Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Ver mais
A empresa respondeu
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... Ver mais
A empresa respondeu
I have loved FatFace for a long time. I like to have a look online and in store when I get the chance. Their style is very much the same as mine. The quality is outstanding. Sometimes a bit expensive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
1 Victoria Square, BT1 4QG, Belfast, Reino Unido
- 028 9031 1597
4,7
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I collected following a delay of sorts
I collected my ordered without incident, however was only given a choice of 3 dates for store collection, all of which were too soon, though given 10 days for collection not a big issue. Constant apologies on delay, ordered arrived in store on the day I was planning to collect, so all good in the end, thank you.
13 de agosto de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered to Store Belfast Victoria…
Ordered to Store Belfast Victoria Centre. Friendly staff.Efficient and helpful. Tried garment on as invited and unfortunately it did not fit.Quick return 😑. Very good customer service and care.
4 de agosto de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Items delivered promptly and in perfect…
Items delivered promptly and in perfect condition. I love the quality of the clothes from Far Face
2 de julho de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One of the few outlets that does a good…
One of the few outlets that does a good “tall” fit! Thank you :-)
11 de junho de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothing not arriving on scheduled day…
Clothing not arriving on scheduled day but still being charged full delivery price.Received the items today and very happy with the quality of the clothing.I do understand delays can happen and I certainly will be using Fat Face in the future.
8 de junho de 2025
Resposta da FatFace - BELFAST 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service!
Online order was delivered on time. And returns were dealt with promptly, with refund processed very speedily.
25 de maio de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Staff are always so friendly and helpful
Good range of clothes
3 de maio de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service as usual.
2 de maio de 2025
Opinião espontânea
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered on line as well as visiting…
Ordered on line as well as visiting your shop in Belfast. online was very easy to use and the staff in Belfast shop were very friendly and informative
16 de abril de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service is first class.
Customer service is first class.
Nothing was too much trouble for Lauren.
She helped me choose items and made several trips to get different sizes and styles giving a very honest opinion on what suited me best.
I left with a beautiful dress and pair of cropped jeans.
Will be making a return visit
1 de abril de 2025
Opinião espontânea
Resposta da FatFace - BELFAST 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
Visited the Belfast store this morning…
Visited the Belfast store this morning and the staff were extremely helpful and friendly
28 de março de 2025
Opinião espontânea
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order pleased with…
Quick and easy to order pleased with item bought like the picture
22 de março de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Helpful and enthusiastic staff
Helpful and enthusiastic staff - changing room facilities and of course all the lovely stock to choose from
23 de fevereiro de 2025
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The product range could be bigger
The product range could be bigger, but the staff were very Helpful and chatty (in a good way).
22 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great store with high quality products
Great store with high quality products. Highly recommended
21 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Only opened my parcel and last night I…
Only opened my parcel and last night I took the labels off only then to discover a hole in the shoulder of the dressing gown
18 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that your item arrived in a poor condition. I trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.