Love FatFace. They closed my local store but I always pop in when I’m in Chi or Soton! I started on bags but I have expanded my collection to hoodies and, on my last visit, snaffled me a pair of flip... Ver mais
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Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Ver mais
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Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Ver mais
A empresa respondeu
A good experience as always. It would be good if they kept some petite sizes in store. Staff nice and helpful at Chichester branch.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
83 East Street, PO19 1HA, Chichester, West Sussex, Reino Unido
- 01243 539731
4,7
Excelente
191 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful friendly staff
20 de novembro de 2023
Resposta da FatFace - CHICHESTER 2
Hello Gabby thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The ordering on line was uncomplicated…
The ordering on line was uncomplicated and easy.
The collection from my local shop in Chichester was also easy and greeted and served by pleasant staff.
2 de novembro de 2023
Resposta da FatFace - CHICHESTER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fatface, Good place
1. Friendly staff, not to pushy.
2. Store well laid out. Ladies section at the front. I like that 😀
3. Good sales. I always look in the sale rail.
4. Good quality clothing.
5. I love the accessories in Fatface. Especially the leather bags & belts.
6. Overall I like Fatface goods
19 de outubro de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Very efficient service.
23 de outubro de 2023
Resposta da FatFace - CHICHESTER 2
Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality item and true to size.
26 de outubro de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
We love Fat Face in our family
We love Fat Face in our family, it`s our 1st choice alongside Next.
12 de outubro de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent
Always friendly people in store and also so easy to order online and customer service always really good and speedy delivery.
16 de outubro de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
This shop always looks interesting and…
This shop always looks interesting and well staffed.
16 de setembro de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
The Fat Face Team both online and in…
The Fat Face Team both online and in the local Chichester shop are easy to work with and very helpful
4 de setembro de 2023
Resposta da FatFace - CHICHESTER 2
Thank you for your 5* review regarding your recent visit to our Chichester store. It is great to read such positive comments regarding our lovely Customer Experience Team and store crew. Have a lovely day! LB
Delivery to shop…
Slow delivery to shop rang several times to customer service. It arrived eventually but too late for a present
27 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so sorry that your delivery to store was slower than expected, although I am so happy that this is now with you.
My apologies for any inconvenience caused in this matter.
Take care, MM
Helpful member of staff
Used click and collect from your Chichester branch. Unfortunately the boots I ordered were difficult to put on due to no zip. The young girl was very helpful and kind.
31 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Very good style reaches out to all age…
Very good style reaches out to all age groups , lm in my early seventies and so is my husband we both wear fatface and we enjoy the sale time when we can grab a bargain , thankyou .
23 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Chino shorts fit lovely and in the…
Chino shorts fit lovely and in the sale, u fortunately dress wasn't right for me, so returned.
25 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Good afternoon, Sue
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. I trust you found our returns process easy and hassle free?
Take care, JB
Very helpful and friendly staff
18 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly helpful staff
Friendly helpful staff, efficient staff and great quality clothes.
14 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service
Order online followed by efficient emails informing me of when to collect.
9 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - RS
Great service
Easy to navigate web site and order online.
Nice discount - quick delivery.
10 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Dungarees are a perfect fit and length…
Dungarees are a perfect fit and length ordering so easy and picked up in store a couple of days later
6 de agosto de 2023
Resposta da FatFace - CHICHESTER 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Style
Style, fabrics, colourways all great by me. The TALL fitting is the best thing for me as I am large and dislike shirts which do not reach my trousers.
27 de julho de 2023
Resposta da FatFace - CHICHESTER 2
Good Morning Ian,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – JW
Thank you Gideon for fantastic one to…
Thank you Gideon for fantastic one to one service......he is very much a people person and made me feel very welcome......
1 de agosto de 2023
Opinião espontânea
Resposta da FatFace - CHICHESTER 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
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