Fast Labels Opiniões 

2846
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have been using Fast Labels for all our stickers and labels for years. Fantastic service and quality product, always helpful staff at the end of the phone if there are every any issues or further q... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast Labels are quick and easy to deal with. The online process is easy and the team are there to support if needed. The prices are competitive too. I use Fast Labels for most of my labelling... Ver mais

Classificada 5 em 5 estrelas

They are the best company I came across starting from the customer service always happy to help and take time to answer any questions and understand what you need, then the quality of the actual labe... Ver mais

Classificada 5 em 5 estrelas

I Run a family business. We are all about a quality service that you can rely on and that’s exactly why we use FastLabels. You know you’re going to get exactly what you need and at the right price. Th... Ver mais


Informações sobre a empresa

  1. Impressora de etiquetas personalizadas
  2. também em
  3. Fabricante de autocolantes
  4. Loja de impressões e letreiros

Escrito pela empresa

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(2846)

202 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Absolutely outstanding service

Absolutely outstanding service, couldn’t have been more helpful. Being less than tech savvy my designs weren’t quite right but they were patient and went above and beyond to help alter them. Received today and they look amazing. The fact they are local to me and that I’m supporting a local business is a bonus. Thank you. I will be getting all my future labels from here.

25 de março de 2026
Opinião espontânea
logótipo da Fast Labels

Resposta da Fast Labels

Hello Rebecca,

Thank you so much for such a wonderful review.

We’re really glad we could help get your designs adjusted and make the process feel easier for you. It’s lovely to hear the labels arrived looking amazing, and we really appreciate you choosing to support a local business.

We’d be more than happy to help with any future labels whenever you need them.

Kind regards,
Keeley
Sales & Support Development Lead

The FastLabels Team

Classificada 5 em 5 estrelas

Fantastic service

We've been using Fast Labels for years now and they've always been fantastic. We've had very few issues with them but when they do occur, they're always fixed extremely quickly. I don't think there's a UK based company who offers the level or service and quality that Fast Labels does. I feel like at a time when companies go out of their way to make their customer service practically invisible or at times unavailable, Fast Labels should be congratulated on it not only being accessible, but excellent and friendly. Really, really can't recommend them enough!

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I placed an order with Fast Label

I placed an order with Fast Labels about a month ago, and at first I wasn’t completely happy with the end product. That said, even then, the print quality was amazing and the paper itself was of really high quality. My disappointment was more with the final outcome than the materials or printing standard.

After I posted my review explaining both my dissatisfaction and my appreciation of the print quality, someone from the team responded very quickly. From that point on, I received some of the best customer service I’ve ever experienced. They truly went above and beyond to help me, and the level of care, support, and patience they showed was outstanding.

In the end, the final print quality was amazing and everything turned out perfectly. I honestly can’t thank them enough. If anything, I probably became a bit annoying during the process, but they showed nothing but patience and professionalism throughout, which I really appreciated.

A company that not only delivers great quality, but also stands by its customers and works hard to make things right. Thank you, Fast Labels.

5 de março de 2026
Classificada 5 em 5 estrelas

Great Company

Great Company, communication with designers execellent, and arrived on time. No negatives in all the times I have used them from product labels. Highly recommend

8 de março de 2026
Classificada 5 em 5 estrelas

I actually cancelled my order last…

I actually cancelled my order last minute. As we needed further help on a separate design for tamper sticker. After cancelling order we were given a sample of one of our labels, around 100 labels given free. I am very impressed. Will order just before start of the honey harvesting time

4 de março de 2026
Classificada 2 em 5 estrelas

Every order over the last 18 months has had an issue

We are a Doncaster based manufacturer and originally chose Fast Labels because we wanted to support another local business. For a long time things were generally fine, aside from the odd request not being followed.

However, over the past eighteen months the service has declined. A large order of front and back labels arrived in clearly different quantities. The rolls were very different in size. We sent images to customer services and were told they would only investigate if we unrolled and manually counted thousands of labels, which would have made them unusable on our machine.

After numerous phone calls to my mobile, I was persuaded to give them another chance. I spent around 30 minutes uploading multiple artworks for a new order, only to be told the files had not uploaded and I would need to send them again. I needed the labels quickly so placed the order elsewhere instead. Cancelling the order with Fast Labels, despite them having no artwork, was difficult. I was repeatedly told it had to be approved by a manager, but there were apparently no managers available.

Following this, I received a call from the Managing Director and was assured our account would be closely monitored. I was again persuaded to give them another chance. Despite that, further orders were not processed until chased, approval emails were not received, and one order was reportedly stuck in the system.

Our most recent order sums it up. I ordered two designs, 146 labels each, and specified machine application rolls. This was a small quantity as we will shortly be changing the design and just needed something to tide us over. I expected one roll per design that could go straight onto our machine. Instead I received 10 small rolls of around 30 labels each. These cannot realistically be used for machine application as the rolls would need changing constantly, which defeats the point of paying for that option in the first place.

When I raised this with customer services, I was told it was due to how the labels run across their print bed. They have since acknowledged this should have been discussed with us before printing, but no resolution has been offered.

I have given them far more chances than I should have in the hope of supporting a local company, but over the last eighteen months every single order has had an issue, and that is not an exaggeration. I genuinely tried to keep the work local, even paying higher prices to do so, but the repeated problems mean I have now moved our business elsewhere permanently.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Fast Labels

Resposta da Fast Labels

Hi Lynsey,

Thank you for taking the time to leave such detailed feedback.

We are genuinely sorry to hear how disappointed you have been with your experiences with us. As a fellow local business, we truly appreciate that you originally chose us because you wanted to support another Doncaster-based company, and we are sorry that we did not deliver the level of service and consistency you should have been able to expect.

We did try to resolve the issues raised at the time back in February, but having reviewed your feedback again, we have reached out to you directly because we would really like the opportunity to do more and try to put things right properly.

We acknowledge the concerns you have raised, including previous order issues, communication around artwork and approvals, delays, and the way your most recent machine-application order was supplied. We also recognise that your recent order should have been discussed with you before production once it was clear the labels would be supplied across multiple smaller rolls rather than in the format you expected.

Your feedback is being reviewed internally so we can improve how we manage order checks, proof reminders, production queries, and communication where order specifications may not match a customer’s expectations.

We completely respect your decision, but we are very sorry to have lost your confidence. Your business has been important to us, and we would genuinely appreciate the opportunity to speak with you directly and see if there is anything further we can do to rebuild your trust.

Kind regards,
Keeley
Sales & Support Development Lead

The Fast Labels Team

Classificada 5 em 5 estrelas

Customer Service and Print Quality

Keeley at Fast Labels offered some great customer service. Their print quality matches the top industry standard and we've verified that by comparing to other printing companies. We will be sure to return should circumstances require.

23 de fevereiro de 2026
logótipo da Fast Labels

Resposta da Fast Labels

Hi Adam,

Thank you for your feedback. We are sorry that, after using us for around 15 months, your experience became frustrating enough for you to change supplier.

We appreciate this review was left some months ago, but we have revisited it because we do not want to leave things unresolved. We did try to address the matter at the time, but we have contacted you again directly to see if there is anything further we can do to put things right.

The issues you raised around invoicing, delivery notes, label quantities, and inconsistent roll specifications are all concerns we take seriously. We understand these problems would have caused disruption for your business, especially when labels are needed for manufacturing use.

Your comments have been reviewed internally, and we are using them to improve how we check orders, communicate specifications, and manage documentation before dispatch.

We are sorry to have lost your confidence and your business. We would genuinely value the opportunity to speak with you again and see whether we can rebuild that trust.

Kind regards,
Keeley
Sales & Support Development Lead

The Fast Labels Team

Classificada 4 em 5 estrelas

It would have been 5* if not for initial concerns

It would have been 5* if it hadn't been for the significant difficulties I experienced with my initial order, which had made me wary of dealing with the Company. However, some time later I was contacted by customer service, with the intention to ensure my concerns were addressed to my full satisfaction - which they subsequently were. Based on the outcome, I can definitely recommend this company.

13 de fevereiro de 2026
Classificada 1 em 5 estrelas

I have not received my labels yet - since 29/01/26

Its been almost a month that i ordered my labels and they still have not been delivered!!!

I thought you called this service "fast labels"!!! This is more of "slow" labels and I am disappointed to say the least .

12 de fevereiro de 2026
logótipo da Fast Labels

Resposta da Fast Labels

Good Morning,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear you haven't received your order yet.

After reviewing your order, I can see that our design team made the requested amendments to your artwork and sent you proofs for your review. We’ve been awaiting your feedback so we can proceed with completing your order.

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

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