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FatFace - BROMLEY 2Opiniões 

240
TrustScore: 5 em 5

4,8

Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de roupa
  2. Loja de acessórios de moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contacto

  • Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Reino Unido

  • 02082 904457

4,8

Excelente

TrustScore: 5 em 5

240 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(240)

13 426 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Consistently the friendliest and most…

Consistently the friendliest and most helpful staff you can find , shopping there is always a pleasure, they may not have everything you want in stock but will always order for you if possible

17 de outubro de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

First class service

Myself and my wife would like to positively comment on our customer experience that we enjoyed with Alison and colleagues in the Bromley branch of the store. Nothing was too much trouble and the courteous, friendly and professional way that they dealt with us totally made our shopping experience and we will definitely return.

16 de outubro de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Great staff and great 'stuff'!

Such delightful staff in the Bromley branch, very helpful and friendly. I am really pleased with my purchases, particularly the Catrin boots which are exactly what I was looking for; laced ankle boots but not chunky ones! Added bonus, nice discount for signing up to receive FatFace emails.

11 de outubro de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Thank you for your wonderful review. I will forward this information over to the crew in store :) - RS

Classificada 5 em 5 estrelas

Lovely experience

Lovely experience! I had some items ordered online that needed to be swapped for smaller size and I thought I would pop in the Bromley FatFace and check it out since it’s the easiest one for me to go to. What a nice surprise for me who really does not enjoy clothes shopping at all! The ladies there were wonderful especially a new lady there called Catherine. She was bringing me items and advised me on sizes, she wasn’t on my back either but kept checking if I was ok. It is well managed and ran by a happy team working harmoniously. I never fell rushed even though I spent quite a long time and it was relatively busy being Saturday.
I will definitely come back as I tried things I would not have picked online and ended up buying once I tried them. Thanks again for the great experience.🤗

24 de setembro de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good Afternoon,

Thank you for your 5 star review. I am so happy to hear of your great experience shopping with us! We look forward to you carrying on your custom with us in the future.

Have an amazing rest of your week -KC

Classificada 5 em 5 estrelas

Delightful staff

Very helpful and friendly staff- always putting customers at ease.

7 de setembro de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!
EP

Classificada 5 em 5 estrelas

Fatface service

Fatface service, delivery and clothing is always excellent.

6 de setembro de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hello Andrina,

Thank you for your feedback regarding your recent online order.

I am so pleased to hear this. We hope you love your new items and continue to enjoy your shopping experience.

Have a wonderful day!

Take care, CT

Classificada 5 em 5 estrelas

Exceptional service at Bromley

I went into the Bromley branch with some returns from web purchase. The staff were amazing, very patient in sorting out my returns. Of course I bought some more amazing clothes and again the staff were really helpful in assisting me with my purchases. Excellent service!!

31 de agosto de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bromley store - this is great to hear. Take care, KC

Classificada 5 em 5 estrelas

Always helpful friendly service…

Always helpful friendly service in-store.

30 de agosto de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Classificada 5 em 5 estrelas

Wow what a fantastic shop and staff

Wow what a fantastic shop and staff , Angela is a credit to fat face , it was my first time purchasing from this store and I got the most amazing sandals and jeans , my husband and I was made to feel so very welcome in the shop by Angela , the store is tidy and looks really appealing to the eye , I can't wait to go back again

14 de agosto de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good Afternoon Hannah

Thank you for your review and for sharing your recent experience in our Bromley store with us.

Please be assured that this will be passed onto the crew members involved for you.

Have a lovely rest of the day.

EP

Classificada 5 em 5 estrelas

Love all of their clothes

Love all of their clothes. Easy to order online and return anything in store. Staff all very friendly

16 de julho de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good afternoon,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Thank you for being a loyal customer of ours! - ES

Classificada 5 em 5 estrelas

Extremely helpful staff

Extremely helpful staff.
This is a shop that I always drop into and generally buy something as the staff are so friendly and go out of their way to assist me.

13 de julho de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hi Rose, Thank you for your 5* review on the Bromley store - this is really wonderful to hear and your feedback will be passed onto the crew in store! Take care, LE

Classificada 5 em 5 estrelas

Excellent Socks

^ pairs of socks bought at reasonable price for Xmas presents. The socks are lovely and good quality. For sure the recipients will love them. Thank you FatFace.

10 de julho de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hello Zohreh

Thank you for your 5* review.

I am glad to see that you are shopping early for Christmas. I am sure the recipients will love their socks!

Have a great day!
Take care, JB

Classificada 5 em 5 estrelas

The staff at the Bromley store in The…

The staff at the Bromley store in The Glades are an absolute credit to your organisation. They are friendly and helpful and when I have visited, twice now, I leave with a smile as it feels like I’ve had a conversation with a friend, they are all that genuine. I love the clothes, quality and ethics behind the business and will always pick this particular store when shopping for future seasons. Thank you Bromley 😊

25 de junho de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good Morning
Thank you for taking the time to leave us a review.

I am so pleased to hear of your recent experience in our Bromley store. I will pass this onto the crew members involved for you.

I hope you have a lovely Sunday.
EP

Classificada 5 em 5 estrelas

When Things Go Wrong…

Returned and replaced clothing dealt with instantly. Extremely efficient and helpful service. How a company deals with problems says it all.

23 de junho de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good afternoon,

Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the service you have received. Take care, - ES

Classificada 5 em 5 estrelas

Lovely quality

Lovely quality, design and print. Flattering fuller shapes!
Lovely engaged staff who care about their product and customers.
Great delivery service, kept informed at every stage.

21 de junho de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good afternoon Emma
I am so happy to read what a positive experience you had in the Bromley store. I will be sure to pass this on to the wonderful team.
Enjoy your afternoon DW

Classificada 5 em 5 estrelas
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good Afternoon Susan

Thank you for your 5* review.

I am so pleased to hear of your recent experience in our Bromley store. Please be assured that I will pass this onto the crew members involved for you.

Have a lovely Afternoon.

EP

Classificada 5 em 5 estrelas

I can recommend Fatface

I can recommend Fatface , in the Glades in Bromley highly. I popped in last week and I was so impressed with the store layout, the excellent new stock of Summer clothes and the fantastic Customer Service . I was looked after wonderfully and bought 3 shirts. Thank you MJ & Linz. Will be recommending this Store to my friends.

18 de maio de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hello Neil,

Thank you for your 5 star review. So pleased to hear that your experience shopping in our Bromley store was successful, we hope you love your new purchases.

Hope to see you in store again soon.

Have a great day!

Take care, CT

Classificada 5 em 5 estrelas

Always feel welcome at ease Well looked…

Always feel welcome at ease Well looked after. The shop is always emasculate and the staff brilliant very friendly.

5 de maio de 2022
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Hi Graham,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Bromley store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.

Classificada 5 em 5 estrelas

Excellent service from Angela who was…

Excellent service from Angela who was really helpful and went out of her way to find the actual size and style what I wanted in the storeroom of the store.

20 de abril de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good afternoon Mick
I am so happy to read what a positive experience you had in the Bromley store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day! DW :)

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service ! Lovely quality clothing and affordable prices

15 de abril de 2022
Opinião espontânea
logótipo da FatFace - BROMLEY 2

Resposta da FatFace - BROMLEY 2

Good Morning Jill

Thank you for your 5* review.

I am so pleased to hear that you are pleased with the service you received from us.

I hope you have a good Easter.

- EP

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