Excellent service. Very friendly. Easy to collect order from local Fatface store. Well packed and easy to carry (packaging had handle) All items perfect.
A empresa respondeu
Localização
Alterar localização20 The Lexicon, The Avenue, RG12 1BD Bracknell, Berkshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... Ver mais
A empresa respondeu
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... Ver mais
A empresa respondeu
Saw item in Winchester store but didn’t buy got home regretted it - ordered online to collect at my local Bracknell store - very smooth process was kept informed of progress on my order. Sadly when I... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, Reino Unido
- 01344 457360
4,6
Excelente
98 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy access to ordering on line and for…
Easy access to ordering on line and for returns to shop face to face staff very helpful
26 de junho de 2025
Resposta da FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great price…
Collection in store was straight forward, had option to try on before leaving store.
Jumper is great size and will go with most other things
31 de maio de 2025
Resposta da FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Trouble-free experience
Trouble-free experience, helpful colleagues, thanks Fat-Face
26 de maio de 2025
Resposta da FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Resposta da FatFace - BRACKNELL
Hello Lynne, thank you for your review. I am so pleased to hear this! Have a great day! Take care, CM
A great first purchase for money and style
The top I bought was great quality and style for the value of my purchase, pleased with the detail and fast delivery to my local store.
2 de abril de 2025
Resposta da FatFace - BRACKNELL
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy returns, lovely item.
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. Once I had purchased the preferred item, I was really pleased with the quality, colour and fit. I find FF a little variable at times, in terms of shopping experience. Please continue to employ lovely people, to match your lovely clothes! 🙂
9 de abril de 2025
Resposta da FatFace - BRACKNELL
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order
Easy to order, communication via email could be better, pickup faultless
11 de dezembro de 2024
Resposta da FatFace - BRACKNELL
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BRACKNELL
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
Very helpful and friendly staff . Easy to do my returns.
7 de setembro de 2024
Resposta da FatFace - BRACKNELL
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Took some swim shorts ordered on line…
Took some swim shorts ordered on line in for a refund that were unfortunately too big. It was dealt with by the staff member swiftly and pleasantly.
9 de agosto de 2024
Resposta da FatFace - BRACKNELL
Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Fast easy to order and convenient pisco…
Fast easy to order and convenient pisco up from my local FatFace store. .
10 de agosto de 2024
Resposta da FatFace - BRACKNELL
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat face is very good at the sizes
Fat face is very good at the sizes
I need a smaller size than normal and they fit well over my large tummy
Also shorter length for shorter people marvellous
26 de julho de 2024
Resposta da FatFace - BRACKNELL
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BRACKNELL
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order and the service you have received. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Delievry was quicker than when i…
Delievry was quicker than when i ordered. Garment was as expceted & fits perfectly.
30 de abril de 2024
Resposta da FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your review.
We are delighted to hear you are happy with your item, and received your order promptly. We look forward to welcoming you back soon!
Take care. -GM
Good quality product
Good quality product, staff in shop always friendly and helpful
23 de abril de 2024
Resposta da FatFace - BRACKNELL
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service
Great customer service always and good casual summer collection I love
3 de abril de 2024
Resposta da FatFace - BRACKNELL
Hi Raja, Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback! Take care – CD
Jeans that fit 😀
The jeans I ended up buying were great.
The website was a bit of a nightmare in that it lost my order and despite having an order number I lost out on the sale price of the jeans.
14 de janeiro de 2024
Resposta da FatFace - BRACKNELL
Hi Taylor, thank you for taking the time to leave a review! We're glad to hear you're a fan of your new jeans - if you can get in touch with us and provide both order numbers (the failed order and the one you received) we'd be happy to price match your new jeans down to the sale price! Take care, CD
Excellent quality coat
Excellent quality coat, very warm and cosy, size is good.
23 de janeiro de 2024
Resposta da FatFace - BRACKNELL
Hi there,
Thank you for taking the time to leave your 5* review.
We’re so happy to hear you love your new coat, and we look forward to welcoming you back soon.
Take care.- GM
I Love Fat Face!
Have just bought 3 items from the Fat Face Christmas Sale. I love boots and two jumpers I purchased and at a great price as well! I like shopping at Fat Face as the quality of the clothes is great and sizing good for me as well. Whenever I go to a store it’s well laid out with friendly and helpful staff. These purchases I made on-line which works well for me. Keep up the good work Fat Face!
27 de dezembro de 2023
Resposta da FatFace - BRACKNELL
Hello Catherine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.