I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Ver mais
A empresa respondeu

4 St Lawrence Street, SouthGate, BA1 1AN Bath, Somerset, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I find the on line ordering very easy. Collecting in store is easy. I recently called the customer service number to ask about some V&A print trousers which I wanted to exchange for a smaller size,... Ver mais
A empresa respondeu
Quick delivery, well-made, stylish clothes and professional staff. I had to return items as they were too large and all staff I encountered in your Bath branch were friendly, helpful and polite.
A empresa respondeu
Quick delivery , good quality and nice style . Reasonable price also . Will definitely come back again and highly recommend . Than you Fatface !
A empresa respondeu
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Reino Unido
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Great choice in garments helpful staff great price

Resposta da FatFace - BATH
Caryl Thomas was extremely helpful going the extra mile. My wife and I went into branch and ordered the rose cardigan as the shop did not have a size 14. It was ordered and sent to an address that is no longer accessible to us. Caryl rang customer service and sorted our problem reordering the cardigan and ensuring that it is delivered to the correct address. Caryl is a star, she is alway happy to help and is happy and smiling whenever we see her.

Resposta da FatFace - BATH
The products from fat face are always top quality, the dress I bought was lovely and has pockets (always a bonus for me) the staff in the shops are always polite, Friendly and very helpful keep it up fat face 👍

Resposta da FatFace - BATH
I love this dress! Great colour, great fabric, and a great fit.

Resposta da FatFace - BATH
I love fat face goods, all of them. My recent purchase of jumper, spring/summer sandals and two pairs of trainers was yet another successful order. Plus the fact that I could pick it up from my local store in Bath, try on and take home.

Resposta da FatFace - BATH
Beautiful clothes, a wide selection of colours & designs. Very good sale prices.
Friendly staff, large variety of stock.

Resposta da FatFace - BATH
Ordered on line, garments delivered to fat face store, brilliant service, very pleased with my order, Will use this service again soon, many thanks fat face .

Resposta da FatFace - BATH
Super speedy to the store delivery , great communication and wonderful products too ! Very pleased all round thank you

Resposta da FatFace - BATH
Ordered on line, click & collect. Simple to use, notified when product arrived in store. Assistant obtained the order quickly, checked product and was able to leave packaging at the store.
The Lyndhurst canvas messenger bag is a good size, strong & well made. My husband is very pleased with it.

Resposta da FatFace - BATH
Very prompt delivery and ALWAYS quality products 👍

Resposta da FatFace - BATH
I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing jeans that I always strugglers find and I honestly left the shop feeling so much better about myself.
She was attentive and very knowledge of the FatFace stock. She was also extremely friendly. She really made my shopping experience at FatFace.

Resposta da FatFace - BATH
Brilliant range, fast service when I collected and good quality clothing.

Resposta da FatFace - BATH
The quality is always great. I always struggle with crazy sizing (im a 14. So can range from 12 to 20, depending on the shop). Fat face seems to be consistent. Pretty much all the dresses have pockets and the material feels really nice. I brought everything in the sales… they have great sales!!

Resposta da FatFace - BATH
Very pleased with my purchase the Teddy coat.

Resposta da FatFace - BATH
Excellent customer service at this store.
Lovely shop.

Resposta da FatFace - BATH
Very friendly staff, clothes are comfortable and look great.

Resposta da FatFace - BATH
Amazing service
I saw a wallet in a shop in bath
I wrote to customer service
They immediately located one
I could not believe my luck when it arrived two days later
Amazing customer service and with just my description of product
So many thanks to you

Resposta da FatFace - BATH
Good quality clothes friendly staff and helpful prices resonable for high standard clothing materials only downfall need more new stock in

Resposta da FatFace - BATH
I bought a jacket online before Christmas but needed to return it as it was too big. Really lovely, great quality jacket though - so I was keen to try and get a smaller size.
To save postage, I returned the original to the Bath store (it's great that you can return online purchases to a store) and was very glad I did, as Leo there was very helpful in processing the return smoothly, but also in helping locate other stores in the area that were showing stock - as the main website was sold out.
Leo took the time to note down a couple of stores for the next two sizes down so I left armed with some really helpful information - thanks Leo.
I've bought a few things from FatFace recently - and have been really impressed with the quality of the items, loving the 'tall' range - and have had great customer service from them too.

Resposta da FatFace - BATH
My mum and I were served by Drew on 22/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!

Resposta da FatFace - BATH
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