Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... Ver mais
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Very easy to order online via the website. Kept informed after ordering as to the status of delivery to store. Received email when delivered. I collected, tried on instore, helpful staff, returned one... Ver mais
A empresa respondeu
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... Ver mais
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I spotted a jacket in the men’s department but it was a little creased. The staff member downstairs offered to steam the jacket. We carried on shopping and returned to Fatface and picked up a supe... Ver mais
A empresa respondeu
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, Reino Unido
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Was very disappointed that I could not use my purple vouchers when they were included as one of the shops where they could be used. I did manage to get my goods ordered on line but I had to get a friend to do this. Collecting the goods from my local shop was very easy. Just received your reply but was very disappointed that you did not respond to my query that I was not able to use my purple card in the local shop. No response received about using my voucher at the local shop

Resposta da FatFace - CLITHEROE
Always great quality clothes
Even better in the sales

Resposta da FatFace - CLITHEROE
The slippers are a birthday present so ordering them online and having them delivered to my local store was brilliant.

Resposta da FatFace - CLITHEROE
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods arrived the next day. All staff in both stores were very helpful. Would definitely use this service again

Resposta da FatFace - CLITHEROE
Brilliant service and lovely boots … it was easy to order on line then just pick from the shop and know I’ve got my size

Resposta da FatFace - CLITHEROE
Love fat face clothing really good quality and prices match the quality.

Resposta da FatFace - CLITHEROE

Resposta da FatFace - CLITHEROE
The assistant in cltheroe was the best service , I have had for a long while
she checked on the system for the size I wanted on a white beach skirt and found one in Harrogate, she phoned the store to make sure and asked them to save it and I will pick up tomorrow
I was really impressed, she is a credit to your shop
she is called Judith

Resposta da FatFace - CLITHEROE
Great staff , easy to browse items in store , and quality of items always good,

Resposta da FatFace - CLITHEROE
Good to see on line and buy delivered fast and fit excellent

Resposta da FatFace - CLITHEROE

Resposta da FatFace - CLITHEROE
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.

Resposta da FatFace - CLITHEROE
The fat face shops always as nice things love mooching

Resposta da FatFace - CLITHEROE
Good service, parcel arrived early. Returned part of it to store no problems!

Resposta da FatFace - CLITHEROE

Resposta da FatFace - CLITHEROE
Prompt delivery to store. Ease of collection. Friendly and helpful staff.

Resposta da FatFace - CLITHEROE
Staff are so friendly at Clitherio, pleasure to shop there. Love the quality of the clothes and the fit it great.

Resposta da FatFace - CLITHEROE
Click and collect went smoothly and communication was good to advise of its arrival into store. I also had occasion to contact customer services regarding a previous purchase and they were very helpful and resolved my issue and provided a refund. I was very grateful and impressed with the customer service provided by Evie .

Resposta da FatFace - CLITHEROE
Product was good design and good quality staff were very helpful and friendly

Resposta da FatFace - CLITHEROE
Lovely clothes, easy to order, comfortable and colourful. Staff helpful and friendly.

Resposta da FatFace - CLITHEROE
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