The online ordering service is good. The returns to my local Fat Face shop in Amersham were so easy with the help of the wonderful staff. Makes me not worry about the sometimes ‘hassle’ of ordering... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see wha... Ver mais
A empresa respondeu
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I fo... Ver mais
A empresa respondeu
Clothes are of high quality and FatFace always deliver. The staff are always polite and helpful.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
73 Sycamore Road, HP6 5EQ, Amersham, Buckinghamshire, Reino Unido
- 01494 723353
4,8
Excelente
74 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely leather bag at a great price
Lovely leather bag at a great price . Feel safer and hands free when I have a cross the body bag ! Thank you :)
25 de maio de 2024
Resposta da FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new purchase. I hope you continue to enjoy our products as much as we do.
All the best, MM
These jeans are the best
These jeans are the best. Ordered quite a few pairs of wide legged and straight jeans in Fat Face (and other shops) to find a pair which were wide but not too wide and would suit a small person. I found a pair in FatFace that fitted perfectly.
(They weren’t available in the shop in size 8 so ordered online. They are such a good fit, comfortable and flattering. Since I had found my perfect fit, I ordered 2 other pairs of Elsie jeans in a darker colour for the Winter but unfortunately 2 size 8’s were very different sizing from one another, one smaller than the first pair (which were perfect) and one larger (and significantly longer) than the first pair. So both had to be returned unfortunately. With the increase of online shopping please be consistent with sizing, as it is frustrating for the shops and the customers. So happy with my first pair though.
13 de maio de 2024
Resposta da FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you have been loving your jeans but I do apologise for the difference in sizing. Please be assured that this will be fed back to the appropriate team for review.
All the best, MM
Good we service from online delivery to store.
Went into Fatface Amersham one weekend looking for a summer shortsleeve shirt or two, and none of the shirts fitted me. So decided to check out the website, and they did have a bigger size, so had that delivered to the store. Online I could also select the Long fit. Good service, fast turnaround and the store holds it until you can collect. Returns is as usual, returns label in the bag. So a good experience. Normally I would be a XXL as M&S shirt sizing but a XXXL fat face.
29 de abril de 2024
Resposta da FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Original design
Original design, high quality fabrics, precise shopping service.
So far I have purchased 7 FF products, I am probably one of the few customers in Poland with such a number of FF products.
23 de abril de 2024
Resposta da FatFace - AMERSHAM
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying our items and that you love the high quality fabrics used. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Resposta da FatFace - AMERSHAM
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
friendly helpful staff
20 de março de 2024
Resposta da FatFace - AMERSHAM
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always good customer service
Always good customer service. Clothes lovely relaxed styles and nice colours. Shop clean and welcoming with good selection. Staff lovely and helpful
23 de março de 2024
Resposta da FatFace - AMERSHAM
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - AMERSHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Snuggly Hat
Love that the inside of the hat is lined with a snuggly fleece material as well.
It is beautiful inside and out.
15 de fevereiro de 2024
Resposta da FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your hat, and we look forward to welcoming you back soon.
Take care.- GM
Resposta da FatFace - AMERSHAM
Hello Karen
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Good efficient service
24 de janeiro de 2024
Resposta da FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our service.
We hope you love your order!
Take care. -GM
Great store and products
Shopping at FatFace instore or online is very easy. The stores are always well presented. I really appreciate seeing the clothing on two different shape/size women online as it really helps to see what will suit me. I find the returns process simple. The only thing I would like to see change is that it be possible to find out what is available instore when looking online.
9 de janeiro de 2024
Resposta da FatFace - AMERSHAM
Hi Nicky,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and I will pass your feedback onto the appropriate department. In the meantime, if you would like to check store's stock before making the journey, please do give the store a ring.
Take care, LC.
Love the quality of the clothing
Love the quality of the clothing . Friendly staff
6 de janeiro de 2024
Resposta da FatFace - AMERSHAM
Hi there,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
Fat face has some great quality…
Fat face has some great quality clothing , I love their children's collection excellent quality and washes well and I love their eco friendly tags those little things matter a lot . 😊
30 de dezembro de 2023
Resposta da FatFace - AMERSHAM
Hello Divya
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
The shirt I ordered as a Christmas present…
The shirt I ordered as a Christmas present turned out to be too big. When I returned it to the local store, there were none left in the size required, nor online, but the staff were kind enough to ring a couple of other branches and located one for me.
13 de dezembro de 2023
Resposta da FatFace - AMERSHAM
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent shorts
Excellent shorts. This is the second pair that I have bought for my husband. He is very tall so the extra long 12” length suits him nicely.
9 de dezembro de 2023
Resposta da FatFace - AMERSHAM
Hello Sally
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Website & store experience excellent
I bought a dress in the shop but decided I needed a longer length. I was able to order it online & have it delivered to the shop - who gave me a refund for the original. All very painless and delivery was speedy. Staff at the Amersham store were very pleasant and helpful to deal with.
13 de dezembro de 2023
Resposta da FatFace - AMERSHAM
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
products match excellent service
The jeans I optimistically ordered in a 10 online were too tight! I explained to staff and received excellent service and left the store with correct fit from current stock.
24 de novembro de 2023
Resposta da FatFace - AMERSHAM
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quick delivery to shop
Quick delivery, good quality, fitted well and a bargain in the sale!
20 de novembro de 2023
Resposta da FatFace - AMERSHAM
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleased with my jumper
Pleased with my jumper and the staff were polite and helpful.
20 de novembro de 2023
Resposta da FatFace - AMERSHAM
Hello Michelle
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.