remove immediately the T-shirt but it is still widely available for purchase! I will file a complaint with the Business Bureau for promoting hate speech and abysmal values!
8 de julho de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
We are sincerely sorry that the product you received contained inappropriate and offensive content, particularly regarding political opinions about Israel.
We take pride in ensuring that all our products meet the highest standards of quality and respect. We do not support or endorse any political opinions, and we always strive to maintain a neutral and balanced stance. We failed to uphold these values in this instance.
If you still see the product, it's a cache version that cannot be purchased. You can clear your browser cache, and the product will be gone.
Once again, we apologize for any distress this may have caused and appreciate your understanding. If there is anything else we can do to rectify this situation, please do not hesitate to let us know.
We understand the circumstances and the impact this issue has had on you. We hope you will consider removing the review, as we have addressed the problem and taken steps to prevent it from happening again. Your feedback is invaluable in helping us improve our services and products.
Warm regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
They sell antisemitic garbage.
8 de julho de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
We are sincerely sorry that the product you received contained inappropriate and offensive content, particularly regarding political opinions about Israel.
We take pride in ensuring that all our products meet the highest standards of quality and respect. We do not support or endorse any political opinions, and we always strive to maintain a neutral and balanced stance. We failed to uphold these values in this instance.
We have taken immediate action by permanently removing the product in question from our inventory to prevent any similar incidents in the future. Additionally, we are reviewing our product censorship procedures to ensure that such a lapse does not occur again.
Once again, we apologize for any distress this may have caused and appreciate your understanding. If there is anything else we can do to rectify this situation, please do not hesitate to let us know.
We understand the circumstances and the impact this issue has had on you. We hope you will consider removing the review, as we have addressed the problem and taken steps to prevent it from happening again. Your feedback is invaluable in helping us improve our services and products.
Warm regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Revised Review - Great customer response!
I originally posted a blistering review regarding the posting for sale of a vile, anti-semitic shirt on the Fashion Open Studio website. They very quickly sent me a personal email apologizing profusely, saying that they had removed the offensive product, taken steps toi ensure that it would not ever be posted again, and also reviewing their internal; processes to ensure that similar products will not be posted by them in the future. I found their response to be sincere and a model for how businesses should take accountability for their mistakes. My review goes from 1 star to 5.
27 de junho de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
We are sincerely sorry that the product you received contained inappropriate and offensive content, particularly regarding political opinions about Israel.
We take pride in ensuring that all our products meet the highest standards of quality and respect. We do not support or endorse any political opinions, and we always strive to maintain a neutral and balanced stance. We failed to uphold these values in this instance.
We have taken immediate action by permanently removing the product in question from our inventory to prevent any similar incidents in the future. Additionally, we are reviewing our product censorship procedures to ensure that such a lapse does not occur again.
Once again, we apologize for any distress this may have caused and appreciate your understanding. If there is anything else we can do to rectify this situation, please do not hesitate to let us know.
We understand the circumstances and the impact this issue has had on you. We hope you will consider removing the review, as we have addressed the problem and taken steps to prevent it from happening again. Your feedback is invaluable in helping us improve our services and products.
Warm regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Awful people supporting terr0rism…
Awful people supporting terr0rism created this shirt
4 de julho de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
We are sincerely sorry that the product you received contained inappropriate and offensive content, particularly regarding political opinions about Israel.
We take pride in ensuring that all our products meet the highest standards of quality and respect. We do not support or endorse any political opinions, and we always strive to maintain a neutral and balanced stance. We failed to uphold these values in this instance.
We have taken immediate action by permanently removing the product in question from our inventory to prevent any similar incidents in the future. Additionally, we are reviewing our product censorship procedures to ensure that such a lapse does not occur again.
Once again, we apologize for any distress this may have caused and appreciate your understanding. If there is anything else we can do to rectify this situation, please do not hesitate to let us know.
We understand the circumstances and the impact this issue has had on you. We kindly hope you might consider removing the review, as we have addressed the problem and taken steps to prevent it from happening again. Your feedback is invaluable in helping us improve our services and products.
Warm regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Just what I wanted!
8 de junho de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Arrived quickly
Arrived quickly. Fast transaction. The size and quality are exactly as I expected.
Love that!
23 de abril de 2024
Opinião espontânea
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Excellent choice on the high-quality…
Excellent choice on the high-quality t-shirt! The logo is crisp and clear, and it fits perfectly. I really appreciate the fantastic delivery service; it arrived just in time for the big game. Thanks a lot!
24 de abril de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Could not find this iconic Stevie Nicks…
Could not find this iconic Stevie Nicks t shirt on Amazon etc, so trawled the net, found it here, based the size on the measurements of my David Bowe Unisex -shirt, so went for the mans t-shirt, being a curvier lady, mens tend to be bigger too, arrived quite quickly, it is gorgeous, fit perfect :) Good price also ( The postage was pricey, just my opinion) One happy Stevie Nicks fan. thank you :)
25 de abril de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Good shirt
Good shirt, fast shipping, and best service. Really impressed with their service. My shirt's print is blurred and they send a new shirt immediately, free of charge. thank Jacob for your support. They can take care of anything about my order. This is an Awesome shirts. Very good quality. Well worth the money.💰 would be back to purchase again.
3 de maio de 2024
Resposta da Fashion Open Studio
Hi David,
Thank you so much for your excellent review! We're thrilled that you had a positive experience with our service and that Jacob could assist you efficiently. We always strive to ensure that our products meet your expectations, and we're glad we could promptly resolve the issue with your shirt.
Your satisfaction is our top priority, and it's great to know you're pleased with the quality of our shirts. We look forward to welcoming you back for your next purchase. Thank you for choosing us and for taking the time to share your feedback!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Very quick delivery and perfect fit.
5 de maio de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
The story of the shirt breaks my…
The story of the shirt breaks my heart,no one deserves that, and that capital cop was promoted,I received the shirt today and it is fine work, Thank you for printing it so I and hopefully other buyers of this shirt will not let Ashli be forgotten,like the whole Damn media has done .
24 de abril de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you for sharing your thoughts and feedback. I'm glad to hear that you received the shirt and appreciate the quality of the work.
Your satisfaction is our top priority, and your feedback helps us ensure we're meeting our customers' expectations. We look forward to serving you again soon!
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
This looks to be a very funny design on…
This looks to be a very funny design on this mug. I was a little bit worried because no review for this mug, but I was really surprised. Good item and received within 8-9 days. I was thankful for this vendor.
19 de abril de 2024
Resposta da Fashion Open Studio
Hi there,
Thank you so much for taking the time to leave this excellent review. We're thrilled to hear that you enjoyed the mug's design and that it reached you in good time!
Your satisfaction is our top priority, and your feedback helps us ensure we're meeting our customers' expectations. We look forward to serving you again soon!
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
I had a problem with my address
I had a problem with my address. Contact them and receive response after some minutes. Problem was solved, satisfied. The shirt is good quality, soft correct design and size.
23 de abril de 2024
Resposta da Fashion Open Studio
Hi,
Thank you for sharing your experience with us! We're glad to hear that your issue was resolved promptly and to your satisfaction.
We take pride in the quality of our shirts and are thrilled that you are happy with the design and fit. If you have any more questions or need further assistance, please feel free to contact us.
We look forward to serving you again soon!
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
Resposta da Fashion Open Studio
Hi there,
Thank you so much for your kind review! We're thrilled to hear that you were satisfied with the quality and speed of our service. Your satisfaction is our top priority, and we look forward to serving you again soon!
Best regards,
Jacob Owen
Customer Service Consultant
Fashion Open Studio | Experience Fashion In A New Light
T: +44 7883 183756 | E: support@fashionopenstudio.com
W: fashionopenstudio.com
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