Wonderfully friendly and very helpful staff. A lovely shopping experience always in the Cowbridge store. Fabulous range of clothing and superior quality. What’s not to like. Thank you.
A empresa respondeu
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Leia as opiniões dos outros
I shop with FatFace in store and online. I love the range, quality and variety of style. I have bought tops, jeans, dungarees, trousers and dresses. All lovely, all gorgeous designs and great fit. I g... Ver mais
A empresa respondeu
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store... Ver mais
A empresa respondeu
The white top was a short length on the body so wasn’t suitable for what I wanted plus the white shade was not as bright as I liked so reluctantly returned. Lovely cotton material and if had been a bi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contacto
1 Birds Lane, CF71 7YP, Cowbridge, Glamorgan, Reino Unido
- 01446 771943
4,6
Excelente
89 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff always helpful & friendly
1 de julho de 2025
Resposta da FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service and quality items
Items arrived quickly at store. I was emailed upon arrival. The staff had my goods ready for me when I arrived.
Really happy with all of my items. All excellent quality and exactly as described 😊
17 de junho de 2025
Resposta da FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Lovely, comfortable top in an eye-catching bright blue shade
Prompt delivery to store. Lovely bright blue top in soft jersey material. Item true to size.
29 de abril de 2025
Resposta da FatFace - COWBRIDGE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Jeans
Loving the jeans have actually found a style that fits nice. Just ordered my second pair different colour.
25 de março de 2025
Resposta da FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
The jean fabric was too thick
The jean fabric was too thick. I could not do the waistband button up. The size was correct.
5 de março de 2025
Resposta da FatFace - COWBRIDGE
Hello John,
Thank you for your review.
I am sorry your recent order wasn't what you'd hoped for, but we appreciate your feedback.
Take care, CT
Yes placed an order and delivered to Cowbridge shop.
Yes placed an order and it was delivered to Cowbridge shop. It’s a Xmas pressie,
2 de dezembro de 2024
Resposta da FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great quality products
great quality products, good delivery service and convenient collection if preferred.
2 de dezembro de 2024
Resposta da FatFace - COWBRIDGE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
I ordered my items to be delivered to store and when I went to pick them up, I arrived literally as they were just about to lock up. When I said I was only picking up an order, the two ladies in store were very accommodating and let me collect my package rather than having to go back. So grateful to them.
13 de agosto de 2024
Resposta da FatFace - COWBRIDGE
Good afternoon Alison,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
Resposta da FatFace - COWBRIDGE
Hi Ann
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -LA
Very comfortable and warm jumper
Very comfortable and warm jumper. Good price and prompt delivery to our local Fat Face store who were very helpful.
23 de abril de 2024
Resposta da FatFace - COWBRIDGE
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased you have enjoyed using our Click and Collect order, and love your new Jumper!
Take care. -GM
I was impressed with the speed of…
I was impressed with the speed of delivery time well below the time informed. The quality of the garnent was excellent
24 de abril de 2024
Resposta da FatFace - COWBRIDGE
Hi Patrick,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Easy click and collect from local shop…
Easy click and collect from local shop and staff helpful and friendly. Very pleased with top ordered.
17 de abril de 2024
Resposta da FatFace - COWBRIDGE
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
ep
Friendly and helpful staff.
Friendly and helpful staff.
Quality clothing and always new styles.
2 de abril de 2024
Resposta da FatFace - COWBRIDGE
Hi Ruth, thanks for taking the time to leave a review! It's great to hear such lovely words about our Cowbridge store. We'd love to know how we can improve for five stars next time! Take care, CD
Shop is well laid out and staff are…
Shop is well laid out and staff are always accommodating.
3 de abril de 2024
Opinião espontânea
Resposta da FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Online purchase as item was not…
Online purchase as item was not available in my local store. I collected the item from them and the service was excellent as always. So lucky to have a store close by with such lovely staff
9 de fevereiro de 2024
Resposta da FatFace - COWBRIDGE
Hello Julia
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order online
Quick and easy to order online.
Happy with purchase.
Helpful staff when visited store to collect item.
31 de janeiro de 2024
Resposta da FatFace - COWBRIDGE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - COWBRIDGE
Hello Richard
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - COWBRIDGE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A Experiência Trustpilot
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