Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... Ver mais
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The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... Ver mais
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I spotted a jacket in the men’s department but it was a little creased. The staff member downstairs offered to steam the jacket. We carried on shopping and returned to Fatface and picked up a supe... Ver mais
A empresa respondeu
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, Reino Unido
- 01200 428362
4,8
Excelente
126 opiniões
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Was very disappointed that I could not…
Was very disappointed that I could not use my purple vouchers when they were included as one of the shops where they could be used. I did manage to get my goods ordered on line but I had to get a friend to do this. Collecting the goods from my local shop was very easy. Just received your reply but was very disappointed that you did not respond to my query that I was not able to use my purple card in the local shop. No response received about using my voucher at the local shop
18 de dezembro de 2024
Resposta da FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always great quality clothes
Always great quality clothes
Even better in the sales
6 de dezembro de 2024
Resposta da FatFace - CLITHEROE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The slippers are a birthday present so…
The slippers are a birthday present so ordering them online and having them delivered to my local store was brilliant.
18 de novembro de 2024
Resposta da FatFace - CLITHEROE
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good service
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods arrived the next day. All staff in both stores were very helpful. Would definitely use this service again
14 de novembro de 2024
Resposta da FatFace - CLITHEROE
Hello Lorraine
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant service
Brilliant service and lovely boots … it was easy to order on line then just pick from the shop and know I’ve got my size
17 de outubro de 2024
Resposta da FatFace - CLITHEROE
Hello Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing
Love fat face clothing really good quality and prices match the quality.
15 de outubro de 2024
Resposta da FatFace - CLITHEROE
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent service
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith
13 de agosto de 2024
Opinião espontânea
Resposta da FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff
Great staff , easy to browse items in store , and quality of items always good,
27 de junho de 2024
Resposta da FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good to see on line good too find on lineand buy delivered…
Good to see on line and buy delivered fast and fit excellent
29 de junho de 2024
Resposta da FatFace - CLITHEROE
Hello Frank
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CLITHEROE
Good afternoon, Simon.
Thank you for your feedback regarding your recent online order.
Take care, JB
Helpful and friendly staff good size local store.
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.
17 de junho de 2024
Resposta da FatFace - CLITHEROE
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you found the crew in our Clitheroe store to be so lovely and that you enjoyed your visit to the store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The fat face shops always as nice…
The fat face shops always as nice things love mooching
18 de junho de 2024
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to read your positive feedback regarding one of our stores, and we look forward to welcoming you back soon!
Take care.- GM
Good service
Good service, parcel arrived early. Returned part of it to store no problems!
1 de junho de 2024
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received your order quickly and that you found returning an item to be so easy! We look forward to welcoming you back soon.
Take care. -SM
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and out service. We hope you love your order!
Take care.- LA
All very good!
Prompt delivery to store. Ease of collection. Friendly and helpful staff.
14 de maio de 2024
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -SW
Staff are so friendly at Clitherio
Staff are so friendly at Clitherio, pleasure to shop there. Love the quality of the clothes and the fit it great.
25 de abril de 2024
Resposta da FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Click and collect went smoothly and…
Click and collect went smoothly and communication was good to advise of its arrival into store. I also had occasion to contact customer services regarding a previous purchase and they were very helpful and resolved my issue and provided a refund. I was very grateful and impressed with the customer service provided by Evie .
26 de abril de 2024
Resposta da FatFace - CLITHEROE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Product was good design and good…
Product was good design and good quality staff were very helpful and friendly
25 de abril de 2024
Resposta da FatFace - CLITHEROE
Hello Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes
Lovely clothes, easy to order, comfortable and colourful. Staff helpful and friendly.
1 de maio de 2024
Resposta da FatFace - CLITHEROE
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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