Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my... Ver mais
A empresa respondeu
Localização
Alterar localização3/5 West Market Place, GL7 2NH Cirencester, Gloucestershire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... Ver mais
A empresa respondeu
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... Ver mais
A empresa respondeu
My buying experience with Fat Face was very good. Courier delivered goods to unknown address which meant I had to spend a lot of time trying to find my parcel. In the end, Fat Face were right at the... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, Reino Unido
- 01285 658273
4,5
Excelente
70 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Pickup order was on time and easy…
The Pickup order was on time and easy to collect.
13 de junho de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
lovely staff and tidy store
5 de junho de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Ordered something i could not get out to buy at the time. Items arrived by delivery. Excellent quality. I had to return an item. It was done very quickly and efficiently and the refund appeared in my account. Excellent service.
21 de maio de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service
Arrived at the store when it said it would, pleasant & welcoming staff.
1 de maio de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpfully staff at your…
Lovely helpfully staff at your Cirencester shop. Speedy delivery
28 de abril de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brown suede barrel bag
Brown suede barrel bag
I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.
25 de abril de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cotswold comment
Quality goods,happy staff,chilled environment = great customer experience.
25 de abril de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service
I felt the overall customer service in your store I Cirencester was not as good as I would expect.
16 de abril de 2026
Resposta da FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
lovely items, great shop
lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nicely
8 de março de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ♥️ Fatface
I always enjoy shopping at FatFace - love the colours, style & quality. Most of my wardrobe is from this store ☺️♥️
2 de março de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Untrained staff
Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one item and not two ( one item I was simply giving back as it didn’t fit). They just weren’t interested in me as I interrupted their chat. I bought a top but thought it overpriced.
29 de janeiro de 2026
Resposta da FatFace - CIRENCESTER
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
A good experience
The staff are pleasant and very efficient. It’s easy to return items if not quite right. The products are very well made.
12 de janeiro de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering and collection
Easy ordering and collection. Good quality clothing.
10 de janeiro de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Xmas Sale item
Xmas Sale item, so good price, bought as fun Xmas wear, quality and materials used reasonable for the price paid. Ordered item online for pick up at nearest store, all straightforward.
5 de janeiro de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely comfortable boots
Lovely comfortable boots. Great service. Smiley, friendly staff when I collected my parcel in store.
4 de janeiro de 2026
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, good quality items, made my shopping experience a breeze
15 de dezembro de 2025
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very simple
Very simple, a few quick clicks on the phone and the boots arrived within the next couple of days!
1 de dezembro de 2025
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothes that last.
19 de outubro de 2025
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy online process
Easy online process. Good selection to choose from. Straightforward collection
27 de junho de 2025
Resposta da FatFace - CIRENCESTER
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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