FastPark Heathrow Opiniões 

154
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve used FastPark 8 times, and smooth and straightforward every time. I dropped off on 18th September and returned on 3rd October, staff were on time and a smooth handover. Very reasonable charges, f... Ver mais

Classificada 5 em 5 estrelas

We have used Fastpark Heathrow for over 8 years now, at least once a year and have to say that they go above and beyond 5 star customer service ! I had an issue this year that arose completely due to... Ver mais

Classificada 5 em 5 estrelas

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (... Ver mais

Classificada 5 em 5 estrelas

Used these twice this year now and both times had excellent service, even when I had trouble getting home and was delayed a few days they were very understanding and helpful. Will definitely be using... Ver mais

Informações sobre a empresa

  1. Serviço de estacionamento personalizado
  2. também em
  3. Parque de estacionamento

Escrito pela empresa

With over 10 years of expertise and 10,000’s of very happy customers each year, we pride ourselves on being the most professional and reliable Meet & Greet Valet Parking Service at Heathrow Airport. We have built our reputation on years of 1st class service and carefully attending to each clients individual needs.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

154 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,9

Todas as opiniões

(154)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I’ve used FastPark 8 times

I’ve used FastPark 8 times, and smooth and straightforward every time. I dropped off on 18th September and returned on 3rd October, staff were on time and a smooth handover. Very reasonable charges, for an excellent service. Well done Adam and thanks again.

3 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The best customer service year after year !!

We have used Fastpark Heathrow for over 8 years now, at least once a year and have to say that they go above and beyond 5 star customer service ! I had an issue this year that arose completely due to our own fault and Fastpark went out of their way to help us and support us of which i will be ever grateful for ! They are always friendly, professional, trustworthy, on time, incredibly helpful and look after our vehicles. The booking process is easy and rates very competitive. I highly recommend them to everyone. Thank you Fastpark you get the medal for best customer service UK :-)

6 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Great service. There representative was there on time and car was waiting for us in the car park for us on our return. Can not fault the service. First time I have used this company so I was a little nervous as to how things would work. They were great value for money as well. Will definitely use again.

I had one slight hiccup in that I received a parking notice relating to when I was away. The car had been parked in a Raddison hotel car park. I immediately advised Fast Park who immediately dealt with the issue in having the notice cancelled. Apparently the driver keyed in the incorrect reg number. I put this down to human error. Can also advise that they refunded me the £12.50 charge levied by my employers leasing company for handling the notice. Also pleasing to see that the car was parked up in a legitimate hotel car park and not some remote random field.

Given my overall experience I would highly recommend this company and will certainly use again myself as i can’t fault them.

17 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Used these twice this year now and both times had excellent service, even when I had trouble getting home and was delayed a few days they were very understanding and helpful. Will definitely be using them again.

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Prompt and professional service.

Prompt and professional service.
The collection was at 5am. Although I got lost and did not go to the right collection point the driver made alternative arrangements and came to T3 drop off where I was without question. On return there were no delays and communication was excellent - they contacted me just before I was about to call as instructed and instruction/direction was spot on. If travelling from LHR again, I would definitely use their service.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent in every area

Researched a number of companies and opted for FastPark based on price and reviews, although not the very cheapest still less than half the price of Heathrow's official equivalent.
The service was superb, we were contacted on our way to the airport and the driver was there waiting to take the keys when we arrived. Upon our return (from Australia), again received a call whilst waiting for our baggage and when we arrived at the car park there was our car, in excellent condition.
Staff were helpful and friendly in person and on the phone, I will definitely be using this service again.

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Used this company for the first time when flying off for a for a week away. The instructions were spot on - we were running about 30 minutes behind ourt booked slot and FastPark called us to check how far away we were from Heathrow. They met us at the drop off point and took the parking ticket off me to pay it. Same story on the way back - called me as we stepped off the plane. I confirmed with them when we had reached baggage reclaim and the car was waiting for us when we arrived at the pick up point. My only criticism is that the guys meeting us had nothing to identify that they worked for FastParking, so I had to work out who to talk to - a badge or branded gilet would help?

21 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service, Communication, all excellent!

We have used this company around 4 times now and their service is excellent. we booked last minute for a long weekend trip to NYC, and the communication was excellent and collection, drop off, both seamless, all at last minute notice.
We will continue to use this company as far and above, the best out there. many thanks

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to book, value for money and very punctual

This is probably the third time we have used their service and every time it has been exceptional. They are always there to meet you on arrival for drop off and are very quick to meet you when your return. Easy to book and amazing value for money would highly recommend.

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A real find

Polite, helpful and extremely efficient service, and at a very reasonable price - a fraction of the cost of others. I would highly recommend and will definitely use again at Heathrow.

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely use again !

Having decided to cancel our arranged parking with another provider because of a major decline in positive reviews, we turned to FastPark 10 days before our 34 day holiday. They were brilliant- there when we arrived at T3 Heathrow at 6 am and only a 5 minute wait for them to drop the car off at T2 on our arrival back from Singapore (Plane came in early and amzingly no hold ups in customs and baggage collection ). Car had even been jetwashed before and the fee included the parking charges so no extra to pay. Very good and pleasant service and will definately use again

28 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exemplary service as promised

Professionalism and customer service at its best. We have always avoided valet parking having read all the horror stories but, this time, just had no choice and we are converted! Fast Park are one of the most efficient, friendly and professional companies that we have met on our travels. They called to confirm the terminal when we were about 1-hour away (we'd made a mistake - oops!), while the pick up and return was seamless. They even called to advise a 5 minute wait due to the driver being stuck in a queue to the car park. It's those small touches that elevate the customer experience above the rest. The car had been parked close to the airport, was clean and the driver paid the short stay fee then gave us the exit ticket. Well done, Fast Park - exemplary service as promised. Look forward to parking with you again :)

30 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just returned from a trip

Just returned from a trip, travelling in and out of T5. I was really worried about Meet & Greet, given the shocking reviews on most companies.

FastPark were superb- really friendly, well organised, calm and efficient. They were really prompt on collection and honestly I'll make a point of using them every time.

24 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely no complaints about this…

Absolutely no complaints about this parking experience . We have used many different companies for parking at Heathrow but this one is the best so far . Cost was a bit more than others but I went by the good reviews this time and paid the extra to use Fastpark Heathrow . I’m certainly happy that I did . They rang us on the way to the airport and were waiting when we arrived . Both the driver and the person on the phone spoke excellent English and were extremely friendly and polite . On return they rang me as we entered the luggage area and I let them know when our bags had been collected . We only waited a few minutes for the car to arrive and be on our way . They pay the short stay parking fee . I would definitely book with them again !

17 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful every time

Wonderful every time. I’ve used three times and they are perfect on each occasion. Extremely courteous and punctual and professional. I used a different premium company at Gatwick and they were vastly inferior to Fast park. My brother even said fastpark were too good. There are so many firms competing for this business that it is great to have found such a reliable product.

13 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Convenient, reliable and cost effective service

I have used FastPark Heathrow on 3 separate occasions and have found their service excellent and very competitively priced.

They offer a valet meet-and-greet service for less than the price of Heathrow's cheapest on-site parking with shuttle bus. In my experience, they have always arrived promptly for pick-up and drop-off (which happens in the terminal's short stay car park). I also found them to be very easy to contact by phone and whatsapp.

Also, unlike some other services, the price includes the cost of entering and exiting the short stay car park for drop off and pick-up, so there are no additional or unexpected charges. All they ask is that you call them to confirm your arrival time at the airport, and once you land.

On one occasion, I had to confirm my travel time at the last minute, and was able to book valet parking with FastPark the same day as I travelled via whatsapp and pay via invoice. Truly can't recommend them enough!

18 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service Yet Again

This is now the second time for us to use FastPark Heathrow and yet another 5 star service .
We have 2 further overseas trips booked this year and we will definitely be using FastPark Heathrow again .
Professional service again with no problems at drop off , telephoned the company as stated 20 mins before our arrival and such an easy drop off .
On our return within 5 mins of walking off the plane I had a courtesy arrival call on my mobile and then after our luggage collection I rang and our car was waiting at the terminal and the car parking entry ticket that is all included in the price was validated and off we went all within an hour of landing .

21 de agosto de 2025
Opinião espontânea

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