Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordering easy and fast delivery then easy returns in store. Buying instore staff pleasant and helpful. Great stock and options in store.
A empresa respondeu
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
A empresa respondeu
I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Reino Unido
- 01322 423454
4,8
Excelente
170 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Approachable friendly staff
24 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff
17 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient ordering on line great service instore.
Ordering easy and fast delivery then easy returns in store.
Buying instore staff pleasant and helpful. Great stock and options in store.
14 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always looking in the sale and found…
Always looking in the sale and found what I wanted in the sale
I ordered it Sunday and it came Monday.
Haven’t worn it yet but looks good quality
5 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and a perfect fit
Excellent quality and a perfect fit. I am very pleased with them.
4 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful dress but sadly came with a…
Beautiful dress but sadly came with a fault. One of the buttons was pulled and pulled along part of the material. I didn’t try it on but looked true to size.
14 de junho de 2026
Resposta da FatFace - BLUEWATER 2
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
6 de junho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple procedures, worked well!
Fairly painless, good all round experience - just a bit of a wait for the 2nd item to be available
14 de maio de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always helpful
4 de maio de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The trousers were a great fit and look
The trousers were a great fit and look. The order was processed very quickly. The staff at FatFace where I collected them were very friendly and helpful.
30 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant quality
Good quality at very reasonable prices— specially at SALE TIME!!!
25 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I needed to swap my slipper boots as I…
I needed to swap my slipper boots as I picked up the wrong size two days previously
No problem.
Helpful staff and a quick resolution
21 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality products and a great company
Love the pajama pants I purchased. Really good quality and a big range of styles and sizes. Have purchase lots from FatFace over the years and I'm sure I will continue to do so.
14 de março de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and affordable
Good quality clothes and affordable. Sizing is very consistent
24 de fevereiro de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice fit and good quality for the money
Nice fit and good quality for the money
7 de fevereiro de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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