This is my 2nd attempt at reviewing
This is my 2nd attempt at reviewing. My initial review does not appear to be available, so this is my 2nd attempt.
I initiated a claim in March and after a month was told my claim was accepted by Wizz Air but they were awaiting payment from them.
Despite emails to Fastclaim.eu, I’ve not received any monies and only 1 reply saying to bear with them.
Next step is to use their FB page then onto claiming via EU rules for internet fraud.
Hope you all have a better experience.
Resposta da Fastclaim
Hello Mr.Sutherland
We are sorry to hear you was not responded on time, we always try to give a quick responce as much as possible.
Of course there is a summer time high season and sometimes our collegues are very busy. Our philosophy is to deliver the passengers direct contact, not using machine respondings.
I did the follow up and you were responded with positive feedback regarding your case but still we are in position waiting for the airline to deliver the payment.
You may check so far we are always reliable to our clients but sometimes you just need to wait and have more patiance.
We always win.
Kind Regards, Mirosalv / FastClaim Manager
