Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Ver mais
A empresa respondeu
Localização
Alterar localização52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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Leia as opiniões dos outros
I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Ver mais
A empresa respondeu
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Ver mais
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Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Ver mais
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Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Reino Unido
- 01482 880039
4,7
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love FatFace
I love FatFace - their designs and colours. The staff in my local branch are also really lovely and offer excellent customer service.
The only reason for not giving 5 stars was: I had to send a dress back recently because the sewing around the neck was not the same on both sides, it was poorly done so it didn't match and looked odd when worn. Such a shame as the rest of the dress was beautiful.
22 de março de 2022
Resposta da FatFace - BEVERLEY
Hi Nadine
Thank you for your review and positive comments. I was sorry to hear that this particular dress was not up to our usual high quality standards. Please accept my apologies for this.
When our warehouse team receive your return they will process a full refund of what you paid for it. Have a lovely evening. MJ
Amelia sweatshirt dress
Really lovely piece of clothing size twelve fits perfectly am thinking about buying the same piece in green
28 de fevereiro de 2022
Resposta da FatFace - BEVERLEY
Hi Chris, Thank you for the 5 star review on your recent purchase, great to hear how pleased you are with your new item and that you might treat yourself to another one. Have a great day, LM
Great and friendly staff at Beverley…
Great and friendly staff at Beverley shop
18 de fevereiro de 2022
Opinião espontânea
Resposta da FatFace - BEVERLEY
Good Afternoon,
Thank you so much for the 5 star review, so pleased you had a great experience in the Beverley Shop. Take care, LM
Great Customer Service
I was very surprised and pleased with Fatface customer service at the Beverley store ( East Yorkshire) I had had serious family issues which delayed my return of some shoes which were too small. I was shown a lot of kindness and understanding about my situation which was amazing !! It really improved my day !! I will not hesitate to go back to them again to shop !!!
4 de fevereiro de 2022
Resposta da FatFace - BEVERLEY
Hi Deborah,
Thank you for your 5* review. I am happy to hear that our Beverley store were so accommodating. I will pass your lovely comments onto the store. Have a great week. Many thanks-AB.
A Experiência Trustpilot
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